Novotel Makassar Grand Shayla

3.5 star property

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Presidential Suite | Minibar, in-room safe, desk, laptop workspace
Lobby lounge
Exterior
Property entrance
Breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Gym
  • Bar
  • Breakfast available
  • Laundry
$45
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
Jalan Charil Anwar N 28, Makassar, South Sulawesi, 90115
  • Losari Beach
    ‪12 min walk‬
  • Pelabuhan Makasar
    ‪2 min drive‬
  • Center Point Of Indonesia
    ‪5 min drive‬
  • Makassar (UPG-Sultan Hasanuddin Intl.)
    ‪17 min drive‬

Room options

Executive Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Presidential Suite

  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 Double Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Makassar Grand Shayla

3.5-star Makassar hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Novotel Makassar Grand Shayla offers 320 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Makassar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The onsite spa has couples treatment room(s). Services include massages.
In addition to a full-service spa, Novotel Makassar Grand Shayla features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This family-friendly hotel also offers a children's pool, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Novotel Makassar Grand Shayla is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (5,382 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Novotel Makassar Grand Shayla Hotel
Novotel Grand Shayla Hotel
Novotel Makassar Grand Shayla
Novotel Grand Shayla
Novotel Makassar Grand Shayla Hotel
Novotel Makassar Grand Shayla Makassar
Novotel Makassar Grand Shayla Hotel Makassar