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New Level Hotel - Alshisha

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Photo gallery for New Level Hotel - Alshisha

Interior detail
Exterior
Separate tub and shower, hair dryer, towels, soap
Basic Double or Twin Room, City View | In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
Ar Rawdah, Makkah 24236, Makkah, Makkah, 24236
  • Kaaba
    ‪7 min drive‬
  • Abraj Al-Bait Towers
    ‪8 min drive‬
  • Great Mosque of Makkah
    ‪9 min drive‬

Room options

View all photos for Basic Quadruple Room

Basic Quadruple Room | In-room safe, desk, laptop workspace, blackout drapes

Basic Quadruple Room

  • 215.3 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Basic Triple Room, City View

Basic Triple Room, City View | In-room safe, desk, laptop workspace, blackout drapes

Basic Triple Room, City View

  • 172.2 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double or Twin Room, City View

Basic Double or Twin Room, City View | In-room safe, desk, laptop workspace, blackout drapes

Basic Double or Twin Room, City View

  • 172.2 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • 215.3 sq ft
  • Sleeps 5
  • 5 Twin Beds

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (542)
The price is $38
per night
$46 total
includes taxes & fees
Apr 22 - Apr 23
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About this property

New Level Hotel - Alshisha

Hotel in Ar Rawdah
This hotel features a restaurant, a coffee shop/cafe, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, multilingual staff assistance, and a reception hall are onsite.
NEW LEVEL HOTEL offers 70 accommodations with safes and hair dryers. Accommodations offer separate dining areas. Satellite television is provided.

Bathrooms include separate bathtubs and showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This Makkah hotel also offers multilingual staff and concierge services.

NEW LEVEL HOTEL has designated areas for smoking.

NEW LEVEL HOTEL has a restaurant on site.

Languages

Arabic, English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 10007337

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage

Property is also known as

Evaros Hotel
Eva Rose Hotel
NEW LEVEL HOTEL
New Level Alshisha Makkah
New Level Hotel - Alshisha Hotel
New Level Hotel - Alshisha Makkah
New Level Hotel - Alshisha Hotel Makkah

New Level Hotel - Alshisha Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liyakhat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and Service for Umrah Travelers
We had a great experience staying at New Level Hotel - Alshisha. The staff and front desk were extremely helpful throughout our stay — always friendly and responsive. While the hotel doesn’t seem to offer daily room service by default, the team was quick to act whenever we requested room cleaning, fresh sheets, or trash removal. Every request was met without hesitation, which we really appreciated. The hotel also provides a shuttle service to the Jamarat station, which made commuting easier — though it's also within walking distance if you prefer. There are plenty of food options nearby, so meals were never an issue. Even though it's farther from Masjid Al Haram, the comfort, cleanliness, and helpful staff made this a pleasant and stress-free place to stay during our Umrah. I highly recommend it for anyone looking for a more affordable yet accommodating option in Makkah.
Stayed 7 nights in Mar 2025

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly house keeping
Stayed 9 nights in Mar 2025

10/10 Excellent

mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Mar 2025

10/10 Excellent

Elyas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

2/10 Terrible

Fahmy

Disliked: Amenities
The hotel its fake, I’m trying call the customer service, please i need to refund the money? I was 2 days in the street Appreciate it, Thanks
Stayed 2 nights in Mar 2025

6/10 Okay

Ali, North Liberty

Disliked: Staff & service
Close to transportation, restaurant, and shopping markets
Stayed 2 nights in Feb 2025

4/10 Poor

Mahad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

8/10 Good

Rahmeen

Stayed 4 nights in Mar 2025

2/10 Terrible

Md riaz

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Poor service
Not happy about this service. I was working for four three to receive my room. Washroom is very poor. What about the picture I saw in the online I didn’t found that washroom. You should give me money back.
Stayed 2 nights in Mar 2025

2/10 Terrible

Md Riaz

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The service was a poor
The service was a poor Wi-Fi was not working at all. That is the biggest problem Wi-Fi. The money wise I don’t think so the desire for that amount of money.
Stayed 1 night in Mar 2025

2/10 Terrible

Ahmaddame

Stayed 4 nights in Mar 2025

10/10 Excellent

Woliy, Lakeville

Stayed 8 nights in Feb 2025

10/10 Excellent

Woliy, Lakeville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing!
Stayed 1 night in Feb 2025

6/10 Okay

Fatma

Stayed 3 nights in Jan 2025

10/10 Excellent

Tarmia

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Abdullahi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️❤️
Stayed 11 nights in Jan 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
No complaint
Stayed 1 night in Nov 2024

10/10 Excellent

Fares

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

RABIA

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Teşekkürler
Gayet iyi bir otel temiz ve konforlu çalışanlar da iyi ilgileniyor sadece temizlik yapmaları için devamlı bilgi vermek lazım hemen temizliyorlar yoksa kendileri pek girmiyorlar oda müsait olmadığını düşünüyorlar belki teşekkürler arkadaşlar hepinize.
Stayed 8 nights in Feb 2025

8/10 Good

Najat

Stayed 5 nights in Jan 2025

8/10 Good

Akram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Akram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024