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Hatten Hotel Melaka

5.0 star property

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Photo gallery for Hatten Hotel Melaka

Relax by the rooftop pool, surrounded by lounge chairs and small tables, with a gentle waterfall feature nearby.
Guests can dine in style at this restaurant with a round table set for two, featuring a wine glass, plate, and vase.
Relax in our spacious lobby, featuring a comfortable waiting area with armchairs and a TV screen.
Relax in a stylish space with a sofa, coffee table, and floor lamp.
Enjoy a comfortable stay in this stylish room featuring a large bed, flat-screen TV, and desk area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • A Famosa
    ‪5 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

7.0 out of 10
Good
(20 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

7.6 out of 10
Good
(15 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.6 out of 10
Excellent
(32 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5

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About this property

Hatten Hotel Melaka

5-star Malacca City hotel connected to a shopping center, steps from Hatten Square
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hatten Hotel Melaka features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 15371 square feet (1428 square meters) include conference space. This Art Deco hotel also offers a children's pool, a fitness center, and multilingual staff. Parking is available onsite for a surcharge.

Hatten Hotel Melaka is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Chatterz - This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge - This rooftop bar serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 378 out of 1012 reviews
Rating 8 - Good. 348 out of 1012 reviews
Rating 6 - Okay. 160 out of 1012 reviews
Rating 4 - Poor. 81 out of 1012 reviews
Rating 2 - Terrible. 45 out of 1012 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sue Chneg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great service, good location and friendly staffs
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the complimetary parking which allowed us to walk over to the nearby malls for retail therapy. Room was spacious and the buffet breakfast met our expectations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Apr 2025

6/10 Okay

Helen

Liked: Staff & service
Disliked: Property conditions & facilities

Poor Electrical Safety

Unfortunately the hotel is showing signs of age. Particularly with regards to the wiring. I received an electric shock whilst trying to switch off a bedside lamp. This resulted in me having to change rooms as the whole room had fused. The staff however were absolutely lovely and the review is a reflection on the hotel but not the staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Boon Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was helpful and went through the extra mile to assist on my special request which slipped my mind.
Stayed 2 nights in Mar 2025

8/10 Good

Setmar Evaristo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I saw a small cockroach in the toilet, please improve the cleanliness. Though overall stay is good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lupinn

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

May Lin

Traveled with family
Liked: Cleanliness, staff & service
Inconvenient
Stayed 2 nights in Mar 2025

8/10 Good

Nicolette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
1) Hope to have more accessible features inside bathroom. Floor is slippery. 2) Room aircon seems to be non-adjustable. Extremely cold at night. Feels stuffy when aircon is switched off. even got mosquitos. 3) Variety of TV channels seems better than when we last visit 2-3 years ago. Room service staff is considerate to put more bottles of mineral water for us . 4) Conciege staff are helpful when assisting us with the luggage and my mum who is with wheelchair. Thank you l, Hatten Hotel!
Stayed 3 nights in Mar 2025

8/10 Good

Lai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The corridor lights are not bright enough
Stayed 3 nights in Mar 2025

10/10 Excellent

CHEE KEONG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and safe stay in Melaka. Easy walking to the mall, eating places and convenient to Grab to further places. Good breakfast spread
Stayed 2 nights in Mar 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

ONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Air con issue

The air-con in my room cannot to control. Stay at 19-20 deg even though I set it to 27 deg. Another thing the parking is not free.
Stayed 1 night in Mar 2025

6/10 Okay

Fraser

Liked: Cleanliness
Disliked: Staff & service, room comfort

TOO HOT FOR ME!

The A/C did not work and they said they fixed it and it was not working. Location - good Staff - OK Pool - very good Room - large and well equipped EXCEPT the A/C I would not stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need renovation - toilet is quite old.
Stayed 3 nights in Mar 2025

8/10 Good

Sim Lan, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is big and clean. Hotel location is good too. Wallkable to Jonker street and yet not that pack.
Stayed 1 night in Mar 2025

10/10 Excellent

Toni

Traveled with group
Liked: Staff & service

Stay @ Hatten Hotel Melaka.

Hatten Hotel location is great. Its in the middle of most activities including Jonker Street and the Peranakan Restaurants.
Stayed 2 nights in Mar 2025

6/10 Okay

Lean

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel comfitions

The hotel a bit run down now Need an upgrade soon
Stayed 3 nights in Mar 2025

2/10 Terrible

Maria

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at 19th floor at first, the ac wasnt cold so they gave us another room on 20th floor. We could hear the rooftop bar (22nd floor) sound until 1.15am, and the room upstairs kept moving furniture until 2am , am not sure what are they doing. The breakfast was horrible, u could tell the kitchen staff were fed up and didnt wanna work there, their kitchen uniform looked like they just had war, and i saw one kitchen staff (male) in noodle soup area mocking a young female customer. Thats how bad it is. The bedroom was dark and gave u uneasy feeling, design was stupid and the sofa n tv area was useless, we only put our luggage there..and the lift was the worse part, wobbly and feel unsafe. I personally wont ever go back to this hotel, even if its free.
Stayed 3 nights in Mar 2025

4/10 Poor

Silei

Disliked: Cleanliness, property conditions & facilities, room comfort

Uninvited guests

We had cockroaches in the room. We asked for a change of room which was granted. There were cockroaches in the new room too. We moved out. There was no refund for the remaining nights.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bong

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. All the shopping, dining and entertainment within walking distance. The hotel cleanliness and staff level of service quite excellent also. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing lovely people, and the hotel manager was a really nice guy too. Nothing was too much fir any if the team
Stayed 3 nights in Mar 2025