Holiday Inn Melaka, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Melaka, an IHG Hotel

Outdoor pool, sun loungers
Point of interest
Suite, 1 Twin Bed (Kids) | Minibar, in-room safe, desk, blackout drapes
Exterior
2 restaurants, breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
Jalan Syed Abdul Aziz, Malacca City, Malacca, 75000
  • Mahkota Parade Shopping Mall
    3 min walk
  • Menara Taming Sari
    5 min walk
  • Dataran Pahlawan Melaka Megamall
    6 min walk
  • Malacca Intl. Airport (MKZ)
    21 min drive

Room options

Standard Room, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 2 Twin Beds, Club Lounge Access, Sea View

  • 338 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 Bedroom, Sea View

  • 671 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • City view
  • Sleeps 5
  • 1 King Bed

Standard Room

  • City view
  • Sleeps 4
  • 1 Twin Bed

Standard Room, 1 King Bed, City View

  • 338 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 676 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Twin Beds, Club Lounge Access, City View (Business Lounge Access)

  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 Twin Bed (Kids)

  • 7276 sq ft
  • City view
  • Sleeps 5
  • 1 Twin Bed

Standard Room, 2 Twin Beds, City View

  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 King Bed, Club Lounge Access, City View

  • 338 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Twin Beds, Sea View

  • 338 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 King Bed, Sea View

  • 338 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Melaka, an IHG Hotel

5-star Malacca City hotel walkable to Mahkota Parade Shopping Mall
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Holiday Inn Melaka, an IHG Hotel offers 275 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and hair dryers.

This Malacca City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tea Tree Spa. Services include body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Holiday Inn Melaka, an IHG Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a children's pool, a spa tub, and a sauna. Complimentary self parking is available on site.

Holiday Inn Melaka, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sirocco Restaurant - This theme restaurant serves dinner only.
Es.sense Kitchen - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Es.sense Kitchen
  • Sirocco Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers

Full-service spa

  • Body scrubs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 70.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 per person
  • Rollaway bed fee: MYR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Melaka
Holiday Inn Melaka Hotel
Holiday Inn Melaka Hotel Malacca
Holiday Inn Melaka Malacca
Melaka Holiday Inn
Holiday Inn Melaka
Holiday Inn Melaka, An Ihg
Holiday Inn Melaka, an IHG Hotel Hotel
Holiday Inn Melaka, an IHG Hotel Malacca City
Holiday Inn Melaka, an IHG Hotel Hotel Malacca City

Holiday Inn Melaka, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 393 out of 1024 reviews" "
Rating 8 - Good. 465 out of 1024 reviews" "
Rating 6 - Okay. 116 out of 1024 reviews" "
Rating 4 - Poor. 30 out of 1024 reviews" "
Rating 2 - Terrible. 20 out of 1024 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Felt like luxury after other hotels in Malaysia. All staff were so kind and helpful. We'd mistakenly only booked one room but they put foldable beds for our children for free. Breakfast was excellent. Great access to Malaka. Street food was awesome. We ate at Wild Coriander and had a stunning meal. Thank you Holiday Inn
Stayed 2 nights in Aug 2024

8/10 Good

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kah Lip

Stayed 1 night in Jul 2024

8/10 Good

chiew fong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana Loella Cuenca, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best hotel stay in our entire trip. The check in counter lady ( sorry I forgot her name) was wonderful offering us an extra bed to set up and even reminding us of breakfast options for a good price. Will return next time with the whole family.
Stayed 2 nights in Jul 2024

8/10 Good

ST

Traveled with partner
Liked: Cleanliness
It's an old hotel (formally known as Casa Maya) Considering an old hotel, it's being pretty well kept and clean. The room is spacious but the set-back is the water pressure in the shower is very low.
Stayed 1 night in Jul 2024

8/10 Good

Choon Tiong

Stayed 1 night in Jul 2024

10/10 Excellent

JAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff (as likely everywhere in Malaysia), nice breakfast, nice pool. The hotel can be seen from many places in the town which is assuring for those who want to walk the landmarks.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
Happy with stay. Although hotel/room a little dated but location and superb cleanliness compensate for it. Beddings and toilet clean. It is directly opposite a shopping mall, 15/20mins walk to most tourist attractions. Check in/out fast, reception courteous. If really to pick would be the low pressure flushing which is not uncommon in most hotels.
Stayed 1 night in Jun 2024

8/10 Good

Alan Kok Aun

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property looked refurbished. However many things left to be desired. Room toilet had malfunctioned . In room refrigerator had to be exchanged. But overall service recovery was fast and on point. Area around the property was quiet and not complicated. Far enough from hustle and bustle but near enough for short makan trips. Great overall experience.
Stayed 4 nights in Jun 2024

6/10 Okay

Lim

Liked: Cleanliness, staff & service
average. room smell l don't like.bed have bugs. very itchy
Stayed 2 nights in Jun 2024

10/10 Excellent

Kok Chong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2024

10/10 Excellent

Africa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size suite
Stayed 1 night in May 2024

8/10 Good

Miss

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable for its price. It was rated as a five star hotel, so i was expecting more. I find that rooms are cleaned and staff is prompt as we requested for bottled water. I find that service definitely can be improved such as informing us about the venue of the buffet breakfast and shuttle service available. We had to find out all these by ourselves. Location is good as we managed to walk to Jonker street.Wonderful stay.. can consider again if we wanna go Melaka again.
Stayed 2 nights in Jun 2024

10/10 Excellent

ALEX

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean Hotel, good location !!!
The hotel is new and clean. Room is spacious and clean. The hotel is located in the heart of the Melaka, walking distance to Dutch House, Jonker street and major attraction. The breakfast is sumptuous and with variety of choices. Highly recommended !!!
Stayed 1 night in Jun 2024

8/10 Good

Rakesh

Traveled with family
Liked: Cleanliness, staff & service, amenities
The condition of the bathroom can be improved. They seem to be quite old and have not been renovated.
Stayed 2 nights in Jun 2024

10/10 Excellent

Choon Liang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Short walk to Mahkota Parade.
Stayed 2 nights in Jun 2024

8/10 Good

Errol

Traveled with family
Liked: Cleanliness, staff & service
5d3n Stay
It’s ok. Just that need to walk a distance to the malls. And very difficult to get cab.
Stayed 4 nights in May 2024

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good value for the money.
Stayed 2 nights in May 2024

10/10 Excellent

Choon Fui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Ramesh

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

6/10 Okay

Chee Kiang

Traveled with family
Liked: Cleanliness, property conditions & facilities
Feedback
We are 3 pax room. But the items provide only for 2. Each time we need to call for extra set. For instead we called for 1 more towel, toothbrush and shaver. End up only 1 shaver send up. Then ask where is the towel and toothbrush n then only towel send up. I don't think toilet is been washed during my whole 4 night as the hair in the toilet are just stack up there Then the day on my check in. As a guest I did not even have a car park lot due to whatever event. But shouldn't there is some slots reserved for guests like us already so tired after long day drive.
Stayed 4 nights in May 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Room comfort
Nightmare
There was a discrepancy in price. When at hotel, we are forced to pay more than stated by Hotels.com. Next we pay more for the Sea view just to face the horrible loud banging music from a local nightclub called Arena. It is a nightmare.
Stayed 1 night in May 2024

10/10 Excellent

NAKHOON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Peerapong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Experiences
Stayed 1 night in May 2024