Swan Garden Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swan Garden Hotel

Lunch and dinner served
Point of interest
Lunch and dinner served
Garden Suite | Minibar, in-room safe, desk, soundproofing
Point of interest

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
1, Jalan KSB 1, Taman Kota Syahbandar, Malacca City, Malacca, 75200
  • Jonker Street Night Market
    16 min walk
  • Baba Nyonya Heritage Museum
    3 min drive
  • Malacca Heritage Centre
    3 min drive
  • Malacca Intl. Airport (MKZ)
    18 min drive

Room options

Deluxe Double Room, 1 King Bed

  • 226 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Twin Beds

  • 247 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Premier Double Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 226 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Twin Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Garden Suite

  • 291 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Courtyard Area

  • 194 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe with Courtyard

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Premier King Room

  • Sleeps 2
  • 1 King Bed

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Garden Suite

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Swan Garden Hotel

3.5-star Malacca City hotel close to Jonker Street Night Market
Along with a restaurant, this smoke-free hotel has a sauna and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Swan Garden Hotel offers 102 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Malacca City hotel also offers a sauna, spa services, and laundry facilities. Complimentary covered self parking is available on site.

Swan Garden Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The KamCheng - This restaurant serves lunch and dinner. Reservations are required.

Languages

Chinese (Mandarin), English, Hindi, Malay, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 45 for adults and MYR 35 for children
  • A restaurant

Restaurants on site

  • The KamCheng

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 45 for adults and MYR 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Property Registration Number 198301014091 (109484-k)

We should mention

This property does not have elevators

Property is also known as

Hotel Swan Garden
Swan Garden Hotel
Swan Garden Hotel Malacca
Swan Garden Malacca
Swan Garden Hotel Hotel
Swan Garden Hotel Malacca City
Swan Garden Hotel Hotel Malacca City

Swan Garden Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 48 out of 232 reviews" "
Rating 8 - Good. 101 out of 232 reviews" "
Rating 6 - Okay. 58 out of 232 reviews" "
Rating 4 - Poor. 15 out of 232 reviews" "
Rating 2 - Terrible. 10 out of 232 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mooi Key

Stayed 1 night in Aug 2024

6/10 Okay

Maggie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Ricky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my family. It's a near to joker street and nearby eatery places.
Stayed 1 night in Sep 2024

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good location and service. Room was a bit noisy as it faced the main road. Room was clean.
Stayed 2 nights in Jul 2024

6/10 Okay

PENG SOON

Stayed 1 night in Jan 2023

6/10 Okay

Sugaveeran Sinnasamy

Traveled with family
Car park locates
Stayed 1 night in Nov 2022

6/10 Okay

Chan Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room is spacious , air con is strong enough and comfortable. The disadvantage of this hotel is the room facing the front door of hotel is disturb by the noisy sound of the midnight car / motorcycle racing. You are unable to sleep or Wii be wake up by the noisy sound, this is terrible, end up you can't have a good rest.
Stayed 2 nights in Apr 2022

6/10 Okay

Jennifer

Liked: Staff & service
The shower water cannot go out .... so after bath floor happen 🙄 .... tell the staff then they change onother room for us .... overall not bad ... can come again .... location is good .... bot so crowded and nearby got alot of good food
Stayed 1 night in Sep 2020

10/10 Excellent

ADNAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Dato

Stayed 1 night in Aug 2020

10/10 Excellent

nurul adila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and enjoy
This is my second time stay here. My children enjoyed the bath tub, comfortable, clean, and relaxed. Only the parking need coupon other else is good.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near to tourist attraction (2 km) and surrounding got a lot variety of restaurant to choice.
Stayed 5 nights in Aug 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel room
Okok, it has creepy yet unexplainable feeling before sleeping . Other then that its fine
Stayed 2 nights in Mar 2020

10/10 Excellent

Jamilah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good !!❤️
Stayed 1 night in Jan 2020

10/10 Excellent

RUI JIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Friendly staff at the lobby. Easy to find carpark. Room is clean and the bed is comfortable. I had a pleasant stay at Swan Hotel.
Stayed 1 night in Dec 2019

4/10 Poor

Alfred

Business traveler
Liked: Staff & service
Stayed 11 nights in Nov 2019

8/10 Good

Kalaiselvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection
Room is big enough for 2 person, nice and comfort, Breakfast less choices, need improvement, Location ok , Only problem is wifi connection, very2 poor sometimes unable to connect at all. They really need improvement on this. Otherwise ok for me.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in good location, staffs are very friendly and very helpful. Highly recommended it.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is will maintained & nearby shops offer varieties of food.
Stayed 1 night in Aug 2019

4/10 Poor

Julie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Like the location, easy excess to jonker walk, mahkota parade. Standard of the hotel has drop, no toilet paper and tissue paper provided when check in, has to call up twice
Stayed 1 night in Aug 2019

8/10 Good

KOK THONG

Liked: Cleanliness, staff & service
Family Stay
spacious room, good location but noisy at night from the road. Wifi need to improve.
Stayed 2 nights in Jul 2019

10/10 Excellent

Nikki, Korean staying in KL

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever. Clean, easy to go around. Easy to park. from hotel to jonker street grab costs around 5RM.staff is kind. Breakfast is good enough. I am going back to swan garden hotel.Thank you so much.
Stayed 2 nights in Jul 2019