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Temasek Hotel

3.0 star property

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Photo gallery for Temasek Hotel

Children's pool
Desk, free WiFi
Breakfast area
Exterior
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning
$16
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
No. 57, Jalan D'Alburquerque, Portuguese Settlement, Malacca City, 75050
  • Place, Portuguese Settlement
    ‪3 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪3 min drive‬
  • Place, Hatten Square
    ‪3 min drive‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪13 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Desk, free WiFi

Superior Twin Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • 319 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Standard

Desk, free WiFi

Family Standard

  • 520 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Temasek Hotel

3-star Malacca City hotel close to Jonker Street Night Market
This hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Temasek Hotel offers 472 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LED televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a children's pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 734 square feet (68 square meters) include a conference center. This business-friendly hotel also offers a children's pool, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Pruba Coffee House - This restaurant specializes in international cuisine and serves breakfast only.
L'Bakery - This café serves light fare only. Open daily.
Vasco - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free extended parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • L'Bakery
  • Pruba Coffee House
  • Vasco

Things to do

  • Billiards/pool table
  • Children's pool
  • TV in common areas

Family friendly

  • Children's pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (734 square feet of space)
  • Meeting rooms

Spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2015

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 3:00 PM - 1:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Temasek Hotel Malacca
Temasek Hotel
Temasek Malacca
Temasek Hotel Hotel
Temasek Hotel Malacca City
Temasek Hotel Hotel Malacca City

Reviews

Temasek Hotel Reviews

6.0

6.4/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 7 out of 53 reviews
Rating 8 - Good. 12 out of 53 reviews
Rating 6 - Okay. 15 out of 53 reviews
Rating 4 - Poor. 8 out of 53 reviews
Rating 2 - Terrible. 11 out of 53 reviews

Reviews

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. Highly recommended
Stayed 1 night in May 2025

2/10 Terrible

Trajche

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty hotel

The most dirtiest hotel I have ever made. Stains everywhere. No towels and no clean sheets. For the toilet I don’t even want to start. But the stuff at the front desk was friendly, once I ask for towels and sheets they give it to me so I can replace it.
Stayed 3 nights in Dec 2024

2/10 Terrible

Elizabeth Veronica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park was so dark and dingy. Worse than bandaraya flats. Toilets so dirty. The water in the sink & shower takes forever to clear. Always clogged!! Will not recommend it to anyone or stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Mohammed Nordin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The treatment from the hotel staff is very disappointed, especially those at the front desk. employee professionalism needs to be improved. No tolerance from employees.I should have checked in 3 days at this hotel. But because I was disappointed with their attitude, I decide to move to another hotel on the second day’s without any refund.
Stayed 2 nights in Oct 2024

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel , lie no swimmig pool only childre

The qorst hotel of my life, nothing work, also scammers with extra tax , also no swimming pool, dont ever ever go here , better ti give your miney to donate
Stayed 1 night in Sep 2024

6/10 Okay

Cecilia

Disliked: Property conditions & facilities
I stayed 3 weeks,at the hotel. No problem with checking in, staff always friendly,helpful & polite. The Temasek Hotel in Melaka is a huge, airy, spacious hotel... Sad to say the staff lack good house keeping skills The bedrooms, showers etc need a good deep clean...the deco, in general, bedding, towels well worn,& discoloured very dated With it being a hot country, a small fridge in rooms would be much appreciated Management should play a big roll in staff training, supervision, & make sure staff have proper cleaning equipment,etc I notice how short staff they were. After all that i have written, i would still stay at The Temasek in future,provided things improve for the better. Room for improvements. Tks, great staff, including security.
Stayed 17 nights in Jun 2024

4/10 Poor

J

Cleanliness and Customer Service Lacking

A sombre check-in. No warm greeting or smiles. The room was filthy. The floor was still wet from mopping but it was evident that no effort had been used. Filthy coffee cups, inside and out, splatter stains on walls, one side of toilet barely clean and the other brown with body fluids, blood-stained pillow cases and dirty sheets, slimey up-turned drain cover, shower head broken, sink dirty, filthy shower, threadbare towels and foot-mat, no hand towel. A supplied plastic mug exploded when hot water poured into it and burned my husband. Staff didn't seem to care or even ask if he was okay when I showed/told them. Complained and housekeeping sent up. A team of 4 arrived and gave everything a cursory spray and wipe. Nothing changed except the linen. Housekeeper lied and said his team had forgot to clean the room. Manager gave us new room which was better but I still cleaned a few things myself. Kettle didn't work and we asked for a new one but they denied it was broken. It turned off after 10-20 seconds and they insisted that was enough. An hour and a half later, we finally got another kettle. I asked why it had to be our problem, just supply a new kettle and accept it was broken. Fire alarm going off at 6:45 am, staff member walking into our room suddenly. The pool for children got greener and greener and the convenience shop reeked of cigarettes, every time we went in. Horrible hotel. They have a long way to go in terms of cleanliness and customer service.
Stayed 2 nights in Mar 2024

6/10 Okay

mohd adzhar b

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Asmiardy

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Good for grouping or family to stay. Large parking area and suitable for event.
Stayed 1 night in Mar 2023

4/10 Poor

Shaun

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilets and rooms are bad . Spider webs and dust all over. There were cockroach running around the bathroom
Stayed 2 nights in Feb 2023

10/10 Excellent

Mathew K

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2023

2/10 Terrible

Hamdy Hashim

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Need to improve the queue system b4 checking in…queue for 2 and half hours before get the key even already booked online.
Stayed 1 night in Jan 2023

2/10 Terrible

surendran

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Water Leaking from ceiling inside the bathroom, cockroaches, no breakfast buffet, queue for check in was for few hours, dirty swimming pool, only 1 lift for 6 blocks
Stayed 2 nights in Jan 2023

2/10 Terrible

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

First and Last

Horrible
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not a good experience

Not a good experience. Breakfast also so bad with that price. Reminded me of having a meal at school canteen
Stayed 1 night in Sep 2020

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights

2 nights stay in Temasek Hotel was fine as the staff are friendly and I like the location.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

ROOM CONDITION

I have stayed in this hotel several times and over the years I note the condition of the room (cleanliness) has been deteriorating. My latest stay was disappointing as the bathroom was not clean , the toilet bowl was not cleaned properly , the bathroom latch was damaged & the safety latch at the door was missing. I had to request for a room change but the condition of the toilet in the replaced room was the same.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Location is very near to the town. But service is slow
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in Lack of facilities.... compare with the room price
Stayed 1 night in Dec 2019

8/10 Good

SURIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your breakfast menu less satisfying
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
location is strategic
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Had a room 1105 which water flooding everytime we had a bath the plastic cover keeps falling of every time we put the door key into its slot not enough lighting to do make up not enough hooks to hang our clothes in the bathroom no shower cap
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Bad room service (they never came), air-con not cold (& the maintenance guy had to come and wash the air-con filter which was covered with dust but still not cold).
Stayed 2 nights in Sep 2019

6/10 Okay

ZUL

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
new style in accomodation
Stayed 1 night in Aug 2019