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The Shore Hotel & Residences

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Shore Hotel & Residences

Interior entrance
View from property
Interior
Exterior
Studio Suite, 2 Twin Beds | View from room

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
GF-27, No. 193, Pinggiran Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City, Melaka, 75100
  • The Shore Oceanarium
    1 min walk
  • Nando's
    1 min walk
  • Melaka Sentral
    6 min drive
  • Malacca Intl. Airport (MKZ)
    15 min drive

Room options

View all photos for 3-Bedroom Apartment

3-Bedroom Apartment | Living area | 32-inch TV with cable channels

3-Bedroom Apartment

  • 1152 sq ft
  • Sleeps 9
  • 1 King Bed and 4 Twin Beds

View all photos for Studio Suite, 2 Twin Beds

Studio Suite, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Studio Suite, 2 Twin Beds

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite | Desk, laptop workspace, blackout drapes, soundproofing

Premier Suite

  • 657 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort River View Studio ( 311 )

Desk, laptop workspace, blackout drapes, soundproofing

Comfort River View Studio ( 311 )

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Futon

View all photos for Family Room With View ( 302 )

Desk, laptop workspace, blackout drapes, soundproofing

Family Room With View ( 302 )

  • Sleeps 5
  • 1 Twin Futon, 1 Queen Bed and 2 Twin Beds

View all photos for Studio Room With River View ( 802 )

Desk, laptop workspace, blackout drapes, soundproofing

Studio Room With River View ( 802 )

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Futon

View all photos for Family Room With View （ 003 )

Desk, laptop workspace, blackout drapes, soundproofing

Family Room With View （ 003 )

  • Sleeps 5
  • 1 Twin Futon, 2 Twin Beds and 1 Queen Bed

View all photos for Suite With View （ 303 ）

Desk, laptop workspace, blackout drapes, soundproofing

Suite With View （ 303 ）

  • Sleeps 5
  • 1 Twin Futon, 2 Twin Beds and 1 Queen Bed

View all photos for Family Room With River View ( Tower )

Desk, laptop workspace, blackout drapes, soundproofing

Family Room With River View ( Tower )

  • Sleeps 5
  • 1 Queen Bed, 1 Twin Futon and 2 Twin Beds

View all photos for Family Room With River View （ 3A ）

Desk, laptop workspace, blackout drapes, soundproofing

Family Room With River View （ 3A ）

  • Sleeps 5
  • 1 Twin Futon, 2 Twin Beds and 1 Queen Bed

View all photos for Family Room With Balcony ( 209 )

Desk, laptop workspace, blackout drapes, soundproofing

Family Room With Balcony ( 209 )

  • Sleeps 5
  • 2 Twin Beds, 1 Queen Bed and 1 Twin Futon

View all photos for Sea View Suite ( 703 )

Desk, laptop workspace, blackout drapes, soundproofing

Sea View Suite ( 703 )

  • Sleeps 5
  • 1 Twin Futon, 1 Queen Bed and 2 Twin Beds

Similar properties

Front of property

Swiss-Garden Hotel Melaka

Pool
Kids pool
Parking included
Free WiFi
3.8 out of 5, Good, (665)
The price is $51
per night
$63 total
includes taxes & fees
Jan 8 - Jan 9
Swiss-Garden Hotel Melaka

About this property

The Shore Hotel & Residences

3-star Malacca City hotel steps from The Shore Shopping Gallery
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Self parking is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and a children's pool.
The Shore Hotel & Residences offers 511 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. In addition to a children's pool, The Shore Hotel & Residences provides an indoor pool and a fitness center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

The Shore Hotel & Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
The Shore Hotel & Residences has a restaurant on site.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MYR 25 for adults and MYR 20 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 42 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay
  • Destination fee: MYR 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 7:00 PM
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Shore Residences Apartment Melaka
Shore Residences Apartment
Shore Residences Melaka
Shore Residences Aparthotel Malacca
Shore Residences Aparthotel
Shore Residences Malacca
Shore Hotel Malacca
Shore Malacca
The Shore Hotel Residences
The Shore & Residences
The Shore Hotel Residences
The Shore Hotel & Residences Hotel
The Shore Hotel & Residences Malacca City
The Shore Hotel & Residences Hotel Malacca City

The Shore Hotel & Residences Reviews

Reviews

6.8
Rating 10 - Excellent. 65 out of 414 reviews" "
Rating 8 - Good. 143 out of 414 reviews" "
Rating 6 - Okay. 110 out of 414 reviews" "
Rating 4 - Poor. 48 out of 414 reviews" "
Rating 2 - Terrible. 48 out of 414 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

THUAN CHONG, TAIPING

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long waiting time for lift. A lot of time wasted just to wait lift. Wait time up to 30mins.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kavithaa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are dusty and dirty…. Especially the bathroom is smelly. Long wait for the lifts. Very poor quality.
Stayed 3 nights in May 2024

10/10 Excellent

Muhammad Izham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my first time trip to Hatyai. Definitely will stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Poh Syiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ming Long

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence didn't have WIFI but the place was good, clean and spacious overall. The toilets were clean too, although not perfect, is well maintained. Water pressure from the shower is so-so but can do the job. The only drawback is that the cupboards seems a little dusty, so we didn't put anything in. The aircon to the gym was also not working and equipment doesn't seem to be very well maintained. However, it should be ok for the price.
Stayed 4 nights in Feb 2024

4/10 Poor

Edward

Stayed 10 nights in Dec 2023

6/10 Okay

Khai Shin

Traveled with partner
Disliked: Amenities, property conditions & facilities
Lift not working. have to wait more than 30mins to go up and down.
Stayed 1 night in Nov 2023

10/10 Excellent

Amy Teo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please upgrade the lift.
Stayed 1 night in Oct 2023

6/10 Okay

Jenny

Traveled with group
Disliked: Property conditions & facilities
Disappointed
One of the room toilet was choked, water supplied is lousy and TV remotecontrol was not given. The corridor was dirty.
Stayed 1 night in Sep 2023

6/10 Okay

Norfaraein Binti

Traveled with family and small children
Disliked: Property conditions & facilities
I’ve booked apartment and studio suite. Both units are quite spacious but the conditions are not really good..wall paper in the apartment being tore, no unifi, airconds are not well functioning. As for the studio, the bed sheet got some stains and some parts are tore and housekeeping should be improved.
Stayed 1 night in Jul 2023

4/10 Poor

Mohamad Shafiq Ali

Stayed 3 nights in Jun 2023

4/10 Poor

Srinivas

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Place, Not Customer Centric Trained Staff
I booked 2 Rooms, me and my friend. I happened to reach early and wanted to check-in both rooms and get the keys as my friend will arrive past midnight. The Staff refused to allow me to check-in on behalf of my friend, unless he sees the ID of the person; even though i booked the room under same booking. After exchange of unhappy and unpleasant conversations, finally we got the room and it late night and miserable experience of checking-in. I parked the car next to the hotel and to find that in the morning that it was premium paid parking and hotel did not update anything about parking while checking in. The room internet wasn't working. After few years of numerous visits and even booking this place for friends and groups, this experience leaves me no choice and i have no plans to book this hotel again. Overall, it makes my last visit to this place... Nice Place, Nice View, Not Customer Centric Trained Staff.
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Poor condition. I have waited almost 20 mins for the lift during check-out hour
Stayed 1 night in Oct 2022

2/10 Terrible

Zaim Luqman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST HOTEL NOT ONLY IN MALACCA, BUT IN MALAYSIA - The whole unit is dirty! There are lots of dirty marks on the sofa. euuww.. The wall and toilet wall are dirty. It’s like they can’t afford a cleaner - No Wifi! Come on man.. It’s 2022 already! - Extra towell need to pay rm10. Whatttt???? First time in my life!! - Oven and washing machine are not allowed to be used. Then what’s the purpose of putting those amenities??? - The parking is confusing - RM1.5k for two nights with this bad condition, not worth ghe price at all Long story short, NOT RECOMMENDED AT ALL
Stayed 2 nights in Oct 2022

4/10 Poor

Low

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Room dirty, bedsheets dirty, no wifi, lift need to wait long time.
Stayed 2 nights in Sep 2022

6/10 Okay

Stanley

Stayed 1 night in Aug 2022

4/10 Poor

Boon Siong

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
car park no convenience signage to hotel confusing lifts no sufficient, 4 lifts for 42 stories hotel room maintenance is bad on floor, toilet, furniture the worst is the air conditioner noise, I have to turn off the AC in order to sleep.
Stayed 1 night in Jul 2022

8/10 Good

Ted

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Victor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay.
Horrible room. The toilet was dirty with soiled toilet paper on the toilet floor when we checked in. The phone on the table wasn’t working. The heater wasn’t working. The aircon wasn’t cold. The basin was clogged. There are no good channels on the TV. One man receptionist. Told them about the basin clog , but they didn’t bother to repair it or change my room. Extra towel is chargeable . No daily housekeeping . First and last time to stay there. One word - horrible.
Stayed 2 nights in Jun 2022

10/10 Excellent

Chee Kuun

Stayed 1 night in May 2022

4/10 Poor

Muhammad Fadzil

Traveled with family
Disliked: Staff & service
Will not repeat this hotel until they improve all.
Check-in process not so convenience. No Bell Boy can help for your luggage. Not Baby Crib available even in filter Hotel.com said got. Water heater not function, technician come then okay. But afterward our unit was blackout at 3 AM, but no technician available, they said we need to change to another unit. No wonder this hotel only got 3 star. Only got 4 lift available. Their level 2 the Shore Ocenarium and the Shore Sky at level 42 floor is awesome. Worth to come to these 2 place if stay here but closed every wednesday. Plan properly.
Stayed 2 nights in Nov 2021

2/10 Terrible

fauzibd

Traveled with family
Liked: Staff & service, property conditions & facilities
No enough lift and stress waiting during checkout. Lift share with staff that cleanup room
Stayed 1 night in Nov 2021

6/10 Okay

Sean

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

8/10 Good

NOORFADZILAWATI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Gilbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Room is spacious and clean. Not sure about the wifi as I’m using own data and I couldn’t see any wifi connection under Shore. Can conveniently order from room service at reasonable price or go down to the mall for KFC, Subway or Seoul Garden.
Stayed 1 night in Aug 2021