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The Sterling

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sterling

Celebration Double Suite with Bathtub | In-room safe, iron/ironing board, free WiFi
Lobby
Junior Family Suite with Bathtub | Balcony
Celebration Double Suite with Bathtub | Living area | TV
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
No. 43, Jalan Temenggong, Malacca City, Malacca, 75100
  • Little India
    2 min walk
  • Jonker Street Night Market
    5 min walk
  • Malacca Sultanate Palace Museum
    6 min walk
  • Malacca Intl. Airport (MKZ)
    16 min drive

Room options

View all photos for Superior Twin Room, No Windows

Superior Twin Room, No Windows | In-room safe, iron/ironing board, free WiFi

Superior Twin Room, No Windows

  • 199.1 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Family Suite with Bathtub

Superior Family Suite with Bathtub | In-room safe, iron/ironing board, free WiFi

Superior Family Suite with Bathtub

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Family Suite

Superior Family Suite | In-room safe, iron/ironing board, free WiFi

Superior Family Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Suite

Superior Double Suite | View from room

Superior Double Suite

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite | In-room safe, iron/ironing board, free WiFi

Executive Family Suite

  • 441 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Executive Double Suite with Bathtub

Executive Double Suite with Bathtub | In-room safe, iron/ironing board, free WiFi

Executive Double Suite with Bathtub

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Suite with Bathtub

Deluxe Family Suite with Bathtub | In-room safe, iron/ironing board, free WiFi

Deluxe Family Suite with Bathtub

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Family Suite

Deluxe Family Suite | In-room safe, iron/ironing board, free WiFi

Deluxe Family Suite

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Suite with Bathtub

Deluxe Double Suite with Bathtub | In-room safe, iron/ironing board, free WiFi

Deluxe Double Suite with Bathtub

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Suite

Deluxe Double Suite | In-room safe, iron/ironing board, free WiFi

Deluxe Double Suite

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Twin Beds

In-room safe, iron/ironing board, free WiFi

Superior Suite, 2 Twin Beds

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Family Suite

In-room safe, iron/ironing board, free WiFi

Executive Family Suite

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Deluxe Double Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Suite with Bathtub

In-room safe, iron/ironing board, free WiFi

Deluxe Double Suite with Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Suite

In-room safe, iron/ironing board, free WiFi

Deluxe Family Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Family Suite With Bathtub

In-room safe, iron/ironing board, free WiFi

Junior Family Suite With Bathtub

  • Sleeps 4
  • 2 King Beds

View all photos for Executive Double Suite with Bathtub

In-room safe, iron/ironing board, free WiFi

Executive Double Suite with Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Suite with Bathtub

In-room safe, iron/ironing board, free WiFi

Superior Family Suite with Bathtub

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Celebration Double Suite With Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room Non Window

In-room safe, iron/ironing board, free WiFi

Superior Twin Room Non Window

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Suite With Bathtub

In-room safe, iron/ironing board, free WiFi

Deluxe Family Suite With Bathtub

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Superior Family Suite

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Similar properties

Exterior

Holiday Inn Melaka, an IHG Hotel

Pool
Hot Tub
Spa
Kids pool
4.2 out of 5, Very Good, (1024)
The price is $70
per night
$85 total
includes taxes & fees
Dec 8 - Dec 9
Holiday Inn Melaka, an IHG Hotel

About this property

The Sterling

4-star Malacca City hotel walkable to Jonker Street Night Market
Along with a business center, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a porter/bellhop and a reception hall.
The Sterling offers 37 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Wireless Internet access is complimentary. A business center is on site at this 4-star property. This Malacca City hotel also offers concierge services, a porter, and an elevator.

The Sterling is a smoke-free property.

The Loft - This coffee shop serves breakfast only.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Restaurants on site

  • The Loft

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center

Accessibility

  • Elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sterling Gloria
Sterling Gloria Hotel
Sterling Gloria Hotel Malacca
Sterling Gloria Malacca
Sterling Hotel Malacca
Sterling Malacca
The Sterling Hotel
The Sterling Malacca City
The Sterling Hotel Malacca City

The Sterling Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 152 out of 611 reviews" "
Rating 8 - Good. 272 out of 611 reviews" "
Rating 6 - Okay. 110 out of 611 reviews" "
Rating 4 - Poor. 58 out of 611 reviews" "
Rating 2 - Terrible. 19 out of 611 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Albiruni

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel is a very short walking distance to the major tourist attractions in Melaka.Staff was very friendly and helpful. Parking is provided. Rooms are very dated and my room had water damage which has not been repaired. The room was made available to us with the toilet and bathroom soaking wet after being washed. The room itself is dusty and not clean. Would I come here again? I don't think so.
Stayed 1 night in Aug 2024

8/10 Good

Stanley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Francis

Liked: Staff & service
Disliked: Amenities
I wanted to give this property high marks because of the kind and accommodating staff. However, their Internet connectivity is really slow and flaky. They need an upgrade.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kieryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Prime real estate
Very close to Jonkers street. Within walking distance. A little dated but worth the location. Don’t plan to be mobile with a vehicle, foot patrol is highly recommended. Lots of things to see within this location. Double jacuzzi was a pleasant surprise
Stayed 1 night in Jan 2024

10/10 Excellent

Lieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Aram

Traveled with family
Liked: Cleanliness, staff & service
Old but great location
Stayed 1 night in Dec 2023

8/10 Good

suratman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is safe and quiet...walkable to the nearest attraction centers.
Stayed 2 nights in Nov 2023

10/10 Excellent

Xie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Betty san san

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Wen Bin Sean

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were uninteresred before 3pm. Reception was present but on the phone. Only saving grace of the hotel is Wong who attended to us when we arrived before 3pm. We were allowed to deposit our luggage. Rest of the stay was "meh" corridoor was covered in obvious water patch. Rooms were spacious, everything was chargeable. Nice if you like bugs for room mates
Stayed 2 nights in Oct 2023

10/10 Excellent

RAYMOND MT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and very convenience location.
Stayed 2 nights in Oct 2023

6/10 Okay

Su anne

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
It’s an average hotel. More friendlier for couples without kids.
Stayed 1 night in Sep 2023

6/10 Okay

Choong Mei

Stayed 1 night in Jun 2023

10/10 Excellent

Kok kin

Stayed 2 nights in Jun 2023

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay. Had all the basic amenities and was close to the red square and Jonker street. They had maintenance on our floor which took out power and water but we were heading out anyways and by the time we were back, it was all functioning with no problems.
Stayed 2 nights in May 2023

8/10 Good

Pey

Stayed 1 night in Dec 2022

8/10 Good

SYUHADA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Mun Loong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs were very helpful, always ready to help us with the door when we had a handful of bags haha. The environment was great too, walking distance to tourist attractions. Room was clean as expected. Overall great service and great stay!
Stayed 1 night in Dec 2021

6/10 Okay

Hong Xin

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
no hot water during bath, bath water too small
Stayed 1 night in Dec 2021

4/10 Poor

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

E, Shah alam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Old hotel but close to the city and walkable distance
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

Valen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay in The Sterling !
Great Stay, Nice Place - However, the shower unit should be maintained !
Stayed 1 night in Aug 2020