4-star Malacca City hotel walkable to Jonker Street Night Market
Along with a business center, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a porter/bellhop and a reception hall.
The Sterling offers 37 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.
Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Wireless Internet access is complimentary. A business center is on site at this 4-star property. This Malacca City hotel also offers concierge services, a porter, and an elevator.
The Sterling is a smoke-free property.
The Loft - This coffee shop serves breakfast only.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge)
Restaurants on site
The Loft
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Business services
Business center
Accessibility
Elevator
More
Reception hall
Smoke-free property
Room amenities
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Sterling Gloria
Sterling Gloria Hotel
Sterling Gloria Hotel Malacca
Sterling Gloria Malacca
Sterling Hotel Malacca
Sterling Malacca
The Sterling Hotel
The Sterling Malacca City
The Sterling Hotel Malacca City
The Sterling Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 152 out of 611 reviews" "
10 - Excellent
152
Rating 8 - Good. 272 out of 611 reviews" "
8 - Good
272
Rating 6 - Okay. 110 out of 611 reviews" "
6 - Okay
110
Rating 4 - Poor. 58 out of 611 reviews" "
4 - Poor
58
Rating 2 - Terrible. 19 out of 611 reviews" "
2 - Terrible
19
7.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Albiruni
Traveled with family
Aug 14, 2024
Liked: Staff & service
Disliked: Cleanliness
The hotel is a very short walking distance to the major tourist attractions in Melaka.Staff was very friendly and helpful. Parking is provided. Rooms are very dated and my room had water damage which has not been repaired. The room was made available to us with the toilet and bathroom soaking wet after being washed. The room itself is dusty and not clean. Would I come here again? I don't think so.
I wanted to give this property high marks because of the kind and accommodating staff. However, their Internet connectivity is really slow and flaky. They need an upgrade.
Very close to Jonkers street. Within walking distance. A little dated but worth the location. Don’t plan to be mobile with a vehicle, foot patrol is highly recommended. Lots of things to see within this location. Double jacuzzi was a pleasant surprise
Staff were uninteresred before 3pm. Reception was present but on the phone. Only saving grace of the hotel is Wong who attended to us when we arrived before 3pm. We were allowed to deposit our luggage. Rest of the stay was "meh" corridoor was covered in obvious water patch. Rooms were spacious, everything was chargeable. Nice if you like bugs for room mates
Was a good stay. Had all the basic amenities and was close to the red square and Jonker street. They had maintenance on our floor which took out power and water but we were heading out anyways and by the time we were back, it was all functioning with no problems.
The staffs were very helpful, always ready to help us with the door when we had a handful of bags haha. The environment was great too, walking distance to tourist attractions. Room was clean as expected. Overall great service and great stay!