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The Straits Hotel & Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Straits Hotel & Suites

Outdoor pool
Premier Room, Bathtub, City View | Living area | 40-inch flat-screen TV with satellite channels, TV
Electric kettle
40-inch flat-screen TV with satellite channels, TV
Property entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
No 1-B , Jalan Melaka Raya 2, Taman Melaka Raya, Malacca City, 75000
  • Dataran Pahlawan Melaka Megamall
    4 min walk
  • Mahkota Parade Shopping Mall
    7 min walk
  • Mahkota Medical Center
    7 min walk
  • Malacca Intl. Airport (MKZ)
    20 min drive

Room options

View all photos for Premier Room, Bathtub, City View

1 bedroom, in-room safe, desk, blackout drapes

Premier Room, Bathtub, City View

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe King

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Connecting Rooms

40-inch flat-screen TV with satellite channels, TV

Family Suite, 2 Bedrooms, Non Smoking, Connecting Rooms

  • 1054 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room, City View

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, Bathtub, City View (Straits Suite)

Executive Suite, Bathtub, City View (Straits Suite) | Living area | 40-inch flat-screen TV with satellite channels, TV

Executive Suite, Bathtub, City View (Straits Suite)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Straits Suite

1 bedroom, in-room safe, desk, blackout drapes

Straits Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, in-room safe, desk, blackout drapes

Premier Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Connecting Suite

1 bedroom, in-room safe, desk, blackout drapes

Family Connecting Suite

  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Hatten Hotel Melaka

Pool
Spa
Kids pool
Free WiFi
4.0 out of 5, Very Good, (1005)
The price is $56
per night
$69 total
includes taxes & fees
Jan 8 - Jan 9
Hatten Hotel Melaka

About this property

The Straits Hotel & Suites

3.5-star hotel in Taman Melaka Raya
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
The Straits Hotel & Suites offers 352 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 3.5-star hotel have kitchenettes. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 40-inch flat-screen televisions come with satellite channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, The Straits Hotel & Suites provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

The Straits Hotel & Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Straits Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 34 for adults and MYR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 34 for adults and MYR 18 for children
  • Rollaway bed fee: MYR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Straits Hotel Malacca
Straits Hotel
Straits Malacca
The Straits & Suites
The Straits Hotel & Suites Hotel
The Straits Hotel & Suites Malacca City
The Straits Hotel & Suites Hotel Malacca City

The Straits Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 147 out of 657 reviews" "
Rating 8 - Good. 283 out of 657 reviews" "
Rating 6 - Okay. 160 out of 657 reviews" "
Rating 4 - Poor. 45 out of 657 reviews" "
Rating 2 - Terrible. 22 out of 657 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Mohamed Siddiq

Traveled with partner
Liked: Staff & service, amenities
Great view of the Malacca Strait, Masjid Selat Melaka and the surrounding areas. WiFi connection could have been better - no connection at all. Very limited TV channels.
Stayed 3 nights in Aug 2024

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall terrible.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good location. Old hotel.
Very good location near lots of eateries. Check-in reception very slow. Old hotel. Water heater not working needs to remind for 2 days before switching us to a different room.
Stayed 4 nights in Jun 2024

10/10 Excellent

L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Rohayah

Traveled with partner
For a 1 bedroom unit, with living room and kitchenette, price was relatively cheap. Bathtub was ok too. But the bed and pillows were not great. Place a bit old. Aircon in the living room was not working. Good enough to just stay for the night.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

KAREN

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor standard. Very tired snd shabby hotel rooms. Paid for a deluxe room .. nothing deluxe about it.
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort
Short stay
Toilet very dim and air con unstable in temperature control
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Oscar

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Hamzah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No activity to enjoy around the vicinity
Stayed 1 night in Jun 2023

8/10 Good

Satoshi

Business traveler
Liked: Cleanliness, staff & service
Shower booth was not really maintained. Water pressure was also not enough.
Stayed 1 night in Jun 2023

2/10 Terrible

PRIMA

Stayed 2 nights in Apr 2023

8/10 Good

Lam

Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Everything average.
Stayed 4 nights in Jan 2023

8/10 Good

Low, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room is clean and hotel is conveniently located within walking distance to shopping centre. Parking is easy and safe IMHO.

10/10 Excellent

Edwin ANG

Stayed 1 night in Jan 2023

2/10 Terrible

audrey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
paint on walls were peeling. access card keys had issues (need to tap a few times before the door can open ). Toilet stinks . air con noisy and kept me awake.
Stayed 2 nights in Sep 2022

8/10 Good

Nur Amirah

Stayed 2 nights in Jun 2022

10/10 Excellent

Satoshi

Business traveler
Disliked: Staff & service, property conditions & facilities
Its shower room was so dark. A shower head didn't work. No iron in a room. Furniture were broken.
Stayed 1 night in Jun 2022

4/10 Poor

Ng

Not valued for money , read before you stay
Went to the hotel for our anniversary stay and check with the hotel management if there was any hotel upgrade available after checking they say that we will need to pay extra $30sgd just for the upgrade. During check in, we shown them that we already paid for the room via Hotel.com app. However they insist for more than 3 times that we did not paid for the room and even though we show them the app and receipt, their system show none until one of them check 'properly' and say payment is done. No apologies was given by them and they just continue as per normal. The room TV was spoilt and they change the whole wall TV for us and yet the new TV couldn't change any channel so end up not using the TV. The bathroom was a little dirty and murky in color, there was no air circulation vent in the toilet so the air smells stale. Parking was free and there was a guard sitting near the entry/exit so parking near the guard is quite safe. Location is near to various amenities like family mart and 7-11. Breakfast was okay but not much selection. Overall, not that value for my money.
Stayed 1 night in Jun 2022

4/10 Poor

wee huat

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room toilet was dirty, the shower head wasn’t working,the drainage system wasn’t very good as the water during shower flow down the drain very slow. Sprayer at the toilet also spoilt. As is was just a night stay, so i cant be bother to complain or ask them to change.
Stayed 1 night in Jun 2022

4/10 Poor

Low, Singapore

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
After more than 2 years of MCO, the bed is horrible with bed bugs and shower control not working well. Unable to set to rain shower making bathing a bad experience after a hot day at Malacca.
Stayed 1 night in May 2022

10/10 Excellent

Satoshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for business trip. A lot of reasonable restaurants around the hotel.
Stayed 1 night in May 2022

2/10 Terrible

Sebastian

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Eerie Walkway, Terrible Room Facilities
A very rundown hotel I can said. I checked out, after 15 mins I have checked in. Only the lobby is decorated with quite classy design. While the rest, the nightmare started when we reached our hotel's room level. The whole walkway is freaking dark with only one light I guess. So eerie like you are in those haunted movie scene. When we entered the hotel room, our jaws near dropped on the floor. Dusty floor with black stain everywhere, same goes to the toilet. I just wonder did housekeeping really clean the room properly. Poor TV reception showed only a white snow dots with few channels available. Jesus christ. Please at least make over your hotel rooms to make it more approchable and matched with the price offered. BTW, its just my 2 cents of opinion.
Stayed 1 night in Mar 2022