3-star Malacca City hotel walkable to Jonker Street Night Market
This hotel features a restaurant, a bar/lounge, and a business center. Buffet breakfast is free. Additionally, concierge services, a 24-hour front desk, and an arcade/game room are onsite.
Tun Fatimah Riverside Hotel offers 170 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast.
This 3-star property offers access to a business center and 7 meeting rooms. This Malacca City hotel also offers an arcade/game room, gift shops/newsstands, and tour/ticket assistance.
Guests are offered a complimentary buffet breakfast. An additional breakfast (subject to charges) is served daily.
Tun Fatimah Riverside Hotel has a restaurant on site.
Languages
English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
Free offsite parking
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast
A bar/lounge
A restaurant
Things to do
Arcade/game room
Family friendly
Arcade/game room
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
7 meeting rooms
Business center
Outdoors
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
9 floors
Ballroom
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable/satellite channels
Food and drink
Coffee/tea maker
Free bottled water
More
Connecting rooms available
Iron/ironing board on request
Phone
Safe
Policies
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Wana Riverside
Wana Hotel
Wana Riverside
Wana Riverside Hotel
Wana Riverside Hotel Malacca
Wana Riverside Malacca
Wana Riverside Hotel
Tun Fatimah Riverside
Wana Riverside Hotel Melaka
Tun Fatimah Riverside Hotel Hotel
Tun Fatimah Riverside Hotel Malacca City
Tun Fatimah Riverside Hotel Hotel Malacca City
Tun Fatimah Riverside Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 22 out of 288 reviews" "
10 - Excellent
22
Rating 8 - Good. 78 out of 288 reviews" "
8 - Good
78
Rating 6 - Okay. 106 out of 288 reviews" "
6 - Okay
106
Rating 4 - Poor. 44 out of 288 reviews" "
4 - Poor
44
Rating 2 - Terrible. 38 out of 288 reviews" "
2 - Terrible
38
6.2/10
Cleanliness
6.2/10
Staff & service
5.6/10
Property conditions & facilities
Reviews
6/10 Okay
Andrew Raj, Malaysia
Jul 31, 2017
Liked: Staff & service
Disliked: Property conditions & facilities
3 Days 2 Night @ Wanna Riverside Melaka
Guest Service staff was helpful in checking in and arranging the Melaka River Cruise.
F&B & Kitchen staff are helpful and friendly. Even though i ordered room service 5 minutes before their closing time, they agreed to cook and send it over to my room without showing sour face.
Most of the time spend hanging around Melaka so i cant comment much about the hotel.
The rooms are just nice to stay if you are not a fussy type whom just need a room to sleep.
The hotel carpets and fitting are seems to be very old.
If you were driving, there are ample of covered parking space and its nearby the place of interest. I will suggest you park your car at the hotel and either walk / use the boat to the place of interest to avoid traffic jam. Limited parking at the city area if you were to use your car.
Request for a riverside view for a better view of the Melaka.
Andrew Raj
Stayed 2 nights in Jul 2017
4/10 Poor
dena, MY
Jul 3, 2017
Liked: Staff & service
Disliked: Cleanliness, room comfort
Smelly towel
We got smelly towel and not functioning heater. However we satisfied with the view. Nice view at day and night. The aircond need to service not cold at all............
Please improve your room cleanest. Make sure all the things provided is clean especially the towel.
.....
....
It's the 5 minute walking distance to Kampung Hulu Mosque.
And also 10 minute walking distance to" Medan Selera Sungai Melaka"
Check in , smoothly.
also the check out , easily.
Breakfeast , surpurb .
Very old and run down hotel. Had a very hard time finding the hotel. No proper signage to entrance of hotel.
Stain carpetand the whole hotel doesnt smell nice
i do not recommend anyone staying at this hotel. no system at all. took a hr to check in and the receptionist just ignored us when we asked questions. the tap water is yellow colour and do not same as they provided the services.
we had difficulties locating the hotel. Phone was transferred a few times before anyone can help us find the hotel.Unable to access their free wifi from room. We had to go down to lobby to get Internet wifi access. We had to let the water run for at least 30mins for a little bit of hot water to come on. Waste of water and hot water was not readily available.We had to bathe in cold water in the morning. The only good point is that it is convenient and close to jonker walk. Otherwise I wouldn't stay in this hotel again
sure will come again really good experience and will promote to others
mummyeric
6/10 Okay
Verified traveler
Jan 1, 2017
Disliked: Cleanliness
not so good-very slow reception desk- Old furniture and fittings.
the only good thing about this hotel, it has its own river cruise jetty where we can hop on the passing boat.
Totally terrible hotel. Staff service was poor. Rooms felt terrible with smell. Towels and bedsheet have stains. Basic cleaniness is needed for this hotel. I booked 5 rooms. All having same issues.
Terrible customer service! Although the lovation is fantastic and rooms are clean, the staff needs to step up their game. Terribly unhelpful and everyone doesn't know what's going on in respects to river cruise (where bookings for the cruise and pickup are made available at the hotel).
sad blogger 678
8/10 Good
Hamzah
Nov 18, 2016
Liked: Cleanliness, room comfort
I luv it coz a mosque is just 3 minutes away.
Fairly good for the money paid. Would come back may be.
Hello guys,
I really not suggest this hotel.
First, when I checked in, the receptionist too slow. Guest need to que so long time but there are three to four receptionist but still take time. I que around 30 minutes just to take my room key.
When I enter my room, for the first impression I feel not bad. Suddenly when I want to shower, the tiles in toilet was broken n break in 4 piece. I feel like omg..how could the tiles can break.
Aircond also not working good, carpet also not vacuum clean.
Overall, this hotel is not suggested. Bad.
I've stay for 2 days on 5th Nov 2016. Book for deluxe room but changed executive studio.
Room: Executive Studio
1. Aircond
● Can't adjust the temperature
● Air-Cond fan have noise sound
2. Water Heater/Shower
● To get the warm water so hard, if you get it, very difficult to adjust the suitable temperature. Either you shower in hot water or cool water
● Water flow sometimes ok, sometimes slow. Most of time, the water flow very slow.
● The door lock sometimes ok sometimes not
3. Lighting
● The lighting in front of TV quite dazzled and make you uncomfortable.
4. Safety Box
● Can't be used.
5. Breakfast
● During the peak time, the food are quite slow to top up. The cereal dispenser also malfunctioned.
Terrible room condition especially bed sheet and pillow cover, footprint on it! Request to change but no action taken. Front desk staffs not helpful and act blur. Left the hotel within an hour without staying and pay RM400 for nothing to buy a lesson.
Rachael
6/10 Okay
Abdul Hamid, Putrajaya
Nov 3, 2016
Liked: Staff & service
Overall...it is ok and just nice place to stay.
Although the price is quite high compare with other lodging at nearby hotel, it is still ok to stay there.