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AYZ Silvela - Auto check-in property

3.0 star property

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Photo gallery for AYZ Silvela - Auto check-in property

Superior Double Room | Free WiFi, bed sheets
Interior
Interior
Superior Double Room | Bathroom | Shower, hair dryer, towels, soap
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi
$39
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
Plaza Francisco Silvela 2, Málaga, 29012
  • Place, Gibralfaro Castle
    ‪7 min walk‬
  • Place, Picasso Museum Malaga
    ‪13 min walk‬
  • Place, Malagueta Beach
    ‪13 min walk‬
  • Airport, Málaga (AGP)
    ‪15 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Free WiFi, bed sheets

Basic Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Free WiFi, bed sheets

Classic Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | Free WiFi, bed sheets

Studio

  • Sleeps 2
  • 1 Double Bed

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About this property

AYZ Silvela - Auto check-in property

3-star hotel in Málaga Centro
Along with express check-in, this smoke-free hotel has express check-out and free WiFi in public areas. Housekeeping is available on request.
AYZ Silvela - Auto check-in property offers 22 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided on request.
AYZ Silvela - Auto check-in property features express check-in and express check-out. Wireless Internet access is complimentary.

AYZ Silvela - Auto check-in property is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 10:00 AM to 10:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Housekeeping fee: EUR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

A Z Silvela
Ayz Silvela Auto Check In
AYZ Silvela Auto check in property
A Z Silvela Auto check in property
AYZ Silvela - Auto check-in property Hotel
AYZ Silvela - Auto check-in property Málaga
AYZ Silvela - Auto check-in property Hotel Málaga

AYZ Silvela - Auto check-in property Reviews

Reviews

5.0
Rating 10 - Excellent. 8 out of 80 reviews
Rating 8 - Good. 18 out of 80 reviews
Rating 6 - Okay. 7 out of 80 reviews
Rating 4 - Poor. 16 out of 80 reviews
Rating 2 - Terrible. 31 out of 80 reviews

5.8/10

Cleanliness

5.0/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

John

Smacks of a scam

AZ Hotels wanted me to yield up my credit card details through a 3rd party website (which hotels.com prudently warns against), and this as a supposed security against any damage incurred during my stay. Yet the offer of a cash deposit as another method of securing any loss on AZ’s part was also present. Next, AZ sent me a message of registration which only allowed for surrendering my card details through the 3rd party website. So, instead, I followed the link to contact AZ. I explained the situation to the AI responder, which, quite surprisingly, apologised for the cash deposit option and was going to see about removing it. The logic of my predicament appeared to escape it. A human responder finally took over and gave me no recourse whatsoever and bumped me off the system; I got no refund or access granted due to their error of advertising.
Stayed 1 night in Jul 2025

2/10 Terrible

Jorgelina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No room for luggage or bags. No TV. Two small towels that were not changed in 3 days. Mold in the bathroom. Pillows better suited for cattle. I did not care enough for this dump to take pictures, as it is better to just forget it.
Stayed 3 nights in Jun 2025

4/10 Poor

Jasmin

Disliked: Cleanliness, property conditions & facilities
The bathroom is unbelievably hazardous 1. It’s so tiny 2. I barley fitted in the shower & im a small person 3. No place for the water waste to go 4. Bathroom is so tiny and uncomfortable in function my elbow keep hitting the walls 5. The shower water got so hot and it burnt me. It’s so tiny there’s not even room to move 6. At least add some hooks in the room 7. I couldn’t sleep from all the noise of the next door neighbours absolutely inconsiderate people. But having soundproofing should be hotel effort too. 8. The location is excellent that’s the only good part 9. It’s my birthday and I was hoping for a better experience
Stayed 3 nights in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
The hotel is situated around 15 to 20 minutes walk from the coast and city center so very convenient. The check in process was via my phone and it worked perfectly and I was greeted on entry. The foyer and room were clean and tidy. I was sent photos of the room showing the condition before I arrived and it was clear that these were recent and not "stock" photos. The room is basic but as advertised. The only negatives (and these are small) are that there isn't a safe in the room and there is hardly any storage (small desk, 2 bedside shelves and hanging rail) a small set of drawers would be useful. Overall, I would say that the hotel offers value for money but is best suited to short stays. I would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place, not too far from the city centre
Stayed 4 nights in Feb 2025

2/10 Terrible

richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst checkin ever

Checkin experience disaster Don’t waste your time
Stayed 1 night in Oct 2024

2/10 Terrible

Lauryn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very bad experience. When booking we saw good reviews so we were excited to come but the week before coming we suddenly saw all the reviews had become very bad. We went in with an open mind thinking we would see how it is and experience it for ourselves but it was a very bad experience. The self check in worked fine we had no problems with that. It is a bit annoying that you can only start checking in at 15:00 exact and if you arrive 5 minutes before you have to wait but that’s unfortunately the least of the worries. After the check in everything went downhill. We had dirty sheets and towels. Once we made a complaint about it they wanted to charge us money to get a towel renewal. The towels were full of stains and the hotel claims they’re clean they just have stains that won’t come out. If you’re a hotel and you charge almost €100 per night for a small room you can not give your customers towels with stains even if they’re “clean” this is unacceptable that’s basic knowledge. And especially trying to charge customers for wanting clean and spotless towels that’s a scam. I will never ever be coming back here and I hope no one will ever book again because this business needs to learn what it is like to run a hotel. We were not the only ones having issues. Our second day we got woken up by knocks on the front door and our bedroom windows because other customers had complaints aswell. Maybe this hotel needs to start investing money back into making the hotel personal again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
It is limited in what it provides (e.g. no TV or cupboard) but even in the limited things that were there, it was awful - no shower door so the bathroom floor got wet and slippy; no bath map to mop it up; no working soap dispenser in the shower; a flimsy door offering little security; old towels and bedding. And of course no staff anywhere to complain to or get things changed, Also the photos of reception is misleading.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

It was ok, 2/5 stars

Hotel is very centric. The fact that my mobile is needed to check in/ open doors and check out made me feel uncomfortable depending of internet connection and battery. I would not return.
Stayed 3 nights in Oct 2023

2/10 Terrible

Lilia

Stayed 1 night in Sep 2023

8/10 Good

Ellabani

Liked: Cleanliness, staff & service, property conditions & facilities

Close to the city centre

The hotel is clean and close to all acomodation
Stayed 3 nights in Apr 2023

6/10 Okay

Minna

Disliked: Cleanliness

2/10 Terrible

Matthijs

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Geronimo

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas calidad para el precio que tiene
Stayed 1 night in Sep 2025

8/10 Good

ana maria

Stayed 1 night in Aug 2025

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Llegamos a las 14:00,hasta las 15:00no puedes entrar,no hay nadie en el alojamiento,
Stayed 2 nights in Aug 2025

2/10 Terrible

Tasneem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skuffende ophold

Mit ophold på hotellet var desværre en skuffelse. De billeder, der blev vist online, gav et langt mere indbydende indtryk end virkeligheden. Værelset var meget lille, uden skab til tøjopbevaring og uden hylder eller opbevaringsmuligheder på badeværelset, hvilket betød, at vi måtte placere alle vores ting på gulvet. Sengen knirkede konstant ved den mindste bevægelse, hvilket gjorde det svært at få en god nats søvn. Alt i alt levede hotellet ikke op til forventningerne, og jeg ville ikke vælge at bo her igen.
Stayed 5 nights in Aug 2025

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai réservé dans ce soit disant hôtel. Il n’y a pas de réception. Je suis arrivé devant une porte fermée. Je n’ai pas pu entrer. J’ai essayé de les avoir téléphone, sans aucun résultat. J’ai dû réserver dans un autre hôtel. J’aurais dû être remboursé. Il s’agit d’une arnaque.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness
Cleanance was not songood. It can be better. But they were very interested in the room problems. Also the location was perfect. If they renovate rooms a bit and make the rooms cleaner, the hotel will be perfect. Anyway i want to thank all stuff and the manager
Stayed 4 nights in Jul 2025

2/10 Terrible

Domingo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafa

No hay recepción, muy complicado hacer la reserva, todo fatal. No hay ni rampas ni ascensor, solo escaleras. Imposible contactar con el hotel. Una estafa
Stayed 2 nights in Jul 2025

8/10 Good

Salvador

Traveled with partner
Liked: Property conditions & facilities
Un pelin pequeñas la habitacion pero para lo que es esta bien
Stayed 1 night in Jul 2025

6/10 Okay

PATRICIO CALEB

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación del lugar, buena habitación pero un precio alto para lo que es
Stayed 1 night in Jul 2025

4/10 Poor

Angelo Giuseppe

Disliked: Staff & service, property conditions & facilities
Poco attrezzata
Stayed 7 nights in Jun 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stanza super pulita....tutto perfettamente funzionante....al di sopra delle aspettative....qualche difficoltà iniziale perché non ero ancora stato in una struttura con auto check in....cmq tutto ok...lo rifarei
Stayed 4 nights in Jun 2025

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025