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The Grand Palace Hotel Malang

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Grand Palace Hotel Malang

Property entrance
Lobby sitting area
Superior Room | In-room safe, desk, free WiFi, bed sheets
Garden
Interior entrance

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Jl. Ade Irma Suryani 23, Malang, East Java, 65117
  • Alun-Alun Kota
    5 min walk
  • Yayasan Klenteng Eng An Kiong
    10 min walk
  • Kampoeng Heritage Kajoetangan
    11 min walk
  • Malang (MLG-Abdul Rachman Saleh)
    31 min drive

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, free WiFi, bed sheets

Executive Room

  • Park view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Room

  • Park view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About this property

The Grand Palace Hotel Malang

3-star hotel in Klojen
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and conference space.
The Grand Palace Hotel Malang offers 60 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

PRINCESS JAVA has 1 treatment room. Services include massages and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
The Grand Palace Hotel Malang features a full-service spa. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Complimentary self parking and valet parking are available on site.

The Continental - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Continental

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology
  • Spa open daily
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Grand Hotel Palace
Grand Palace Hotel Malang
Grand Palace Malang
Hotel Grand Palace
Hotel Palace Grand
Palace Grand Hotel
The Grand Palace Malang Malang
The Grand Palace Hotel Malang Hotel
The Grand Palace Hotel Malang Malang
The Grand Palace Hotel Malang Hotel Malang

The Grand Palace Hotel Malang Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 7 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kara

Stayed 4 nights in May 2024

10/10 Excellent

Laurence

Stayed 3 nights in May 2024

6/10 Okay

Grzegorz

Traveled with partner
Hotel needs some renovation.
Stayed 3 nights in Dec 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
A lovely old building, unfortunately a mass renovation was happening when i stayed. Despite that it was still a nice stay. The staff were great, the restaurant good and the room nice.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you paid for.
The hotel has been quite worn out. The room is facing a corridor and the transparent glass door allowed people passing the room could peep the room through the door. No separate bathroom; if you take a shower, whole toilet is totally wet. The hotel is worth for the price you pay, but not more than that. There are not much such as good restaurants around you but you are in the middle of downtown.
Stayed 1 night in Dec 2018

10/10 Excellent

Iswahyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in malang
The hotel staff are friendly, the room is clean everyday. Good breakfast food.my third time stayed there and I will come again
Stayed 16 nights in Sep 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

YOSUKE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2020

8/10 Good

Bernat

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Gijs

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Onder de maat. Vooral de badkamer een anfluiting. WC en douche in dezelfde cel. Overal schimmel. Te weinig stopcontacten. Mijn rookvrije kamer lag op dezelfde gang als de ruimte waar gerookt mag worden. Het personeel spreekt geen engels. Ik kreeg pas een upgrade nadat ik geklaagd had op de eennalaatste dag n alleen omdat zij mijn kamr nodig hadden voor een gezelschap.
Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Slechte service
Kamer 312a zonder WiFi en de deur kon niet op slot. Na melding te hebben gemaakt konden we in eerste instantie tegen meerprijs een deluxe kamer krijgen. Na aandringen deze upgrade gratis gekregen. Op het moment dat we wilden douchen lagen er geen handdoeken klaar. Receptioniste beheerst matig de Engelse taal.

6/10 Okay

Moris, Yogyakarta

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel hanya memberikan peralatan mandi jika diminta, seperti hotel budget aja, atau hotel ini accupancinya tdk pernah seperti saat saya menginap, yaitu 100%, shg kekurangan rasio karyawan, shg pelayanannya menurun

8/10 Good

The, Surabaya

Liked: Staff & service
pelayanan hotel
Pelayanan ramah,cepat dan nyaman