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View all photos for Bellevue Suite, Balcony, Lake View

Bellevue Suite, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Bellevue Suite, Balcony, Lake View

  • 377 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Ambient XXX room, Balcony, Lake view (2 Adults + 1 Child)

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Ambient XXX room, Balcony, Lake view (2 Adults + 1 Child)

  • 204 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Junior Suite

Family Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Family Junior Suite

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

View all photos for Suite, Patio, Partial Lake View

Suite, Patio, Partial Lake View | Premium bedding, down comforters, minibar, in-room safe

Suite, Patio, Partial Lake View

  • 431 sq ft
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Romantic Suite, Balcony, Lake View

Romantic Suite, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Romantic Suite, Balcony, Lake View

  • 344 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony, Lake View

Junior Suite, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Balcony, Lake View

  • 388 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, Patio, Partial Lale View

Family Room, Patio, Partial Lale View | Premium bedding, down comforters, minibar, in-room safe

Family Room, Patio, Partial Lale View

  • 301 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Patio, Partial Lake View

Double Room, Patio, Partial Lake View | Premium bedding, down comforters, minibar, in-room safe

Double Room, Patio, Partial Lake View

  • 172 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy XX room, No Balcony, View On a Stony Wall

Economy XX room, No Balcony, View On a Stony Wall | View from room

Economy XX room, No Balcony, View On a Stony Wall

  • 172 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Lake View

Family Suite, 2 Bedrooms, Balcony, Lake View | Premium bedding, down comforters, minibar, in-room safe

Family Suite, 2 Bedrooms, Balcony, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Ambient XX room, Balcony, Lake View

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Ambient XX room, Balcony, Lake View

  • 194 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Ambient XXX room, Garden, Lake View (2Adults + 1 Child)

Ambient XXX room, Garden, Lake View (2Adults + 1 Child) | Premium bedding, down comforters, minibar, in-room safe

Ambient XXX room, Garden, Lake View (2Adults + 1 Child)

  • 194 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 452 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Patio, Partial Lake View

Junior Suite, Patio, Partial Lake View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Patio, Partial Lake View

  • 388 sq ft
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed

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About this property

Ambienthotel Primaluna

3-star Malcesine hotel walkable to Malcesine-Monte Baldo Cableway
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Ambienthotel Primaluna offers 38 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. This Malcesine hotel provides complimentary wired and wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Ambienthotel Primaluna provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers a rooftop terrace, an arcade/game room, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Ambienthotel Primaluna is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Primaluna - This restaurant serves breakfast and dinner.
Onsite venue #2 - This bar serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Primaluna

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Arrivals after 6 PM must be communicated in advance.

Renovations and closures

The property is closed during November, December, January, February, and March.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Ambienthotel Primaluna
Ambienthotel Primaluna Hotel
Ambienthotel Primaluna Hotel Malcesine
Ambienthotel Primaluna Malcesine
Ambienthotel PrimaLuna Malcesine, Lake Garda, Italy
Ambienthotel Primaluna Hotel Malcesine
Ambienthotel Primaluna Hotel
Ambienthotel Primaluna Malcesine
Ambienthotel Primaluna Hotel Malcesine

Ambienthotel Primaluna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 132 reviews
Rating 8 - Good. 39 out of 132 reviews
Rating 6 - Okay. 2 out of 132 reviews
Rating 4 - Poor. 1 out of 132 reviews
Rating 2 - Terrible. 0 out of 132 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel using any available space in it’s design. Excellent breakfast, friendly staff and centrally located within walking distance to everything. Very highly recommended.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eugene, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true gem. Somehow the property owners got the hotel business and restaurant business right. Will be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dr. Armin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay at a wonderful location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lorne Frances Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in walking distance to the town as well as visiting local attractions. If you wanted a change of scenary, you could walk to the harbour and take a ferry across to the nearest town. The hotel is situated near a beach however if that doesn't suit you, they also have a pool. Cocktail hour is between 3pm to 6pm - recommend having after visiting the local shops 😄
Stayed 5 nights in Oct 2023

10/10 Excellent

BRADLEY, Newcastle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in a great position with onsite parking. Great room opened onto lakeside bike path. Close to town. Great onsite restaurant for dinner and breakfast. Fantastic!!
Stayed 3 nights in May 2023

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC location and amenities. Parking was easy and staff was so helpful. Highly recommend.
Stayed 2 nights in Jun 2022

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little outta the way, right where it needs to be
This hotel is slightly out of town, but an easy walk down the lake to town and the location is worth it so you can wake up and step right out to the lake. The rooms and bathroom are simple but sufficient, with quirky colors. Nice breakfast at the connected restaurant. Heads up—the parking lot is at street level, and then you go down to the hotel.
Stayed 1 night in Oct 2020

10/10 Excellent

Marialuisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed four days in this fantastic hotel. The service from the staff and owner was outstanding. The view from the balcony was really nice and we enjoyed our evenings there. The original design of the hotel made it an interesting experience. It's far from a standard layout and design, something we found refreshing and fun. We can highly recommend a stay here!
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service
Beautiful hotel amazing staff and lovely food. Situated in perfect spot with stunning views and very short walk into the main square. Loved every second and would highly recommend!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location staff very friendly and helpful although I thought colour scheme in rooms could be brighter, good choice for breakfast always sun loungers by pool no matter what time you go and lovely to sit on balcony overlooking the lake
Stayed 10 nights in Jul 2019

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our New Favorite in Lake Garda
What a wonderful hotel! We’ve been to Lake Garda many times as a family and have stayed in many different hotels in Malcesine, Torbole and Riva, Ambienthotel Primaluna is by far our favorite. Very modern and clean, as well as comfortable, it’s at the best location to walk to historic Malcesine, and many top notch restaurants. Opening the back door and jump in the lake whenever one feels like—it doesn’t get better. This hotel has hands down the best breakfast of any hotel we’ve stayed in Italy. And we’ve been to a lot. My kids also got big comfortable beds as well. They loved it.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. We were provided with a coupon voucher that discounted entry fees to the water park, the lift and castle. Also, ten percent discount to the hotel's restaurant. Access to the beach and walking path was great from the first floor room.
Stayed 4 nights in Jul 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and views
We had a wonderful stay. The staff were so friendly, the restaurant was delicious, amazing views of the lake and the location was perfect (a short 10 minute walk into the town). The room was comfortable and nice enough (but the rest of the hotel was the highlight).
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guards, beat Fresh Water getaway in Italy!
Amazing!!! Staff, acomidations, food and the view. Can’t ask for a better place in the area!
Stayed 3 nights in Jul 2018

10/10 Excellent

Mike, East Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, right on the lake front!
Stayed 3 nights in May 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Customer Centric Garda Hotel
The Primaluna has been based on what the customer would want from a hotel. The sit-down check-in, vouchers for a free drink at the bar later, being shown around the hotel initially for orientation was a great start. The hotel itself based just outside of Maclesine town about 7mins walk, was of modern design and very comfortable. Pool, gym, next to Lake Garda and close to town. The breakfasts were probably one of the best in any hotel I've stayed in. Quality food, an egg station, fresh juices, fruit, cereal, meat, cakes etc. etc. We had dinner one night and if had more time would return - great steak and service. Would certainly return for a longer stay if possible next time. The garden room was a great base looking out over the lake.
Stayed 5 nights in Jul 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in great setting
Quirky & modern hotel with all the facilities you need at the side of the lake. Excellent service from all staff, good food & easy access to the town, what more could you ask for? Our first choice for hotel if we return to Lake Garda.
Stayed 5 nights in Jun 2017

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location. Very close to Palladio piazza. Friendly and helpful staff. The hotel provided us with a free parking pass which is essential in Vicenza. We will definitely stay there again whenever we are in town.

8/10 Good

Jukka

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Paraschiv, Bucharest

Liked: Cleanliness
Primaluna - unique of its kind
Very unusual hotel. Enough comfortable room, but peculiar, with no bathroom door, red or black walls, strange wardrobe and a lot of buttons with unknown functions ! It was far from the center and bus station, but right to the lake, with a nice view. I think is fine in the Summer, right on the beach! We loved the breakfast ,the glass fireplace and the restaurant terrace. The pool also locked fine, but the rain and the cold, don't !

10/10 Excellent

Caitlin, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tough to beat! Perfect stay!
We stayed at this hotel during our honeymoon in Italy- it was wonderful. The hotel seemed to have the best views on the whole lake and it was within a perfect distance lovely walk along the water to the adorable downtown area of Malescine and to the cable line up Mount Baldo. Dinner at the restaurant at the hotel was delicious and it was amazing to sit on the deck with the sunset and the stars over the lake while you dined on dinner or breakfast or at the lovely bar. And, the owners and staff were as sweet as could be. The quirky style of the hotel was so cool as well!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel right next to the lake shores
Excellent food in the restaurant, we got 20% off the first meal and then 10% of the other evening meals. We are both vegetarian and the selections on the menu were excellent - a page and a half of choices. Staff were very friendly and helpful.