The property is closed during November, December, January, February, and March.
In addition to a children's pool and an outdoor pool, Ambienthotel Primaluna provides a spa tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
This family-friendly hotel also offers a rooftop terrace, an arcade/game room, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.
Ambienthotel Primaluna is a smoke-free property.
Ambienthotel Primaluna offers 38 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. This Malcesine hotel provides complimentary wired and wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Self parking (surcharge) , Parking (limited spaces)
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Guests are offered a complimentary buffet breakfast each morning.
Primaluna - This restaurant serves breakfast and dinner.
Onsite venue #2 - This bar serves lunch and light fare. Open daily.
Room service (during limited hours) is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:30 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out time is 10 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Front desk opens daily at 8:00 AM
Front desk closes daily at 11:00 PM
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Online penalty collection
No gap period between guest stays
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.