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JEN Maldives Male by Shangri-La

4.0 star property

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Photo gallery for JEN Maldives Male by Shangri-La

Relax by the ocean-view pool on our rooftop terrace, surrounded by lounge chairs and tables.
Relax in a serene space with a large bed, dark paneling, and a comfortable chair.
Relax in a stylish seating area with a sofa and coffee table, complemented by a shelving unit for storage and display.
Enjoy a meal with a city view at this restaurant, featuring a central bar area and seating for all tastes.
Welcome to JEN by Shangri-La Maldives Male, featuring a striking entrance with a large sign and a beautifully maintained garden area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096
  • Maldives Islamic Centre
    ‪5 min walk‬
  • Chaandhanee Magu
    ‪5 min walk‬
  • Hulhumale Ferry Terminal
    ‪6 min walk‬
  • Male (MLE-Velana Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Ocean View

City view

Deluxe Room, 1 Queen Bed, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

JEN Maldives Male by Shangri-La

4-star Malé hotel walkable to Maldives Islamic Centre
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
JEN Maldives Male by Shangri-La offers 114 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Malé hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Aristo Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 11 years old are not allowed in the spa.
In addition to a full-service spa, JEN Maldives Male by Shangri-La features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to meeting rooms and limo/town car service. Event facilities measuring 1044 square feet (97 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, spa services, and a library. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

JEN Maldives Male by Shangri-La has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Lime - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azur - Overlooking the ocean and pool, this fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Panini - This coffee shop serves breakfast only. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Azur
  • Jen's Kitchen On-the-Go
  • Lime
  • Panini

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (1,044 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 135.52 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 2 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 135.52 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property
Guests under 11 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Jen Maldives Male By Shangri
JEN Maldives Male by Shangri La
JEN Maldives Male by Shangri-La Malé
JEN Maldives Male by Shangri-La Hotel
Hotel Jen Malé Maldives by Shangri La
JEN Maldives Male by Shangri-La Hotel Malé

JEN Maldives Male by Shangri-La Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 156 out of 379 reviews
Rating 8 - Good. 126 out of 379 reviews
Rating 6 - Okay. 58 out of 379 reviews
Rating 4 - Poor. 20 out of 379 reviews
Rating 2 - Terrible. 19 out of 379 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Antonio

Nothing special
Stayed 1 night in Apr 2025

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Apr 2025

4/10 Poor

rolando

Traveled with family and small children
Disliked: Staff & service, amenities
The hotel was quite good the only thing that I didn't think was fair that the reception after 45 min of giving us the room they called me at 12:45 am to charge me $89.32 dollars because one of my daughters was 14 years old we arrived at 11:45 pm we left at 7am only to sleep 5 hours I paid full price room plus the extra they charge for my daughter's $89 without breakfast more than $300 dollars I talked to supervisor name Foaravind which was not great help.
Stayed 1 night in Mar 2025

10/10 Excellent

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reached Male late at night, so it made financial sense and was also a safer option to stay in Male for the night and continued our journey to the island resort in the next Morning. We chose Jen, which turned out to be an excellent choice. The hotel is like 15mins drive from the airport. They offer airport transfer on both directions. Walking out of the arrival hall, we were greeted by the hotel driver/staff, which was seamless. We had the executive room, which was quite spacious. The toilet and showering were in separate rooms. The building and rooms were a bit dated, but very clean. The bed and pillows were clean and comfortable. We had no complaint at all. The morning breakfast buffet was at lvl1. It is not sumptuous, but has decent spread including bread, porridge, some warm and cold dishes. The hotel also has a swimming pool and gym on the roof. After breakfast, the hotel sent us back to the jetty where we found and boarded the island resort speed boat. Overall, it's a pleasant stay and trouble free. IMO, this hotel is a good choice for Male layover.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and friendly reception desk staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

John, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Narin

Stayed 1 night in Feb 2025

10/10 Excellent

Feng

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Juliana

Stayed 1 night in Jan 2025

10/10 Excellent

Ellie

Stayed 1 night in Jan 2025

10/10 Excellent

Siu yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Benise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within Male, walking distance to everything around. The breakfast was awesome, wide array of food items from different parts of the world.
Stayed 8 nights in Dec 2024

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service - repeatedly - by Anie at reception
Stayed 3 nights in Dec 2024

8/10 Good

Tariq

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly cooperative staff in safe quiet neighborhood near the airport. Suitable for business travelers.
Stayed 3 nights in Nov 2024

8/10 Good

sarah

Liked: Staff & service, property conditions & facilities
The room was decent for the price.
Stayed 1 night in Oct 2024

6/10 Okay

Darlene, WORCESTER

Liked: Cleanliness, staff & service
The staff was exceptionally sweet. The room could use an update with the air quality. The aircon ran loudly and nonstop and there was a persistent mold smell.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Jen, Male

Lovely rooftop pool but limited seating/sun loungers. The restaurant was pretty good. Business orientated hotel but good for an overnight transit stay, if you want to experience Male.
Stayed 1 night in Aug 2024

8/10 Good

Joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Suleman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JEN Maldives was a great stay. Transfers were arranged swiftly with our resort. Check in was simple and the location was great. The room was great, very clean. Transfer back to the airport was arranged and was provided on time.
Stayed 1 night in Jun 2024

10/10 Excellent

Leeann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful team. Great location
Stayed 1 night in May 2024

10/10 Excellent

Anne, Saint George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great. Loved the restaurant on roof. The roof top pool was amazing. Breakfast was very large with lots of options. Service was excellent. Rooms were clean and comfortable - very nice. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to everything. All taxis knew where hotel was located. Staff were great.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelos, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Charles V.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Pretty

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Breakfast & facility

Breakfast was pathetic in terms of choice and quality of food. Rooms are already old and not revamped. Tap knob kept falling off and maintainence did not even bother to upkeep it. Beds are already not in usable condition to have a comfortable sleep.
Stayed 8 nights in Mar 2024