*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Property Features
Joy Island is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. After a day at the beach, enjoy amenities at Joy Island like an outdoor pool, a children's pool, and a fitness center.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 2 bars/lounges. Wireless Internet access is complimentary.
Joy Island has designated areas for smoking.
- Barbecue grill(s)
- Picnic area
- Daily
- Hardwood flooring in public areas
- Couples/private dining
- Private picnics
- Children's games
- Number of outdoor pools - 1
- Designer stores on site
- Fitness facilities
- Number of bars/lounges - 2
- Number of beach bars - 2
- Free beach club on site
- 24-hour front desk
- Beach umbrellas
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Free beach cabanas
- Tours/ticket assistance
- Year Built - 2023
- Beach sun loungers
- Dry cleaning/laundry service
- Free WiFi
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Supervised childcare/activities (surcharge)
- Children's pool
- On private beach
- Spa services on site
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- Free buffet breakfast
- Stroller
- Number of restaurants - 3
- Concierge services
- Designated smoking areas
- Charcoal grill
- Laundry facilities
- Beach towels
- Total number of rooms - 151
- Number of floors - 1
- Outdoor furniture
- Smooth flooring in public areas
Family Friendly Amenities
- Family property
- On private beach
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
- Sofa bed
- Free cribs/infant beds
Room Amenities
Joy Island offers 151 air-conditioned accommodations with minibars (stocked with some free items) and safes. These individually decorated and furnished accommodations have separate sitting areas and include single sofa beds and day beds. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Kasanfaru Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Air conditioning
- Coffee/tea maker
- Daily housekeeping
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Ceiling fan
- Room service (24 hours)
- Desk
- Separate sitting area
- Sofa bed
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Premium TV channels
- Wireless internet access
- Bidet
- Slippers
- Cable TV service
- Free WiFi
- Individually furnished
- Individually decorated
- TV size: 55
- TV size measurement: inch
- Sofa bed size single
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Day bed
- Minibar (stocked, some free items)
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Highchair
- Smart TV
- Fan
- Number of beds 2
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Electrical adapters/chargers
- Children's dinnerware
- Children's books
- Restaurant dining guide
- Deck or patio
- Wardrobe or closet
- Toothbrush and toothpaste available
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- Desk chair
- Smooth flooring in room
- Tile flooring in room
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
The Market - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Il Basilico - This beachfront restaurant specializes in pizza and serves lunch and dinner. Reservations are required. Open daily.
Palm Beach Restaurant - This beach fine-dining restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Rainbow Bar - This bar specializes in international cuisine and is located on the beach. Open daily.
Palm Beach Bar - This bar is located on the beach and specializes in international cuisine. Open daily.
24-hour room service is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
- Number of treatment rooms 5
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Prenatal massage
- Thai massage
- Sports massage
- Detoxification wrap
- Massages
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Fishing on site
- Surfing/bodyboarding on site
- Boat on site
- Beach volleyball on site
- Water skiing on site
- Windsurfing nearby
- Windsurfing on site
- Parasailing on site
- Paddleboard on site
- Bodyboard on site
- Playground on site
- Beach yoga on site
- Rowing or canoeing on site
- Sailing on site
- Boat tours on site
- Pedal boat on site
- Surf lessons - onsite
- Scuba diving on site
- Swimming nearby
- Water sports equipment
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (24 December) Gala Dinner per adult: USD 200
- Christmas Eve (24 December) Gala Dinner per child: USD 100 (up to 15 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 300
- New Year's Eve (31 December) Gala Dinner per child: USD 150 (up to 15 years old)
- A tax is imposed by the city: USD 6.00 per person, per night
- Boat transfer per adult: USD 200 (roundtrip)
- Boat transfer per child: USD 100 (roundtrip), from 2 to 15 years old
We have included all charges provided to us by the property.
Optional extras
- Rollaway bed fee: USD 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 1:30 PM
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Security system
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 150 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Joy Island
- Joy Island Hotel
- Joy Island Kasanfaru Island
- Joy Island Hotel Kasanfaru Island
Hotel Reviews
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