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Civitel Creta Beach

4.0 star property

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Photo gallery for Civitel Creta Beach

Seasonal outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas
Room (WaterFront View) | 1 bedroom, premium bedding, free minibar items, desk
Fitness facility
Premium Bungalow, Beach View | 1 bedroom, premium bedding, free minibar items, desk
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • 24/7 front desk

Explore the area

Map
74, Andrea Papandreou str., Ammoudara, Malevizi, Crete Island, 71414
  • Ammoudara Beach
    ‪4 min walk‬
  • Pankritio Stadium
    ‪3 min drive‬
  • General University Hospital of Heraklion
    ‪9 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪20 min drive‬

Room options

View all photos for Premium Superior Bungalow Garden View

Premium Superior Bungalow Garden View | 1 bedroom, premium bedding, free minibar items, desk

Premium Superior Bungalow Garden View

  • 280 sq ft
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Room (WaterFront View)

Room (WaterFront View) | 1 bedroom, premium bedding, free minibar items, desk

Room (WaterFront View)

  • 215 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Family Bungalow, Ground floor or 1st floor

Comfort Family Bungalow, Ground floor or 1st floor | 1 bedroom, premium bedding, free minibar items, desk

Comfort Family Bungalow, Ground floor or 1st floor

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Bungalow, Beach View

Premium Bungalow, Beach View | 1 bedroom, premium bedding, free minibar items, desk

Premium Bungalow, Beach View

  • 269 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Bungalow, Garden View

Premium Bungalow, Garden View | 1 bedroom, premium bedding, free minibar items, desk

Premium Bungalow, Garden View

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, premium bedding, free minibar items, desk

Standard Room, Garden View

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bungalow, Garden View

Bungalow, Garden View | 1 bedroom, premium bedding, free minibar items, desk

Bungalow, Garden View

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Junior Suite Waterfront View, Ground floor

Premium Junior Suite Waterfront View, Ground floor | View from room

Premium Junior Suite Waterfront View, Ground floor

  • 377 sq ft
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, free minibar items, desk

Family Room

  • 334 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About this property

Civitel Creta Beach

4-star Malevizi hotel close to Pankritio Stadium
At Civitel Creta Beach, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy volleyball.
Civitel Creta Beach offers 150 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. Beds feature premium bedding. Digital television is provided. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Malevizi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Some rates at Civitel Creta Beach are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Civitel Creta Beach like a seasonal outdoor pool and a children's pool.

A complimentary breakfast is offered each morning. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers outdoor tennis courts, a garden, and a terrace. Guests can use the health club at a partner property. Complimentary self parking is available on site, along with a car charging station.

Civitel Creta Beach has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:00 AM.
Main Restaurant - This beachfront buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
A la Carte Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Thematic Restaurant - This theme restaurant serves dinner only. Reservations are required. Open daily.
Main Bar - This bar overlooks the ocean. Open daily.
Pool Snack Bar - This bar is located by the pool. Open daily.

All inclusive details

All-inclusive room rates at Civitel Creta Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Miniature golf
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 250 m
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A la Carte Restaurant
  • Main Bar
  • Main Restaurant
  • Pool Snack Bar
  • Thematic Restaurant

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
  • Towels fee: EUR 0 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL097940066
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to November
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Creta Beach Bungalows
Creta Beach Bungalows Malevizi
Creta Beach Hotel
Creta Beach Hotel & Bungalows
Creta Beach Hotel & Bungalows Malevizi
Civitel Creta Beach Hotel
Civitel Creta Beach Hotel
Civitel Creta Beach Malevizi
Civitel Creta Beach Hotel Malevizi

Civitel Creta Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 199 reviews
Rating 8 - Good. 82 out of 199 reviews
Rating 6 - Okay. 13 out of 199 reviews
Rating 4 - Poor. 9 out of 199 reviews
Rating 2 - Terrible. 5 out of 199 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

francois

Stayed 3 nights in Sep 2024

8/10 Good

Viorel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Noe Cuellar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property nice staff. . First night did not have internet to work with, tv had one Chanel, no hot water in the morning. Later they changed my room, too late, because I had to leave.
Stayed 2 nights in Oct 2024

10/10 Excellent

andri, worcester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Great and helpful stuff Great food
Stayed 6 nights in Sep 2024

8/10 Good

Anel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

2/10 Terrible

Sogol

Stayed 2 nights in Aug 2024

10/10 Excellent

Alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The people were very friendly. I would recommend to anyone
Stayed 13 nights in Jun 2024

6/10 Okay

DANIELLE

Traveled with partner
Liked: Staff & service
Nice place for family ….nice view . Old resort and AC doesnt work corectly . Very hot room in july .
Stayed 1 night in Jul 2024

2/10 Terrible

Petros

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

John, indian Mound

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay in Crete you must stay at this resort!!! We were right next to the beach!!! They have plenty of lounge chairs and umbrella’s on the beach. The pool is nice also with lots of lounge chairs and umbrellas. The breakfast buffet is excellent there are so many choices. George at the front desk was amazing. This is a must stay at resort!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took amazing care of us the whole time, they upgraded us to a house right on the water, the food was the best we have had at any of the stays on this trip and we cannot recommend you going here more! Thank you ALL you were so good to us <3 See you next year!
Stayed 4 nights in May 2024

10/10 Excellent

Meg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely break - we haven’t been on holiday in over 4 years.. this was the perfect one back! It was super relaxing, the all inclusive food was always interesting and had a large range to choose from. The staff (especially in the restaurant) where wonderful I believe his name was Sofkolis (apologies if wrong) was a star, he already knew what drinks we wanted as we were arriving. A lovely place for a relaxing break!
Stayed 6 nights in Apr 2024

4/10 Poor

Irene

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew James

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely phenomenal in every way. The gardens are immaculate and well maintained, the pool is great and lots of parasols and sun loungers and the private beach is also great. The staff are incredibly helpful and friendly and the food is absolutely delicious and you have a lovely view of the sea at meal times. I can't recommend this place enough. Suitable for everyone and only a 10 minute taxi from Heraklion airport and you can book the transfer through the hotel. The facilities are amazing; lots of activities throughout the day like aqua zumba, yoga, mini golf, table tennis, volleyball etc etc. So many things to do - I even did a Greek lesson! 10/10 and would stay here every time. It's exactly like it looks in photos, if not better!
Stayed 7 nights in Jul 2023

10/10 Excellent

Zorica

Stayed 4 nights in Jul 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket. Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.
Stayed 6 nights in Jun 2023

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort, not too big, right by the sea. It has a lovely sandy beach, with sun beds and umbrellas. At the time we were there, it was not crowded. The rooms in the bungalow were clean & spacious. It was also fairly quiet. It’s clear the season is new and this was apparent in the gardens which needed attention. This is perhaps my only criticism. There is potential for them to look way better once they’ve been attended to. The staff were attentive and helpful. Special mention to George at reception as well as Eva. They were very helpful to us. The hotel manager (maitre) was also always very helpful to us when we needed it. We travelled for my cousins birthday and we got some complimentary alcohol & sweets in our room. This was very thoughtful and we appreciated it. I managed to get my upgrade to a bungalow as well as late checkout as I’m an Expedia VIP member. An altogether very good stay.
Stayed 7 nights in Apr 2023

10/10 Excellent

Leanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely had the best time here in Crete. The room i stayed in had everything you needed for a comfortable stay, the pool area is beautiful and the hotel is located right on the beach. You are walking distance from shops, restaurants and a supermarket is about a 20 min walk. There was a good selection of food for each meal and the staff are THE FRIENDLIEST people I’ve ever met. So welcoming and so kind.
Stayed 7 nights in Mar 2023

10/10 Excellent

Boris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2022

8/10 Good

Yvette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was low season but still excellent service. Breakfast bar huge availability of freshly laid out food. I expect very crowded in high season but served us very well at end of March. Sea and pool too cold. Excellent base from which to explore the island with hired car. Very good local restaurants. Did not use hotel amenities much but was our choice.
Stayed 7 nights in Mar 2022

8/10 Good

Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and well laid out. There is only one pool but it is quite huge. The massages are currently indoor/outdoor facility which was very relaxing with the breeze blowing through. There were built in racks outside to hang wet towels and clothes. It stated not to drink the water. There was water in the refrigerator but no note to say it is free. We received water at our door on the last day.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is goo, territory is beatuful. Staff is very friendly and helpful. Room's furniture is a little bit outdated
Stayed 7 nights in Jul 2021

6/10 Okay

Verified traveler

Stayed 4 nights in Jul 2021

8/10 Good

RichardHouseago, Braintree, Essex UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Relaxing and close to the beach
Stayed 14 nights in Sep 2020