West Highland Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Highland Hotel

Terrace/patio
Terrace/patio
Classic Triple Room | Hypo-allergenic bedding, individually furnished, desk, free WiFi
Library
Serves lunch and dinner

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Pet friendly
  • Housekeeping

Explore the area

Map
Davies Brae, Mallaig, Scotland, PH41 4QZ
  • Mallaig Heritage Centre
    3 min walk
  • Circular Walk
    10 min walk
  • Camusdarach Beach
    3 min drive

Room options

Cosy Twin

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Luxury Studio

  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Cosy Double

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Suite, 1 King Bed, Sea View

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Single Room

  • 194 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • 258 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Double Room

  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Luxury Studio

  • Sea view
  • Sleeps 2
  • 1 King Bed

Luxury Studio

  • Sea view
  • Sleeps 2
  • 1 King Bed

Classic Triple Room

  • 258 sq ft
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

Superior Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Luxury Studio

  • Sea view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

West Highland Hotel

3-star Mallaig hotel with bar/lounge
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Change of towels is available on request.
West Highland Hotel offers 40 accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks and desk chairs. This Mallaig hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers a library, a terrace, and a garden. Complimentary self parking is available on site.

West Highland Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
West Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 16 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • West Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1901
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Pet fee: GBP 20.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

West Highland Hotel
West Highland Hotel Mallaig
West Highland Mallaig
West Highland Hotel Mallaig, Scotland
West Highland Hotel Hotel
West Highland Hotel Mallaig
West Highland Hotel Hotel Mallaig

West Highland Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 211 out of 540 reviews" "
Rating 8 - Good. 204 out of 540 reviews" "
Rating 6 - Okay. 87 out of 540 reviews" "
Rating 4 - Poor. 26 out of 540 reviews" "
Rating 2 - Terrible. 12 out of 540 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service
No elevator. Not a problem for us but might be difficult for others to manage. No coffee pot in the room. Instant coffee just doesn’t cut it for me
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view. Large room with private patio extremely convenient for bar restaurant and parking.
Stayed 1 night in Aug 2024

10/10 Excellent

John Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful views. Staff was kind and helpful. Facilities were very clean. Would stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities, room comfort
Give it a miss.
Dreadful overpriced food. The mattress was knackered and the room bin had not been emptied from the previous occupant.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had a nice 1- night stay at this hotel. The room was clean, the staff was friendly and the food in the restaurant at dinner was delicious. The hotel itself is a bit dated at first look, but that doesn't bother me as long as the rooms are clean. The only real downside for us was that there was no elevator, but that's manageable. The shower in our room was a bit wonky, as it went hot, cold, hot, cold without turning the nob, but we laughed it off. It was a shower experience. Haha
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub isn’t very private but the room itself is fantastic.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop on our way back from Skye. Beautiful views and comfortable, clean rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely independent family owned hotel with a spectacular view from our room. Mallaig is also an underappreciated village, a quick transit point for many, it is definitely worth spending time there.
Stayed 3 nights in Jul 2024

10/10 Excellent

Colin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely visit
The hotel was brilliant, check in very easy and shown the room and where everything was, very clean and comfy the only thing that caught my eye and nothing could be helped was, my room was out the back and the fire escape badly needed painting as it looked a sight which again nothing can be helped but it just looked out of place in a stunning setting. The restaurant was fantastic, really nice food, and generous portions..
Stayed 2 nights in Jul 2024

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness
The situation is excellent - great views over the sea. The restaurant and terrace share the same outlook. We booked a ‘cosy double’ room, aware it would be small but the sloping ceilings made moving around a challenge without bumping your head. Could these rooms be cheaper with an explanation that the cost reflects the space issues?Both receptionists were exceptionally helpful. Other staff also nice. All were fairly young and, at least in the restaurant, would have benefitted from some direction/ oversight by more experienced staff. The food experience was a bit mixed. Fish a bit overcooked, Caesar salad overwhelmed a bit by lots of fresh tarragon and rosemary, but chicken nicely cooked. Portions were very generous, a bit too much for some things. The chips were great but one bowl is more than enough for two people. We ate less than half of ours and every table was the same, causing so much waste. We waited a long time after finishing our main course without anyone coming back to clear the table or offer dessert menus. When we caught the attention of one of the staff, they promptly brought us the bill, without the chance to order dessert. Wine was a bit do it yourself - if bottle was a screw top, diners were left to open it themselves. If not, it was opened, put back in the cooler without being poured or a taste offered. Everything was clean and comfortable. Great to have bins for recyclables in the room. Overall good, but could be better with some attention to detail.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay in Mallaig
Lovely Overnight stay in the superior king room with private balcony, what a view from the room! Room very large and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautifully decorated bed very comfortable. Breakfast was excellent!! Lots of choice. It would be a good idea to heat the plates then cooked breakfast would stay hot for longer. But everything was very tasty
Stayed 1 night in Jul 2024

10/10 Excellent

Alexandrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to take the ferry, room was beautiful with a nice view, dinner was delicious!
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Perfect Seaside Getaway
We loved our stay in our double room with exceptional views over the water. We could have looked out that window for hours, very peaceful! The staff at the hotel were friendly and helpful and our evening meal very good. We also enjoyed having a drink in the bar area and on the terrace. It was a huge advantage for us that all parts of the hotel were dog friendly and easy parking right outside. The only downside for us was no lift.
Stayed 1 night in Jul 2024

10/10 Excellent

Chiu-Hung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely hotel and very close to the ferry terminal where we took the ferry to the Isle of Skye. We're lucky to get an ocean-view room which was spectacular. You can also walk to stores and restaurants easily. The only issue that I had was the automatic check-in and check-out process. We arrived around 9:30pm, and no one was at the reception. It felt a bit awkward.
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice hotel. The staff was really friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Ella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with helpful staff located in beautiful area overlooking the Atlantic Ocean.
Stayed 2 nights in May 2024

6/10 Okay

Brian

Stayed 2 nights in Jul 2024

10/10 Excellent

Christy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay with our family of five before heading on the ferry to Skye. Our dinner was delicious with a beautiful view. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice !
great location, easy parking, friendly staff and local customers. great dinner and breakfast. Great view also ! Fiona and the hotel, pub and restaurant staff were very helpful and accommodating. Thank you very much for the lovely stay. Recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Hilary

Liked: Staff & service
Stayed 2 nights in Mar 2024