The Horse & Groom Inn

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Horse & Groom Inn

Exterior
Front of property
Room
Restaurant
Breakfast meal

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
The Street, Charlton, Malmesbury, England, SN16 9DL
  • Malmesbury Abbey
    5 min drive
  • Lacock Abbey Country House
    8 min drive
  • Bristol Aero Collectlon
    9 min drive
  • Brize Norton (BZZ-RAF Brize Norton)
    43 min drive

Room options

Snug Room

  • Sleeps 2
  • 1 Double Bed

Signature Plus Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Horse & Groom Inn

3.5-star Malmesbury inn with restaurant
This smoke-free inn features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided.
The Horse & Groom Inn offers 5 accommodations. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
The inn offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Complimentary self parking is available on site.

The Horse & Groom Inn is a smoke-free property.

The Horse & Groom Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of GBP 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Horse Groom Inn Malmesbury
Horse Groom Malmesbury
The Horse Groom Inn
The Horse & Groom Inn Inn
The Horse & Groom Inn Malmesbury
The Horse & Groom Inn Inn Malmesbury

The Horse & Groom Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 109 reviews" "
Rating 8 - Good. 25 out of 109 reviews" "
Rating 6 - Okay. 11 out of 109 reviews" "
Rating 4 - Poor. 3 out of 109 reviews" "
Rating 2 - Terrible. 2 out of 109 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jenny

Looks super from the outside, but not as clean as it could be outside, needs to be swept everyday to get rid of the cigarette butts, no proper shower in our bathroom, no space to put anything in the bedroom, our room had not been cleaned, had to ask for clean towels.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Everything was excellent , staff especially very welcoming helpful and friendly . We would definitely stay here again .
Stayed 2 nights in Jul 2024

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Cotswolds overnight!
We decided very last minute to stay in the Cotswalds overnight. I wanted to experience a staying a traditional inn. The Horse and Groom was perfect! We couldn't have asked for anything better. The guestroom was beautiful, clean and comfortable. We booked just an hour before we arrived, but they were gracious to accommodate us. The Inn is picturesque, the breakfast was amazing even though we were there on Monday when they do t offer their full breakfast menu. The service was the best we have ever received. If we are ever back in the Cotswolds, we will definitely make a point to stay at The Horse and Groom again.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic country pub
Fantastic country pub, room was modern, bed very comfy
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic country pub with comfortable rooms in a great location
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Stayed 1 night in May 2024

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, and Kes went above and beyond even though they were short staffed. The only downside was Expedia taking the deposit from us and not paying The horse and Groom, which is provung difficult to resolve through no fault of our or Kez and her team.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly cosy pub with comfortable rooms and good food
Stayed 1 night in Mar 2024

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A warm welcome and lovely room, staff were excellent,the location was great. Only very slight downside was the awkward shower (but it is an old building!). Would be very happy to stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Tracey

Stayed 1 night in Oct 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was extremely nice in a very quiet environment which suited me well. Very well appointed and well thought out. Excellent food and wine, and friendly staff. Would be nice to be able to have a cooked breakfast during the week. Overall excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the edge of the Cotswolds.
Very enjoyable one night stop over. Very professional service and delightful country inn restaurant. The building is historic and full of character. Kes looked after us very well.
Stayed 1 night in Aug 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Tina

Superb
Fabulous rooms very thoughtfully laid out. Excellent facilities.
Stayed 2 nights in Sep 2022

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Lovely place to stay. Rooms and service excellent.
Stayed 2 nights in Jul 2022

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2022

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pub, friendly staff and excellent food. Loved the little lemon shortbread in our bedroom - lovely touch.
Stayed 1 night in Jul 2022

2/10 Terrible

Daniel, Atlanta

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel had no emergency number or way to contact staff outside of business hours. We were locked out of our room for hours and had no assistance. Additionally, none of the VIP benefits were received, food from the pub below can’t be eaten or delivered to the room, and the check-in is simply the bar. Staff were generally unhelpful.
Stayed 2 nights in Jun 2022

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Horse & Groom is a real gem, I cannot fault it in anyway. A great example of a country inn with excellent service and accomodation.
Stayed 1 night in Jun 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horse and Groom Malmesbury
We had an excellent stay. Staff were fantastic and the food was amazing. The cleanliness was very good,our room was fantastic. We definitely will be returning.
Stayed 2 nights in Jun 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pub/hotel. We shall return.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, lovely room and nice busy atmosphere in the evening. Would stay again.
Stayed 1 night in Nov 2021

8/10 Good

Jolene

Liked: Staff & service
Lovely but unpleasant smell
It was a very smart pub with great staff. Breakfast was amazing. Room was set up very nice on arrival. The problem was the smell of the drains. It was so strong coming from the bath and we felt we couldnt escape it. We had to open the windows even though we wanted to be warm. It was a real shame as it was a nice room.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot
Had a very enjoyable couple nights here. Friendly staff and excellent food - not the biggest portion sizes I've ever seen but plenty for us. Room in loft space was very comfortable but would be difficult to access with any mobility issues. Would certainly recommend.
Stayed 2 nights in Nov 2021