This smoke-free inn features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided.
The Horse & Groom Inn offers 5 accommodations. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
The inn offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Complimentary self parking is available on site.
The Horse & Groom Inn is a smoke-free property.
The Horse & Groom Inn has a restaurant on site.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Snack bar/deli
Family friendly
Snack bar/deli
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Electric kettle
Tea bags/instant coffee
More
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
Access methods
Host will greet you
Pets
Pets allowed for an extra charge of GBP 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: GBP 20 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
This property does not have elevators
Property is also known as
Horse Groom Inn Malmesbury
Horse Groom Malmesbury
The Horse Groom Inn
The Horse & Groom Inn Inn
The Horse & Groom Inn Malmesbury
The Horse & Groom Inn Inn Malmesbury
The Horse & Groom Inn Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 68 out of 109 reviews" "
10 - Excellent
68
Rating 8 - Good. 25 out of 109 reviews" "
8 - Good
25
Rating 6 - Okay. 11 out of 109 reviews" "
6 - Okay
11
Rating 4 - Poor. 3 out of 109 reviews" "
4 - Poor
3
Rating 2 - Terrible. 2 out of 109 reviews" "
2 - Terrible
2
9.0/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Okay
Jenny
Aug 6, 2024
Looks super from the outside, but not as clean as it could be outside, needs to be swept everyday to get rid of the cigarette butts, no proper shower in our bathroom, no space to put anything in the bedroom, our room had not been cleaned, had to ask for clean towels.
We decided very last minute to stay in the Cotswalds overnight. I wanted to experience a staying a traditional inn. The Horse and Groom was perfect! We couldn't have asked for anything better. The guestroom was beautiful, clean and comfortable. We booked just an hour before we arrived, but they were gracious to accommodate us. The Inn is picturesque, the breakfast was amazing even though we were there on Monday when they do t offer their full breakfast menu. The service was the best we have ever received. If we are ever back in the Cotswolds, we will definitely make a point to stay at The Horse and Groom again.
Everything was excellent, and Kes went above and beyond even though they were short staffed. The only downside was Expedia taking the deposit from us and not paying The horse and Groom, which is provung difficult to resolve through no fault of our or Kez and her team.
A warm welcome and lovely room, staff were excellent,the location was great. Only very slight downside was the awkward shower (but it is an old building!). Would be very happy to stay again.
It was extremely nice in a very quiet environment which suited me well. Very well appointed and well thought out.
Excellent food and wine, and friendly staff. Would be nice to be able to have a cooked breakfast during the week.
Overall excellent.
Very enjoyable one night stop over. Very professional service and delightful country inn restaurant. The building is historic and full of character. Kes looked after us very well.
The hotel had no emergency number or way to contact staff outside of business hours. We were locked out of our room for hours and had no assistance. Additionally, none of the VIP benefits were received, food from the pub below can’t be eaten or delivered to the room, and the check-in is simply the bar. Staff were generally unhelpful.
We had an excellent stay. Staff were fantastic and the food was amazing. The cleanliness was very good,our room was fantastic. We definitely will be returning.
Great food, lovely room and nice busy atmosphere in the evening. Would stay again.
Verified traveler
Stayed 1 night in Nov 2021
8/10 Good
Jolene
Nov 15, 2021
Liked: Staff & service
Lovely but unpleasant smell
It was a very smart pub with great staff.
Breakfast was amazing.
Room was set up very nice on arrival.
The problem was the smell of the drains. It was so strong coming from the bath and we felt we couldnt escape it. We had to open the windows even though we wanted to be warm.
It was a real shame as it was a nice room.
Had a very enjoyable couple nights here. Friendly staff and excellent food - not the biggest portion sizes I've ever seen but plenty for us. Room in loft space was very comfortable but would be difficult to access with any mobility issues. Would certainly recommend.