Holiday Inn Express Hotel & Suites Malone, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Malone, an IHG Hotel

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Flat-screen TV
Exterior
Exterior
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
3351 State Route 11, Malone, NY, 12953
  • Franklin County Visitors Bureau
    2 min drive
  • Mo's Pub & Grill
    1 min walk
  • Malone Bus Station
    16 min walk
  • Cornwall, ON (YCC-Cornwall Regional)
    65 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Malone, an IHG Hotel

Malone hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a spa tub, and a business center.
Holiday Inn Express Hotel & Suites Malone, an IHG Hotel offers 81 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Malone, an IHG Hotel provides a spa tub and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A complimentary breakfast is offered. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Guests are offered a complimentary continental breakfast.
Holiday Inn Express Hotel & Suites Malone, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Malone
Holiday Inn Express Malone
Holiday Inn Express Hotel And Suites Malone
Holiday Inn Express Hotel Suites Malone

Holiday Inn Express Hotel & Suites Malone, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 269 out of 420 reviews" "
Rating 8 - Good. 113 out of 420 reviews" "
Rating 6 - Okay. 21 out of 420 reviews" "
Rating 4 - Poor. 9 out of 420 reviews" "
Rating 2 - Terrible. 8 out of 420 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth, Cortland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked is the free breakfast options. Warm foods and many options. We also liked the hot tub. What I did not like is the thread-bare frayed towels in our room's bathroom. The bed sheets were fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff
Stayed 1 night in Aug 2024

8/10 Good

maya, saint-laurent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoyed my stay the hotel is very clean the stuff is amazing especially there is a girl responsible for the breakfast she’s very helpful and active
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was easy and lathe room was clean and comfortable. Lots of dining near by. Kids loved the swimming pool and jacuzzi
Stayed 1 night in Aug 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 2 nights in Aug 2024

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff
Stayed 1 night in Aug 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a place quickly and it was perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Always nice staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

CAROLYN

Traveled with family
Liked: Staff & service, property conditions & facilities
Carpet did have a large stain. I clock in the room
Stayed 1 night in Jul 2024

10/10 Excellent

Rachanee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the cost. Clean and comfortable
Very convenient and comfortable. Wonderful staff. Very courteous and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andrea

Traveled with group
Pool was a little small- work out room was good
Stayed 1 night in May 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff here was extremely helpful there was a woman Working the front desk both when I checked in and I checked out she was blonde and pregnant I asked for her name I totally forgot it but she was so sweet and just absolutely helpful beyond belief I could not have asked for a kinder human being she made my stay extremely comfortable
Stayed 2 nights in Jan 2024

8/10 Good

Betty

Stayed 1 night in May 2024

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and efficient.
Stayed 1 night in Apr 2024

6/10 Okay

Charles

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful hotel with friendly staff!
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Regina, Palmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing!!! Friendly and go above and beyond to assure guests are comfortable. They take pride in what they do!
Stayed 2 nights in Apr 2024