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The Abbey Great Malvern

4.0 star property

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Photo gallery for The Abbey Great Malvern

Property entrance
Hypo-allergenic bedding, in-room safe, individually decorated
View from property
Property grounds
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet friendly
$177
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
Abbey Road, Worcestershire, Malvern, England, WR14 3ET
  • Malvern Theatres
    ‪4 min walk‬
  • Morgan Motor Company
    ‪15 min walk‬
  • Three Counties Showground
    ‪5 min drive‬

Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Double Room, 1 King Bed

7.8 out of 10
Good
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(22 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Abbey Great Malvern

Malvern hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
The Abbey Great Malvern offers 103 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2443 square feet (227 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

The Abbey Great Malvern is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Priory View Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Priory View Lounge Bar - Overlooking the garden, this bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Priory View Lounge Bar
  • Priory View Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,443 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 45.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day
Cribs (infant beds) are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 17.95 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 45.00
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbey Great Malvern Hotel
Abbey Great Hotel
Abbey Great Hotel Malvern
Abbey Great Malvern
Abbey Malvern
The Abbey Great Malvern
The Abbey Great Malvern Hotel
The Abbey Great Malvern Malvern
The Abbey Great Malvern Hotel Malvern

The Abbey Great Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 898 reviews
Rating 8 - Good. 345 out of 898 reviews
Rating 6 - Okay. 92 out of 898 reviews
Rating 4 - Poor. 35 out of 898 reviews
Rating 2 - Terrible. 8 out of 898 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent one night stay, as watching a show at the theatre ,as situated opposite the Malvern theatre. Excellent accommodation and superb breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Gwen

Traveled with group
In the heart of Malvern…quiet…so clean
Stayed 7 nights in May 2025

8/10 Good

Liane

Stayed 1 night in May 2025

10/10 Excellent

Keith

Stayed 2 nights in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much liked the Olde Worlde aspect of the hotel. Room and bed were comfortable. Hotel plumbing could benefit from an upgrade. The shower and bath were difficult to operate and the water was very slow running. However, water into the hand basin was fine. We felt the menu for evening meals wasn't very inspiring. The breakfast buffet was good and we were able to order gluten-free options including bread. Overall a very nice stay and would recommend.
Stayed 3 nights in May 2025

8/10 Good

David, Hertford

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Paolo

Stayed 3 nights in May 2025

10/10 Excellent

Stuart

Stayed 4 nights in May 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice beds, boring breakfast

Lovely building in a great position. The room was clean and decent & the beds were extremely comfortable. We were a bit disappointed by breakfast however. For the room price we hoped for nicer than the bog standard buffet fry up & toast machine.
Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a traditional hotel with a great deal of character
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Business traveler, Traveled with partner
Liked: Amenities
great location , near the centre , clean rooms , great veiws of surrouding areas
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice in the centre of town.

Very well situated hotel in the heart of Malvern. The staff were friendly and helpful and the breakfast was very good. We opted for one of the cheaper rooms and so did not have a view, but the room itself was absolutely fine and was good value. We have found that more and more hotels are charging for parking, so the free parking here was very welcome.
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely few days away

Had a lovely stay, hotel lovely in a lovely setting, staff friendly & helpful, food good
Stayed 3 nights in Apr 2025

8/10 Good

Annabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff and lovely vegan breakfast specially prepared for me each morning
Stayed 4 nights in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were very good. At very short notice and without a booking we were found a table and dining for 5 people in the very busy restaurant so allowing us to have an evening meal and get to a show at the local theatre. Top marks. Having been prompted to reserve a table for breakfast on Sunday morning we turned up at our reservation time only to be told that there were no tables available. What is the point of making a reservation if it cannot be honoured? I took this up with the receptionist when checking out who simply said that some people will turn up for breakfast without making a booking. I’d better not record my response to that explanation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Stayed 1 night in Mar 2025

10/10 Excellent

Prema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location & great customer service
Stayed 2 nights in Mar 2025

8/10 Good

Paul W

Liked: Cleanliness, staff & service, room comfort

Dog disappointed but people happy!

The hotel is well located, with incredible views from our room. The food was good, and the room was clean and well maintained albeit v dated. Disappointed that it wasn’t the greatest dog friendly hotel ever. Dogs not allowed at breakfast, and nothing specific provided (like a bed or bowls etc.) That said, I would stay again for th3 location in Malvern, which is such a beautiful place
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Abbey Hotel at Great Malvern

Really enjoyed our stay, the staff were very helpful and kind. The hotel was beautiful and we will certainly stay there again. It was also well located for all the things we wished to do in Great Malvern.
Stayed 2 nights in Jan 2025