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SureStay Plus Hotel by Best Western Mammoth Lakes

2.0 star property

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Photo gallery for SureStay Plus Hotel by Best Western Mammoth Lakes

Standard Room, 2 Queen Beds, Balcony, Mountain View | Individually furnished, desk, laptop workspace, blackout drapes
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes
Combined shower/tub, rainfall showerhead, free toiletries, hair dryer
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

Map
54 Sierra Blvd, Mammoth Lakes, CA, 93546
  • Village Gondola Station
    ‪13 min walk‬
  • Mammoth Lakes Welcome Center
    ‪20 min walk‬
  • Mammoth Mountain
  • Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

Standard Room, 2 Queen Beds, Balcony, Mountain View | Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Mountain View

  • 270.00 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • 350.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(19 reviews)
  • 270.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(21 reviews)
  • 230.00 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking, Refrigerator & Microwave

  • 230.00 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

SureStay Plus Hotel by Best Western Mammoth Lakes

Hotel in Downtown Mammoth Lakes
Along with concierge services, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a porter/bellhop, and a front-desk safe are onsite.
SureStay Plus Hotel by Best Western Mammoth Lakes offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
SureStay Plus Hotel by Best Western Mammoth Lakes features a vending machine, ski storage, and concierge services. Wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and a front-desk safe. Complimentary covered self parking is available on site.

SureStay Plus Hotel by Best Western Mammoth Lakes is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free covered self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 9:30 AM for a fee

Things to do

  • Ski storage
  • Snow sports gear

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • In the mountains
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 15.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Mammoth Lakes Travelodge
Mammoth Lakes Travelodge Hotel
Travelodge Mammoth Lakes
Travelodge Mammoth Lakes Hotel Mammoth Lakes
Travelodge Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes
Surestay Plus By Mammoth Lakes

SureStay Plus Hotel by Best Western Mammoth Lakes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 152 out of 425 reviews
Rating 8 - Good. 125 out of 425 reviews
Rating 6 - Okay. 69 out of 425 reviews
Rating 4 - Poor. 34 out of 425 reviews
Rating 2 - Terrible. 45 out of 425 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Walls are thin but solid place to stay in mammoth
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location to catch the shuttle bus to the mountain and I loved the underground parking garage. Staff were super nice and helpful and the rooms nice. The shower was awesome. Not to be confused with a nice, upscale hotel, but it was really good for its level.
Stayed 2 nights in Mar 2025

4/10 Poor

Christy

Disliked: Cleanliness, staff & service

No working jacuzzi

I specifically chose this hotel for location which was great and for the price it was very clean the biggest disappointment was the jacuzzi not working this was the second reason I chose this hotel was to enjoy a soak after a long day of skiing and the jacuzzi does not work and has not for over a year according to the manager this is false advertising and should be removed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Thu

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, room with decent size, nice mattress.
Stayed 2 nights in Mar 2025

10/10 Excellent

Evan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Feb 2025

6/10 Okay

Grant

Liked: Cleanliness, staff & service
Solid place to stay. Hot tub out of order. Walls between rooms a little thin. Solid location. Check out the bar next door called Morrison's. Free breakfast REALLY great.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location and newly renovated rooms!
Stayed 2 nights in Feb 2025

8/10 Good

Naz

Stayed 2 nights in Feb 2025

8/10 Good

Ciara

Traveled with partner
Liked: Cleanliness, staff & service
This place is convenient and close to shops and near the village. I just wish they have an elevator for guests that can't really go up and down the stairs.
Stayed 3 nights in Feb 2025

4/10 Poor

Donald

Disliked: Amenities, property conditions & facilities
no hoy tub
Stayed 4 nights in Feb 2025

6/10 Okay

Daron

Stayed 2 nights in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy
Stayed 1 night in Feb 2025

8/10 Good

sasha

Traveled with group
Liked: Staff & service, room comfort

You get what you pay for.

I’ve stayed here before and I knew what I was paying for. A few things stood out this time that made it a little underwhelming. There were random tissues left in the room. As if someone had blew their nose and just left them on a counter that housekeeping missed. Then there was an empty can of an alcoholic beverage that was on the floor behind the bed. Again, it’s the best western, so I wasn’t expecting magic, but at least a clean room upon arrival would’ve been nice. The last complaint was that the jacuzzi wasn’t even filled with water. After a long day of boarding I really do enjoy a nice soak in the jacuzzi. We weren’t notified before or upon arrival that the jacuzzi wasn’t operating. Would have been nice to know beforehand, as that would have altered where I stayed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot check it out
Stayed 1 night in Feb 2025

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location close to the shuttle bus stop.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lladira

Stayed 2 nights in Feb 2025

6/10 Okay

Mitchell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about check-in and the room was fine. Staff were attentive, breakfast was nice. Overall, no issues. One unfortunate issue was the hot tub was not functioning, no statement at time of reservation. Otherwise good for our short stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Evan

Traveled with group
Liked: Cleanliness, staff & service
The rooms have been nicely updated. The overall stay was enjoyable. The one bit of feedback I have is the hot tub was broken, and there is an empty pizza box on top of the cabinet in our room.
Stayed 1 night in Feb 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mammoth ski trip

Went out here for a ski trip and we had another place with friends but ended up being too many people so we got this place and it was very confortable and close by to our lift could’ve fixed the parking lot had way too much ice but it was still nice
Stayed 2 nights in Jan 2025

4/10 Poor

Devin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great except the front desk gentleman who was useless. I have medical conditions which requires my insulin to be refrigerated and my cold pack to be frozen. No freezer in my room so I kindly asked the front desk gentleman to put my ice pack in the freezer as I knew they had one as they serve breakfast. He denied me any option to help get my ice pack in the freezer. This problem only exists at hotels with brain dead employees who work the front desk.
Stayed 1 night in Jan 2025

10/10 Excellent

Adolfo, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very clean

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and efficient. The MOST IMPORTANT problem was safety. The entrance door to the room with the deadbolt DID NOT work. There was a large space in the striker plate. If you pushed the door, there was a 1/2 gap. We informed the front desk and he had no concerns with the problem. He did not even offer to place us into another room.
Stayed 1 night in Jan 2025