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Universal Hotel Perla

4.0 star property

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Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

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Calle Murta, S'Illot, Manacor, Mallorca, E-07687
  • Place, Cala Moreia
    ‪2 min walk‬
  • Place, Playa de Sa Coma
    ‪10 min walk‬
  • Place, Strandpromenade
    ‪10 min walk‬

Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Desk, free WiFi, bed sheets

Standard Double Room, Balcony

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Partial Sea View

Desk, free WiFi, bed sheets

Double Room, Balcony, Partial Sea View

7.2 out of 10
Good
(7 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Partial Sea View (2+1)

Desk, free WiFi, bed sheets

Double Room, Partial Sea View (2+1)

  • 215 sq ft
  • Partial sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View | Desk, free WiFi, bed sheets

Superior Twin Room, Sea View

  • 248 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Universal Hotel Perla

4-star Manacor hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and coffee/tea in a common area.
Universal Hotel Perla offers 178 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Universal Hotel Perla are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This beach hotel also offers an outdoor pool, a terrace, and an arcade/game room.

Universal Hotel Perla is a smoke-free property.

Universal Hotel Perla has a restaurant on site.

All inclusive details

All-inclusive room rates at Universal Hotel Perla are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the beach
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 21 and April 29.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 26.30 per person (roundtrip)
  • In-room safe fee: EUR 16 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Perla de S'Illot
Hotel Perla de S'Illot Manacor
Perla de S'Illot
Perla de S'Illot Manacor
Universal Hotel Perla Manacor
Universal Hotel Perla
Universal Perla Manacor
Universal Perla
Universal Hotel Perla Hotel
Universal Hotel Perla Manacor
Universal Hotel Perla Hotel Manacor

Universal Hotel Perla Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 80 out of 210 reviews
Rating 8 - Good. 87 out of 210 reviews
Rating 6 - Okay. 30 out of 210 reviews
Rating 4 - Poor. 6 out of 210 reviews
Rating 2 - Terrible. 7 out of 210 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, modern, well equipped hotel. The staff are all very nice. We had a little hiccup with the electricity in our room but the efficient engineer came to the rescue and fixed it. The breakfast was good, the team were very attentive, polite and efficient. Couldn’t fault this hotel. It is a gem and would definitely will be back !!
Beachfront hotel. You can have your drinks whilst enjoying this beautiful view.
Stayed 4 nights in Aug 2025

8/10 Good

Ana Marija

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great relaxing family get away.

Perfect location. Hotel was clean and friendly. Card machine on the bar would help. I don’t like putting everything on my room. Few reviews mention cost of sunbeds. The sunbeds are free. Only a cost if you want to reserve them for the next day or even the full week. We will definitely be back.
Stayed 8 nights in Jul 2025

10/10 Excellent

Gordon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of the hotel couldn't be better, right on the beachfront.
Stayed 5 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a superb hotel

Unbelievable value on half board basis. The buffet at breakfast and evening was of high quality with a large range of options. The staff are excellent. Room was side sea view and was good size and well maintained. I cannot fault any aspect of the hotel. It is within a few feet of a beach and good transport links to places of interest
Stayed 5 nights in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel kept to high standard. Quite perfect for relaxing holiday. I would definitely return
Stayed 3 nights in Sep 2024

8/10 Good

Conor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay. Friendly staff, nice location and the breakfasts were excellent.
Stayed 6 nights in Aug 2024

8/10 Good

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and in perfect location. Staff are brilliant and soo helpful. We had breakfast which was good.
Stayed 6 nights in Jul 2024

10/10 Excellent

Kristianna Lekven

Stayed 7 nights in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
No parking was a pain. Chamber maids did not change drinking glasses. Patio covered in sand.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Stayed 7 nights in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, aircon and soundproofing needed

The hotel is in a great location, we chose B & B rather than all inclusive and the breakfasts were good, always plenty of choice. The staff were lovely. The pool is small which could cause a problem in peak season but it was fine while we were there. The two issues we had were; 1. Aircon- outside of peak season there is no aircon in the rooms. The staff said it was because people complained it was too cold and it wasn’t needed. It was 25° during the day, aircon would be nice. 2. Soundproofing, or rather the lack of it. You could hear every sound from the corridor and other rooms, this was especially a problem when you had people getting up at 6 or 7am (a lot of the guests were older and most seemed to be early risers) doors slamming, showers running, etc.
Stayed 5 nights in May 2024

8/10 Good

Ivy

Traveled with partner
Liked: Cleanliness, staff & service
Overall a nice stay, reception staff was very friendly on arrival and made sure we understand all the facilities from the hotel. Breakfast was okay, swimming pool was quite basic so we didn't spend any time there but headed to the beach instead, which was convenient as the hotel is right next to it. However the check out did let down our overall experience as there was only one staff at the reception at the check out peak hours (11am), she had to manage guests inquiries, guests wanting exchange of pool towels, plus the numerous people in the queue waiting to check out ....
Stayed 4 nights in Jul 2023

10/10 Excellent

Allan

Stayed 7 nights in Jun 2023

2/10 Terrible

Faisal, Arlington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy, they had plumbing issues that led to no water and the property is in a very desolate area.
Stayed 5 nights in Jul 2022

8/10 Good

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and the food was great.
Stayed 6 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel right by the beach

It was a very pleasant stay. We got there pretty late and there was some life show, pretty loud but we didn’t hear anything in the room. The room was very comfortable and modern. Hotel is very close to the beach, if we are ever in the area will definitely stay here again.
Stayed 1 night in Oct 2021

6/10 Okay

David

Traveled with partner
No designated smoking area.had to smoke at entrance to hotel
Stayed 7 nights in Sep 2021

10/10 Excellent

Say

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

La estadía en general excelente. Todo muy limpio y el personal muy atento. La ubicación me pareció genial, tiene muchas opciones de restaurantes y además tiene otra playa cercana a la que puedes ir caminando. Muy recomendado!
Stayed 5 nights in Aug 2021

4/10 Poor

Clayton

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff was very rude. Insulted my wife several times. We were very confused by the all inclusive aspect. If you are an English speaker, I would not recommend. Not English speaking friendly.
Stayed 3 nights in Aug 2021

8/10 Good

ali

Stayed 8 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The hotel was nice and clean, very simple interior. Unfortunately, the rooms were a lot smaller than expected and because we needed a baby cot it made the room even smaller and difficult to move around in. Payment is required for the safe, there is no kettle or ironing equipment in the room, however the shower is nice and there is also a decent balcony with a drying rack for wet clothes. Staff were all lovely and friendly. I wouldn’t recommend doing anything more than a half board. I do feel the hotel lacks a bit of atmosphere and music in the reception/ bar area and pool would be beneficial. The pool may be a bit busy during peak season, I don’t think it is big enough for the number of people in the hotel.
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Booked and paid in advance for 2x rooms with side sea view only to find out that one room had no sea view at all. Asked reception to sort out only to be told to wait until day 3 and to pay extra 40 euros to change the room. The receptionist also said that if the room has 5 cm of sea view then the description was correct! On top of that despite me asking a week before the stay to have the 2x rooms together the hotel didn’t arrange it - we were on the same floor but in two different corridors. If this was a small hotel you could understand, but given 7 floors and 118 rooms it just show that they couldn’t care less! Perhaps it was because we didn’t buy the all inclusive option. “Deal” mis-sold for one of the rooms.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Lukasz

Liked: Cleanliness, property conditions & facilities

Confused about the place

Issues with organizing child duvet/pillow, ac didn't worked in our room and after reporting it wasn't fixed. There was no housekeeping service on one of the days that we where staying. No one informed us about children play room on second floor, list is long but the major issue here is that reception staff is not speaking english and that was preventing us in correct communication resolving issues ....
Stayed 8 nights in May 2019