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Four Points by Sheraton Manado

4.0 star property

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Grand Suite, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Spa
  • Parking included
  • Housekeeping

Explore the area

Map
Jalan Piere Tendean Boulevard, Sario, Manado, 95111
  • Manado Town Square
    ‪10 min walk‬
  • Mega Mall
    ‪12 min walk‬
  • Malalayang Beach
    ‪18 min drive‬
  • Manado (MDC-Sam Ratulangi Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Partial Sea View

  • 301 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Sea View

Room, 2 Twin Beds, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed, Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Sea View

Premier Suite, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Premier Suite, 1 King Bed, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Sea View

Grand Suite, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Grand Suite, 1 King Bed, Sea View

  • 721 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed, Sea View

  • 2131 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, City View

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Manado

4-star Manado hotel, connected to a shopping center in Manado City Centre
At Four Points by Sheraton Manado, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. Housekeeping is available on request.
Four Points by Sheraton Manado offers 257 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 43-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and hair dryers.

This Manado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a children's pool, Four Points by Sheraton Manado provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 23982 square feet (2228 square meters) include conference space. This beach hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Four Points by Sheraton Manado has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
The Eatery - This buffet restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Tao Yuan - This restaurant specializes in Chinese cuisine. Open daily.
Wrapped - This café serves light fare only. Open daily.
Scorta - This bar is located by the pool. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; IDR 99,704 for adults and IDR 49,852 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Scorta
  • Tao Yuan
  • The Eatery
  • Wrapped

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 23,982 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 363000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 99704 for adults and IDR 49852 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 363000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Manado Hotel
Four Points Sheraton Manado
Four Points by Sheraton Manado Hotel
Four Points by Sheraton Manado Manado
Four Points by Sheraton Manado Hotel Manado

Four Points by Sheraton Manado Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 149 reviews
Rating 8 - Good. 50 out of 149 reviews
Rating 6 - Okay. 13 out of 149 reviews
Rating 4 - Poor. 9 out of 149 reviews
Rating 2 - Terrible. 3 out of 149 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

PERRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got stuck at the elevator for about 3-5 minutes.. and the elevator does not have the push button call for us to talk to the operator. Other than that everything was great ❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Jari

Stayed 1 night in Oct 2024

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

8/10 Good

Zbigniew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mr c j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of Mando Tua volcano from bar
Stayed 1 night in Sep 2024

6/10 Okay

Bambang

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location next to the mall is great, easy to find foods. the check in process could be more efficient. room is rather small. the maintenance of the property/facility is poor. breakfast with a lot of food variety but the quality and the presentation could be improved. i sat for breakfast this morning, most napkins were not straight, made people suspect if they were clean? no cups on my table. room service quite pricy, yet was not matched by the quality. Staff are hospitable both at ground floor, and lobby area/dining area. I commend the staff especially on ground floors.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great little property. Best in Manado. Can get a little loud on weekends. But, hey, you're in Asia.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yosia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel near the beach. Nice views from the rooms.
Stayed 6 nights in Aug 2024

6/10 Okay

Arswendo

Liked: Staff & service
The location is good, connected to the mall. The staff is courteous. The elevator is not working while we are there. The breakfast food is so-so
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
Everything was perfect.. from warmth of every single staff member, to food to location to the bed .. by far one of our most pleasant snd memorable stays in a hotel ever!
Stayed 4 nights in Jul 2024

8/10 Good

Koenraad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een goed hotel met zeer vriendelijk en behulpzaam personeel. Het is vrij eenvoudig om van hieruit verschillende trips te organiseren voor noord Sulawesie. Ook duiken rond Bunaken is geen probleem. Voor mij een echte aanrader!
Stayed 7 nights in Jul 2024

10/10 Excellent

umbu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

8/10 Good

Jendri

Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Glarine

Stayed 1 night in May 2024

10/10 Excellent

Sean

Stayed 2 nights in Feb 2024

2/10 Terrible

Anggryani

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
to slow and a lot insidde hotel broke sc no good, room service too
Stayed 3 nights in May 2024

2/10 Terrible

Anggryani

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
service to slow, dirty, ac not work
Stayed 3 nights in May 2024

8/10 Good

Christin

Liked: Room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jose Jeffrey, Union

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very professional and accommodating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mathieu

Stayed 2 nights in Dec 2023

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Masuod

Stayed 5 nights in Dec 2023

10/10 Excellent

Meike Yap

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come back stay over there next my vacation🙏🙏🙏
Stayed 7 nights in Oct 2023