6/10 Okay
Claire
May 5, 2025
Resort has a nice location with a large clean infinity pool. However, resort generally not well maintained, albeit generally clean in most areas there were many facilities broken or in disrepair and sun loungers were dirty as were the pool tables. The water feature in the villa garden was full of debris, the back door onto my terrace did not open. There were finger prints all over the fridge. Lots of broken chairs and loungers by the pool. It’s a shame as it has the basis for being a great resort, it just needs better maintenance. I tried calling reception many times the night before my departure to arrange my luggage to be collected, there was no answer, in the morning after finally speaking to reception I waited 10 minutes then gave up and walked (my villa was furthest possible from reception) that said the receptionist was then very helpful arranging a taxi. Also found sign posting around the resort to be lacking, it took me a few attempts to find the door from the pool into the main reception building. I really wish I could have rated it higher, there were just too many down points
Claire
Stayed 2 nights in May 2025
