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Hotel Lagoa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lagoa

Breakfast area
Minibar, soundproofing, free WiFi, bed sheets
Interior
Lobby
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida General Rodrigo Otávio, 4850, Manaus, AM, 69077-000
  • Studio 5 Festival Mall Manaus and Convention Center
    2 min drive
  • Churrasquinho do Sergio
    2 min walk
  • Manaus Bus Terminal 2
    5 min drive
  • Manaus (MAO-Eduardo Gomes Intl.)
    34 min drive

Room options

View all photos for Twin Room

Hair dryer, towels

Twin Room

  • 156 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Minibar, soundproofing, free WiFi, bed sheets

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room

Minibar, soundproofing, free WiFi, bed sheets

Economy Single Room

  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

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The price is $24
per night
$25 total
includes taxes & fees
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About this property

Hotel Lagoa

3-star hotel in Japiim
This hotel features laundry facilities, free newspapers, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff.
Hotel Lagoa offers 11 air-conditioned accommodations with minibars. LED televisions come with cable channels.

Bathrooms include bathtubs or showers. This Manaus hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Lagoa features multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.
Room service is available.

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free secured, uncovered self parking on site

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Sign language-capable staff
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2014

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lagoa Manaus
Hotel Lagoa
Lagoa Manaus
Hotel Lagoa Hotel
Hotel Lagoa Manaus
Hotel Lagoa Hotel Manaus

Hotel Lagoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 37 reviews" "
Rating 8 - Good. 14 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary, Omaha Nebraska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and comfortable
Clean facilities and friendly staff. Close to the super market, next to a little eatery.
Stayed 1 night in Jul 2017

10/10 Excellent

Chelsea, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible owners
This was the best hotel stay I have ever experienced. The hotel itself was VERY nice. Room was big and clean and comfortable. Wifi was good. Bathroom was impeccable. The free breakfast was awesome, lots of fruit, bread with meat and cheese, fresh juice, coffee, cake. But what really set this hotel apart was the customer service. It is run by a couple and their son who only speak Portuguese and Spanish. We only speak English and a tiny bit of broken Spanish. They ensured we had everything we wanted for breakfast, even offered to cook us eggs if we wanted. When we were checking out, we had about 5 hours until our flight. We planned on taking a taxi to the city center, walking around with our luggage, and then taking a taxi to the airport. But taxis only take cash, and we only had credit cards. Although the language barrier made it EXTREMELY inconvenient, they helped us figure out a new plan that included them driving us in their personal car to the city center (we paid less than a taxi would charge using our credit card) and they called to set up an airport pickup bus service for us from a specific hotel in the center. They were EXTRAORDINARILY pleasant people who went so far out of their way to help us out even though we only stayed with them one night and we spoke different languages. They even hugged us goodbye lol If I could give this hotel 10 stars, I would. It was a great experience, and if I ever make it back to Manaus, I can guarantee they will again get my business.

8/10 Good

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício
Experiência boa. Hotel tranquilo
Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveler

Business traveler
ediana
Rápida
Stayed 1 night in Dec 2020

8/10 Good

Magnos

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cancela reserva sem te informar - cuidado!
Estadia??!?!? O Hotel simplesmente disse que a minha reserva havia sido cancelada! Não me disse quem cancelou e nem o motivo. Eu cheguei ao hotel as 2:30 da manhã, e fui surpreendido com o cancelamento. Na tarde daquele dia eu liguei confirmando, mas mesmo assim a reserva foi cancelada sem nenhuma cerimônia. Quando fiz a reserva a diária estava R$ 73,00 no dia estava R$ 103,00 (perguntei para um colega que teve que ingressar na equipe). Eu acho que eles deram a minha vaga (e de outra colega de trabalho) para outras pessoas. Ele nem indicaram outro hotel perto nem nada. Simplesmente apagaram as luzes e fecharam a cortina e nos deixaram lá na rua, 2:30 da madrugada sem ter para onde ir. Felizmente fiz nova busca e encontrei o Hotel Manauense, liguei pra eles e o atendente mandou a localização do hotel pelo telefone, andei mais uns 15 minutos, mas pelo menos conseguimos hospedagem. Quer atenção, vá para o Hotel Manauense, fica perto dele: limpo, silencioso, arejado. No final acredito que foi muuuuuuito melhor assim. Não confiem nesse Hotel Lagoa!
Stayed 2 nights in Oct 2018

10/10 Excellent

Simone

Ótima estadia
Ambiente familiar, muito bem localizado.
Stayed 1 night in Sep 2018

6/10 Okay

CLAUDEMIR

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

João Batista

Liked: Cleanliness
Disliked: Property conditions & facilities
Não recomendaria.
Hotel não correspondeu minhas expectativas induzidas pela internet.

6/10 Okay

Dercy

Disliked: Property conditions & facilities
Hotel com boa limpeza, lençol bom, toalhas boas, café muito bom.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patrons sympas et très serviables
Bon rapport qualité/prix. Le petit déjeuner est compris et diversifié. Les patrons sont très sympas et prêts à rendre service. L'hôtel est loin du centre mais il y a des bus à proximité.

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Show de hotel: bom, simples e barato.
Excelente atendimento. O Ar condicionado do meu quarto (Nr 9) não estava gelando, acredito que necessite de um aparelho maior, pois é um quarto grande para um Ar de 7500/9000 Btus. Os funcionários são bastantes gentis, educados e atenciosos. Limpeza 100%. Café da manhã experacular. Tinha até tapioca feita na hora. Recomendo.

10/10 Excellent

Eraldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os donos e funcionários são muito educados, atenciosos, prestativos e bem informados. O hotel é bem localizado, próximo de super mercados, parada de ônibus, restaurantes e shoppings. O ambiente do hotel é super agradável, o café da manhã é excelente, sem falar do serviço de limpeza que é impecável. Eu e minha esposa gostamos muito e voltaremos com certeza.

10/10 Excellent

Astrogildo s, Itajaí

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples, mas excelente !
Simples mais bem aconchegante, os donos sempre atenciosos e tem um ônibus do hotel que trasporta os clientes , ótimo !

10/10 Excellent

Gustavo, itacoatiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto espaçoso, ar condicionado atende muito bem o calor de Manaus, hospitalidade nota 10 dos donos e dos que trabalham no hotel.

10/10 Excellent

washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ALBENIRA A R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Bom atendimento
O hotel é bem pequeno, apenas 10 quartos, está localizado bem na Avenida, mas o barulho nos quartos não chega a atrapalhar o sono. O atendimento do hotel foi bom, o café da manhã é simples mas bem gostoso, pelo porte do hotel até que superou minhas expectativas. Escolhemos este hotel pela proximidade ao Auditório Canaã que sediou uma Conferência na qual participamos durante o final de semana. Ótimo atendimento do funcionário Alex, e da proprietária dona Regina.

8/10 Good

Bruno Pirrony, Campo Grande MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma experiência diferente
O ambiente é agradável. Os proprietários e os funcionários são pessoas excelentes e muito receptivos. Enfim, recomendo e voltaria a me hospedar no local.

10/10 Excellent

ROLANDO, Boa Vista. RR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo, Me sentí bem atendido.
Excelente acolhida. Bom custo-beneficio.

8/10 Good

Deane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Patricia, Boa Vista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acolhedor
Fui muito bem acolhida no Hotel Lagoa e me senti super confortável.

10/10 Excellent

FRANK OLIVEIRA, Rio branco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente