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Krystal Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Hotel

Front of property
Lobby sitting area
Reception
Standard Single Room | 10 bedrooms, pillowtop beds, minibar, in-room safe
Shower, free toiletries, hair dryer, towels

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Rua Barroso, 54, Centro, Manaus, AM, 69010-050
  • Manaus Courthouse
    6 min walk
  • Lanche São Jorge
    1 min walk
  • Manaus Bus Terminal 1
    19 min walk
  • Manaus (MAO-Eduardo Gomes Intl.)
    17 min drive

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Shower, free toiletries, hair dryer, towels

Standard Twin Room, 2 Twin Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 10 bedrooms, pillowtop beds, minibar, in-room safe

Standard Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 10 bedrooms, pillowtop beds, minibar, in-room safe

Standard Double Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Shower, free toiletries, hair dryer, towels

Standard Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About this property

Krystal Hotel

3-star Manaus hotel, connected to a shopping center in Manaus Centro
A restaurant, self parking, and 24-hour room service are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Krystal Hotel offers 41 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Manaus hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge. Guests can use the health club at a partner property.

Krystal Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast only.
24-hour room service is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 12 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Krystal Hotel Manaus
Krystal Manaus
Krystal Hotel Hotel
Krystal Hotel Manaus
Krystal Hotel Hotel Manaus

Krystal Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 73 reviews" "
Rating 8 - Good. 30 out of 73 reviews" "
Rating 6 - Okay. 24 out of 73 reviews" "
Rating 4 - Poor. 3 out of 73 reviews" "
Rating 2 - Terrible. 4 out of 73 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good. But after sunset a very scary neighborhood.
Stayed 2 nights in Nov 2018

8/10 Good

Adrian C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Johannes, Aruba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and central located Hotel
This hotel is very nice situated 2 minute’s walk from the theater Amazonia. I enjoyed the stay and the breakfast. The reception was always there to help and answer any questions you might have. Internet connection was good. Overall I recommend staying there.

10/10 Excellent

Anthony I, Taipei, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the World Cup
The hotel was nice and in a great location in the Centro. The service was excellent, buffet breakfast was good, and they maintained our room very clean. The price was almost five times the regular price because of the World Cup but this was true for every hotel everywhere. Overall, we were very satisfied with our stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Comfortable and friendly place

6/10 Okay

Tandalatom, USA

Disliked: Room comfort
Adequate hotel
Very tight quarters but acceptable. It was clean but not worthy of more than a two star rating. We were there at the time of the World Cup games so the prices may have reflected that, but it was too costly for the amenities provided. The same hotel in the USA or Europe would have cost US $60-75.

6/10 Okay

J, NY

Disliked: Staff & service, room comfort
Ok for normal price
Stayed here for FIFA World Cup...they jacked up the prices 10x but didn't up the service to match price. The location was great though.

6/10 Okay

BGGirl, USA

Liked: Cleanliness
It does the job
We actually spent two different nights there--the first night the air-conditioner worked very well and the second night the air-conditioner took a while to function. One thing that was good about the second night that we had there was that the Internet signal near the stairwell is very strong and we were able to get Internet in our room. Our first night room was located far from the stairwell and thus could only get Internet if you walked down the hallway. Other than that the location was close to shopping and Amazon theater but got a little sketchy at night.

2/10 Terrible

Alejandro, Caracas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel in an horrible area
They overcharged taking advantage of the world cup . I feel I was robbed. The manager is nasty with no ethics I ould not wait to leave , probably the worst hotel I ever have been. EXPEDIA SHOULD ELIMINATE THIS HOTEL ON ITS RECOMENDATIONS !!!!!!!!!!!!!!

8/10 Good

Rick, Sydney, Oz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Centro
Perfectly nice little hotel in the centre of Manaus, near Opera House (Teatro Amazon) and its square. Very helpful staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean affordable place
The rooms (we booked before and after an amazon jungle tour) were clean, bright and had the right amentities. No one really spoke English or Spanish but we made do and everyone was nice/friendly. Breakfast is good and starts at 630am which was perfect for our 7am pick up. I would recommend it. It is also by the amazon theater and not far from a large street with shops. The street itself isn't great but other than that no complaints.

6/10 Okay

J M Cruz, London, UK

Central location
Very friendly and helpful staff. Inexpensive. Basic facilities and breakfast but adequate for someone who simply needs a place to sleep. Centrally located, close to several historical buildings, but the area is busy, dirty and practically deserted after 8pm. As a business traveller who simply needed a place to stay at the end of the day, I would return to this hotel.

4/10 Poor

Mathias Braschler, Zurich

Disliked: Cleanliness, property conditions & facilities, room comfort
badly maintained hotel
The only good thing about this hotel is the fact that it is close to the Theater Amazonas.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Chris, Central Florida

Liked: Cleanliness
Disliked: Staff & service
An old hotel right in downtown
This is an old hotel on a busy street. The entrance is almost invisible. The lobby is very small but you get a good view of the street and the people traffic. The is a tiny elevator that leads to a typical old Brazilian hotel corridor - the overhead lights come on as you head for your room. My room was small. There was a large amount of old Amazon wood on the frames - the whole room had an antiquated appearance. Nevertheless it was immaculately clean. Airconditioning is via a window unit, and is noisy. A surprise was the upstairs cafeteria where breakfast is served - excellent menu choice (no hot food) in a sunny, modern room. The hotel has a fantastic downtown location a few blocks from the Mercado, the Port and also the Opera. I was there during the pre-Christmas period, and the streets were even more crowded than usual, even until late at night. Hotel amenities are limited - a room safe at extra charge and free web access (no business center or computers available).

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2019

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Aguiar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo, faltou energia, não recomendo a ninguém
Péssimo,hotel de 100 anos atrás, café da manhã horrível, faltou energia devido à má instalação do local, tudo Velho. Qquer bordel de beira de estrada tem melhor estrutura. Não recomendo nem a meu pior inimigo.
Stayed 3 nights in Oct 2019

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel no centro de Manaus com boas instalações
Devido a um concurso que estava sendo realizado em Manaus no mesmo fim de semana da nossa estadia, este era um dos poucos hotéis disponíveis. Mas não há do que se queixar. As instalações são boas, a cama confortável e os funcionários são prestativos e atenciosos. Ainda ganhamos 2 bombons de cupuaçu de cortesia no primeiro dia.
Stayed 4 nights in Oct 2019

6/10 Okay

mee lai fisa

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2019