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Novotel Manaus

4.0 star property

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Photo gallery for Novotel Manaus

Outdoor pool, sun loungers
Front of property
Reception
Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Avenida Mandii 4, Manaus, AM, 69075-140
  • Studio 5 Festival Mall Manaus and Convention Center
    ‪12 min walk‬
  • Hospital Adventista de Manaus
    ‪14 min walk‬
  • Americo Alvarez Theater
    ‪4 min drive‬
  • Manaus (MAO-Eduardo Gomes Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Apartment, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed (1 Double Bed and 1 Sofa Bed)

Superior Room, 1 Double Bed with Sofa bed (1 Double Bed and 1 Sofa Bed) | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed with Sofa bed (1 Double Bed and 1 Sofa Bed)

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

Apartment, Multiple Beds (3 Adults)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Outdoor pool, sun loungers

Holiday Inn Manaus by IHG

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (191)
The price is $78
per night
$88 total
includes taxes & fees
Mar 14 - Mar 15
Holiday Inn Manaus by IHG

About this property

Novotel Manaus

4-star hotel in Industrial District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, outdoor tennis courts, and 24-hour room service. Housekeeping is available on request.
Novotel Manaus offers 166 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness center.
In addition to a children's pool and an outdoor pool, Novotel Manaus provides outdoor tennis courts and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3100 square feet (288 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Novotel Manaus is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
365 - This buffet restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; BRL 63 for adults and BRL 31.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 365

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,100 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 63 for adults and BRL 31.50 for children
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Manaus Novotel
Novotel Hotel Manaus
Novotel Manaus
Novotel Manaus AM, Brazil
Novotel Manaus Hotel
Novotel Manaus Hotel
Novotel Manaus Manaus
Novotel Manaus Hotel Manaus

Novotel Manaus Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 127 out of 300 reviews
Rating 8 - Good. 116 out of 300 reviews
Rating 6 - Okay. 40 out of 300 reviews
Rating 4 - Poor. 9 out of 300 reviews
Rating 2 - Terrible. 8 out of 300 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Justyna

Stayed 1 night in Sep 2024

6/10 Okay

George

Traveled with family and small children
Liked: Amenities
The hotel was ok, the rooms and hallways were very "institutional" but the common areas were quite nice. Ate in the restaurant twice and it took well over an hour to get our food both times so be prepared. Unfortunately, there is not much in the area, and it is not very walkable.
Stayed 3 nights in May 2024

10/10 Excellent

chantal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great rooms are great pool and staff wonderful area around hotel is a little sketchy but is expected in Brasil
Stayed 3 nights in Nov 2023

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Apr 2023

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay.
Nice lobby. The room is a little small. Pillows could have been fluffier and towels could have been softer. Lost electricity and was running off a generator. Had to bath in cold water. Lights went out in time. Thankfully we were already packed. Not close to things to do.
Stayed 1 night in Mar 2023

10/10 Excellent

jose, Chicopee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always friendly, helpful and professional. I always stay here when I visiting my friends and family in Manaus. The breakfast is the best.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary
Julio, Luis and the entire restaurant crew made our stay comfortable and extraordinary. They were very professional and attentive to their task however small. They are good employees that need high commendations. Thank you all for making our stay a great one.
Stayed 2 nights in Nov 2022

8/10 Good

Antonio

Traveled with group
Liked: Cleanliness, staff & service
Like the room and the area Within the hotel. Food was good in the buffet. Did not like the room that had lots of moisture and water leaking under bathroom sink.
Stayed 1 night in Aug 2022

10/10 Excellent

Antonio, Pompano Beach

Stayed 2 nights in Mar 2022

10/10 Excellent

Mrs R P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good hotel, good service , great amenities, very good atmosphere at the weekend with live music. Excellent breakfast and buffet dinner .
Stayed 5 nights in Jan 2022

10/10 Excellent

Rivaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2021

6/10 Okay

Sesharao

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general I had a great stay at this location. Very clean, food was very good. Very reasonable pricing. I would stay agian. Thanks!
Stayed 6 nights in Aug 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2021

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Lili

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel staff friendly, good breakfast buffet, hotel is old and needs remodeling, pools walls were needing to be cleaned to get sun block etc of the sides
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 4 nights in Oct 2019

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and modern, good size swimming pool. Helpful staff and great breakfast! (Made on demand omelet!) Two things to note - room is on the smaller size (for 3), and the location is not that great.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Enjoyable stay in Manaus
The breakfast was excellent. The lobby was modern clean and inviting. The staff was very helpful and welcoming. We also enjoyed the pool which was clean and refreshing. There was plenty of convenient parking onsite as well. The only negative was the upkeep of the bathrooms. Our bathroom door frame had significant water damage and the shower had a significant amount of mildew/mold. Both of which I would not expect to see in a 4 star hotel.
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Apr 2019

6/10 Okay

Debjyoti

Disliked: Cleanliness, property conditions & facilities, room comfort
Strictly Basic !!
In Manaus as a city, it's quite difficult to find good hotels, there aren't many options. Keeping that in mind, this is a strictly OK option. It's absolute basic, no frill hotel for a maximum of 1 or 2 nights. Except breakfast, which was decent, everything else including rooms, wifi, cleanliness, quality of bath fittings, etc barely manages to be at an acceptable level, nothing beyond basic.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property at a reasonable price. Less than ideal location but one has to compromise given the price.
Stayed 1 night in Jan 2019