Plaza Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza Hotel

Billiards
Exterior
Billiards

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • Breakfast included
  • Laundry

Explore the area

Map
Avenida Getúlio Vargas, 215, Centro, Manaus, AM, 69020-010
  • Bernardo Campos Numismatic Museum
    5 min walk
  • Ivete Ibiapina Music House
    5 min walk
  • Church of Sao Sebastiao
    6 min walk
  • Manaus (MAO-Eduardo Gomes Intl.)
    16 min drive

Room options

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Plaza Hotel

3-star hotel in Manaus Centro
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and laundry facilities.
Plaza Hotel offers 80 accommodations with minibars and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers.

This Manaus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

2 meeting rooms are available. This business-friendly hotel also offers an indoor pool, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Plaza Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.
Restaurante Plaza - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Plaza

Things to do

  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Plaza Hotel Manaus
Plaza Manaus
Plaza Hotel Hotel
Plaza Hotel Manaus
Plaza Hotel Hotel Manaus

Plaza Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 4 out of 67 reviews" "
Rating 8 - Good. 12 out of 67 reviews" "
Rating 6 - Okay. 18 out of 67 reviews" "
Rating 4 - Poor. 16 out of 67 reviews" "
Rating 2 - Terrible. 17 out of 67 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

3.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Just give it a miss.
The staff were very hospitable and help ful especialy Marcas who speaks English and a lady on Reception. negative side It is not an Hotel!!! It is a children’s Hostel, they run riot on the corridors. The lifts have a mind of their own, the condition of the building is dilapidated, it is as if there is no maintenance budget. I think l had a good room 803, but the WiFi was very if,y most of the time not working. If l had an idea of what it would be like l would not have come. BUT they were able to accommodate my rather large car at their sister Hotel the Taj Mahal for which l was very greatful. also Hotels .com charged 110R per night but if you pay at the Hostel it is 100 inc car.
Stayed 2 nights in Aug 2019

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ceiling leaks; 1 of 2 elevators do not work; many lights are not working; A/C do not work, electrical plugs hazardous; no warm water.
Stayed 1 night in May 2018

6/10 Okay

Edwin, Miami, Fl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You get what you pay for.
The hotel is centrally located. Unfortunately the condition of the room is not the best. The beds were very hard. The pool had no water. Breakfast was ok. The first night and the following day there was no hot water. On the last day the hot water came back. The air conditioner was nicely cold. The hotel staff was very friendly and helpful. I am sure that with a bit of Tender love and care the hotel would be better. It is not a four star hotel as listed.

4/10 Poor

Nicoleta, Romania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what I expected
The room was in a poor condition, bathroom wasn't too clean, there where even some dry leaves in the shower. Breakfast wasn't satisfying either and we found the breakfast room even worse. I would definitely not go back there.

6/10 Okay

Peter, Boston suburb

Disliked: Property conditions & facilities, room comfort
OK, but...
This hotel was OK for my needs (2 one night stays between trips outside the city of Manaus). For a longer stay I would not have been happy there. The hotel has seen better days and really needs updating. The rooms are dreary but clean and the AC adequate, if noisy. While fine for sleeping the rooms are not places where one would want to hang out for any length of time. Furthermore there are no public spaces in the hotel. People thinking of staying here should plan on being out and about all day. There is a good breakfast and meals are available for lunch and dinner. The front desk and bellboys were helpful (limited English). It appears to be in a decent part of town and I walked to a number of places (eg The Opera House) and felt quite secure. For people in transit (as I was) or for those who know that they will be kept busy by outside activities this hotel is adequate

6/10 Okay

GUILHERME

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Meio decadente
O hotel já foi bom, agora está velho, porém o custo benefício pesou +.
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local horrível
Horroroso tudo muito velho vazando água no chuveiro TV modelo de 20 anos atrás de tubo
Stayed 1 night in Apr 2021

8/10 Good

Helen

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Viagem boa
Lugar espaçoso e agradável 😉
Stayed 1 night in Apr 2021

4/10 Poor

VALMIR MAURILLO

Stayed 1 night in Mar 2021

8/10 Good

Diogo

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2020

8/10 Good

Manoel Heronides

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2020

8/10 Good

Natanael

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

8/10 Good

Valideia

Liked: Staff & service
boa localização
Hotel muito bem localizado. Atendentes gentis. Porém, porém muito antigo e a piscina não é convidativa.
Stayed 2 nights in Jan 2020

6/10 Okay

Jucinaldo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service
Mal servicio. No recomendado
No lo recomiendo. Instalaciones descuidadas. Ascensores el mal servicio. Los desayunos no son nada agradables ni variados. La wifi solamente en el Lobby del Hotel. No lo recomiendo
Stayed 1 night in Dec 2019

2/10 Terrible

Raquel, Boa vista roraima

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desta vez nao gostei de nada, os quartos estavam cheirando a mofo, tive ataque de alergia por conta de tanta sujeira no ar condicionado e pra piorar tive que sair antes do previsto e mesmo assim foi me cobradkas duas diarias. Nunca mais me hospedo nesre hotel. Sem co tar do cage manha, sem variedade.
Stayed 2 nights in Nov 2019

4/10 Poor

Mariana

Stayed 3 nights in Oct 2019

10/10 Excellent

Florêncio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superou as expectativas
Maravilhosa experiência. Encantado
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não condiz em nada com o anunciado
O Hotel não condiz em nada com a anúncio! Prédio antigo, mobília muito velha e estragada, espaço sujo, TV pequena antiga (no anúncio falava que era uma TV de 32 polegadas e canais digitais), banheiro em péssimas condições, ar condicionado sem condições de uso devido a tanta sujeira (acho que nunca removeram o filtro para limpeza. Além do mais, no quatro que me alojaram tinha uma porta de madeira que já havia sido arrombada antes, fiquei em pânico. O Hotel não possui cozinha 24 horas como anunciado e o café da manhã deixa muito a desejar. Sinceramente, não recomendo a ninguém e não me hospedaria novamente.
Stayed 3 nights in Oct 2019

8/10 Good

Joseilton Marques da Silv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff is very very good...always helpful. they really want you to have a good experience at their hotel. the hotel is a bit past its prime and needs a renovation. the location is very good.. close to praca sao sebastao.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
A vantagem é a localização apenas. As instalações deixam a desejar, café da manhã insuficiente.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local não é o mesmo das fotos mostradas no site.
O local não condiz com as fotos no site, ao solicitar um quarto igual ao da foto o atendente falou que as fotos eram antigas e não tinha quartos daquele jeito. O local parece estar abandonado, sem manutenção, mal cheiro, o local do café deixa muito a desejar, falta de higiene com os alimentos, toalha de mesa, cadeiras velhas, café frio; os corredores estavam com mal cheiro, o frigobar não funcionava, o wifi não tinha sinal nos quartos, televisão antiga com sinal ruim. Enfim, não indico.
Stayed 3 nights in Sep 2019

6/10 Okay

Julia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff does not speak any English. The rooms are not good. The breakfast was not good.
Stayed 1 night in Sep 2019