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AC Hotel by Marriott Manchester City Centre

4.0 star property

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Photo gallery for AC Hotel by Marriott Manchester City Centre

View from property
Bar (on property)
Lobby lounge
Pillowtop beds, in-room safe, desk, laptop workspace
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry
$133
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
15 Mason Street, Manchester, England, M4 5FT
  • Place, Manchester Arndale
    ‪9 min walk‬
  • Place, AO Arena
    ‪9 min walk‬
  • Place, Manchester Opera House
    ‪19 min walk‬
  • Airport, Manchester (MAN)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed, Non Smoking

Family Room, 1 Queen Bed with Sofa bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Property amenity

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  • Free WiFi
  • Air conditioning
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4.3 out of 5, Excellent, 1,045 reviews
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About this property

AC Hotel by Marriott Manchester City Centre

4-star hotel in New Cross
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
AC Hotel by Marriott Manchester City Centre offers 172 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1076 square feet (100 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a library, and tour/ticket assistance.

AC Hotel by Marriott Manchester City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
AC Hotel by Marriott Manchester City Centre has a restaurant on site.
AC Lounge - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Daily buffet breakfast available for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Bistro
  • AC Lounge

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Nearby parking fee: GBP 12 per day (16 ft away)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Hotel Marriott Manchester City Centre
AC Hotel Marriott City Centre
AC Marriott Manchester City Centre
AC Marriott City Centre
Ac By Marriott Manchester City
AC Hotel by Marriott Manchester City Centre Hotel
AC Hotel by Marriott Manchester City Centre Manchester
AC Hotel by Marriott Manchester City Centre Hotel Manchester

AC Hotel by Marriott Manchester City Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 944 reviews
Rating 8 - Good. 278 out of 944 reviews
Rating 6 - Okay. 88 out of 944 reviews
Rating 4 - Poor. 45 out of 944 reviews
Rating 2 - Terrible. 46 out of 944 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good Location

Hotel was good, just a few minor inconviniences in the room - Telephone wires bare, end of units broken and glass toilet door was too big for gap that it banged every time you tried to close it
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Stayed 1 night in May 2025

10/10 Excellent

Jagjit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Asghar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 4 nights in May 2025

10/10 Excellent

Mike

Stayed 1 night in May 2025

6/10 Okay

Michael

Stayed 2 nights in Apr 2025

2/10 Terrible

Ahmed

Traveled with partner
Disliked: Amenities
Not sure if it’s because I checked in in the evening but the staff members were not very welcoming. The bed was hard as rock and had to check out on the same night to a different hotel. If it’s a one night stay maybe you can work with it but wasn’t comfortable at all for me
Stayed 6 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

Really nice hotel. A bit loud in the morning as the hotel is on a main road but that's just traffic.
Stayed 1 night in Apr 2025

10/10 Excellent

Hawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

charlie

Traveled with partner
Disliked: Property conditions & facilities
Although the aesthetic of the hotel was nice. It was below standard. Shower was damaged, sink was damage ( objects placed to hide said damage). We booked a room for two but they was only towels and toiletries for one.
Stayed 1 night in Apr 2025

10/10 Excellent

Shafaq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Yuri, London

Traveled with partner
Liked: Amenities
It was very neat and clean before arrival and the staff gave great customer service!
Stayed 1 night in Mar 2025

6/10 Okay

Sion

Stayed 1 night in Mar 2025

6/10 Okay

John R

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

Avoid the front desk!

The front desk experience was less than amazing, especially the gentleman that checked us in was a complete disgrace to your brand. We arrived earlier than expected. Fully understanding that we cannot get checked in. Was hopeful that we would be offered to check our bags and then we would come back later to finalize the room check in. Instead we got met with. It’s too early. Unsure what you were thinking. Unreal and was appalled. We asked a different agent who allowed us to check our bag and took our number so that we could be reached if something opened up. The other agent glared and shrug us off. Beyond upset. Most encounters from that point forward got better. Until he showed back up to work the next day. Met with the same attitude and stand offish ness from said individual. Will not go back.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2025

10/10 Excellent

richard

Stayed 1 night in Mar 2025

8/10 Good

Yulin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is good to stay, however there is no instruction for the parking prior to arrival
Stayed 1 night in Feb 2025

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Josh

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sarah

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very expensive for the quality of the hotel. No heating in room so we were given a portable heater to heat our £200 a night room. Still waiting on our deposit for the room. I've never been charged a deposit for a hotel room before on arrival.
Stayed 1 night in Feb 2025

2/10 Terrible

Lewis

Business traveler
Hit with a must pay a £40 breakage deposit at check in - Don’t worry you will get it back Not great it’s 2025 and not notified about this when making the booking
Stayed 1 night in Feb 2025

6/10 Okay

Ian, Brayford

Business traveler
Liked: Cleanliness
It was ok. Staff not that helpful and friendly and bathroom v small. Not in my mind. Marriott hotel standard
Stayed 1 night in Feb 2025

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025