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Best Western Concord Inn & Suites

2.5 star property

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Photo gallery for Best Western Concord Inn & Suites

Exterior
In-room safe, blackout drapes, iron/ironing board
Lobby
Indoor pool
Lobby

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
97 Hall St, Concord, NH, 03301
  • Capitol Center for the Arts
    ‪2 min drive‬
  • New Hampshire State House
    ‪3 min drive‬
  • St. Paul's School
    ‪8 min drive‬
  • Manchester, NH (MHT-Manchester-Boston Regional)
    ‪30 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

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  • Hot Tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very Good, (1007)
$128 nightly
The price is $128 total
includes taxes & fees
Comfort Inn Concord

About this property

Best Western Concord Inn & Suites

Concord hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a hot tub. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available once per stay.
Best Western Concord Inn & Suites offers 66 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 37-inch LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Concord Inn & Suites provides a hot tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 409 square feet (38 square meters) include conference space. This Concord hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 409 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Concord
Best Western Concord Inn
Concord Best Western
Best Western Concord Hotel Concord
Best Western Concord Inn And Suites
Best Concord & Suites Concord
Best Western Concord Inn & Suites Hotel
Best Western Concord Inn & Suites Concord
Best Western Concord Inn & Suites Hotel Concord

Best Western Concord Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 435 out of 1009 reviews
Rating 8 - Good. 319 out of 1009 reviews
Rating 6 - Okay. 122 out of 1009 reviews
Rating 4 - Poor. 75 out of 1009 reviews
Rating 2 - Terrible. 58 out of 1009 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Disliked: Room comfort

Disappointed

When we arrived we were offered an upgrade to a suit at no extra charge which was nice with it being 3 adults and 1 child. Location was pretty good. Breakfast was good typical hotel breakfast. I only gave it a 3 because the beds were very hard and uncomfortable, the shower curtain was staines at the bottom and had the beginnings of mold from the moisture and the way it was tucked up into the shower. The couch in the suite was very rough material and uncomfortable. It was very obvious that this hotel has a lot of long term room rentals as there was garbage bags outside of the majority of the rooms on the floor we stayed on a long with take out packaging. It was definitely not worth the price paid. I would stay again in a pinch but would not choose as a stay on a planned trip.
Stayed 1 night in Apr 2025

6/10 Okay

Corey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed was very uncomfortable
Stayed 2 nights in Apr 2025

6/10 Okay

Natasha

Traveled with group
It was a decent place.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business in concnord

Ravi did a great job checking me in. nice hotel, convenient location
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Stayed 1 night in Apr 2025

10/10 Excellent

Paula, BUXTON

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the relaxing hot tub and quietness.
Stayed 1 night in Apr 2025

6/10 Okay

Josh

Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Steven, Littleton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place close to downtown and all the activities
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

nancy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Helpful Staff.

I booked a suite so we could stay together and still have privacy. Unfortunately the bathroom and kitchen area were in the private bedroom. Terrible mattresses on beds and pullout. Complicated, almost unusable TV. The most I've ever paid for a terrible night's sleep. That sais, staff were helpful and friendly. The location was good. Full hot breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

Leroy

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Overall good, but BAD BED...

It was a good stay... I just did not get much sleep the two nights there. The bed was super firm and my back was so sore the next morning from it. I slept on the couch the next night.. but not long due to it not being wide enough to fully stretch my legs out... Food was good ..
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

MARC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful hotel service

Grateful we could find a room with a king and sofa bed to sleep 4 when unexpectedly needing to stay the night in Concord NH. Extremely helpful and kind service from Robi who helped us get settled and provided an extra blanket for the kids. Appreciate the help!
Stayed 1 night in Mar 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was easy to find. Staff were very polite and helpful.
Stayed 2 nights in Mar 2025

4/10 Poor

Yun

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check in!
Stayed 1 night in Mar 2025

6/10 Okay

ROBERT

Business traveler
Liked: Cleanliness, staff & service
Staff was great. Limited TV options. Very bad shower. Strange mechanical noises.
Stayed 1 night in Feb 2025

6/10 Okay

Martin P

Traveled with family and small children
Liked: Staff & service
The pool and hot tub were very nice! Close to shopping and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice.
Stayed 1 night in Feb 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Poor customer service
Stayed 1 night in Feb 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, just wish they'd plowed the snow

The hotel was great overall. The room was as expected. They were even able to provide a cot for a 5th person. Front desk staff was very friendly. Pool/hot tub were nice to soak in after skiing. Really my only complaint is about the parking lot. It snowed quote a bit in the evening and by the morning, the driving part of the lot around the hotel still hadn't been plowed. I had to dig out a spot to park in at night and then had to dig out the area behind it to be able to get out in the morning.
Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Stayed 1 night in Feb 2025

8/10 Good

Breanne

Traveled with family
Liked: Cleanliness, staff & service, room comfort

👍

Good 2 night stay Convenient 2 room suite for family.
Stayed 2 nights in Feb 2025