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Crowne Plaza Hotel Manchester City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Hotel Manchester City Centre by IHG

Exterior
Premium Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk
Point of interest
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning

Explore the area

Map
70 Shudehill, Manchester, England, M4 4AF
  • AO Arena
    ‪8 min walk‬
  • Deansgate
    ‪9 min walk‬
  • Canal Street
    ‪11 min walk‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Club Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Minifridge)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Minifridge)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed (Club Floor)

Club Suite, 1 King Bed (Club Floor) | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed (Club Floor)

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Hotel Manchester City Centre by IHG

4-star hotel in Manchester City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Crowne Plaza Hotel Manchester City Centre by IHG offers 228 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 7459 square feet (693 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services.

Crowne Plaza Hotel Manchester City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Glasshouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 22.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Glasshouse

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7,459 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 17 per person
  • Nearby parking fee: GBP 22.50 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre by IHG Hotel
Crowne Plaza Hotel Manchester City Centre an IHG Hotel
Crowne Plaza Hotel Manchester City Centre by IHG Manchester

Crowne Plaza Hotel Manchester City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Inaet

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it great staff.
Stayed 6 nights in Feb 2025

8/10 Good

Glynn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Great stay. Staff were fantastic. So friendly and helpful.👍 Room very clean, plenty of heating, but very dark. Needs much more light though and TV not easy to operate at least for me. Restaurant dinner menu sadly wasn’t the same as what was on the website and what I wanted was unavailable. Didn’t have time to use the fitness centre.,”
Stayed 1 night in Feb 2025

10/10 Excellent

Colin Davis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking expensive but hotel worth every penny
Stayed 2 nights in Feb 2025

4/10 Poor

Martin

Traveled with family
Liked: Cleanliness, amenities
Did not appreciate being made to wait at check in. 3 girls had a challenge in front with a payment issue. Fair enough. But the receptionist kept us all waiting whilst they phoned home and tried to rectify it. I asked if there was any other person in the back and the receptionist was short and refused. Why not make those girls stand aside while they resolved their issue? Why not ask someone from the back to come out and help us? Poor.
Stayed 1 night in Feb 2025

10/10 Excellent

Leanne

Traveled with family
Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for AO Arena

Nice hotel, convenient for the AO Arena. No parking on site, multi storey nearby. Staff helpful and friendly
Stayed 1 night in Feb 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The only real problems was the flush on the toilet and it would not give us the parking discount otherwise great stay 👍
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manchester Arena visit

We parked at recommended car park by the hotel, convenient and enjoyed a lovely stay, warm welcome, comfortable room. Lovely breakfast. Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Nerys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aimee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and Shaz on reception was so kind and helpful!
Stayed 1 night in Jan 2025

8/10 Good

Lauren

Stayed 1 night in Jan 2025

10/10 Excellent

Surinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, good size. Great breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2025

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Honeymoon upgrade to a suite was very kind
Stayed 1 night in Jan 2025

6/10 Okay

Emma

Traveled with group

Disappointing but the Manager was great

I booked a suite for a special stay with my Mum for her birthday. When we arrived around 6pm the room looked like someone was still in it. It has obviously not been cleaned as there were wet towels in the bathroom and the bin was full of takeaway boxes. I complained at reception and they offered us a drink at the bar whilst they sorted it out. Time was going on so we decided to have something to eat in the restaurant. We had a two course dinner which was very nice which we were told was complimentary. The manager was great but it still didn’t compensate for our stay. We’d had a long day after a delayed train and 7 hours travelling so this did hinder our stay in Manchester.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay.

Lovely hotel. Very convenient. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Brooke Savannah

Stayed 1 night in Jan 2025

8/10 Good

Chun Jen

Stayed 1 night in Jan 2025

10/10 Excellent

christopher, buckingham

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024