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Crowne Plaza Hotel Manchester City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Hotel Manchester City Centre by IHG

Exterior
Daily buffet breakfast for a fee
Exterior
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning

Explore the area

Map
70 Shudehill, Manchester, England, M4 4AF
  • AO Arena
    ‪8 min walk‬
  • Deansgate
    ‪9 min walk‬
  • Canal Street
    ‪11 min walk‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Club Floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 1 King Bed (Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Minifridge)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible (Minifridge)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed (Club Floor)

Club Suite, 1 King Bed (Club Floor) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Suite, 1 King Bed (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Hotel Manchester City Centre by IHG

4-star hotel in Manchester City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Crowne Plaza Hotel Manchester City Centre by IHG offers 228 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a 24-hour fitness center, tour/ticket assistance, and concierge services.

Crowne Plaza Hotel Manchester City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Glasshouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Glasshouse

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 17 per person
  • Nearby parking fee: GBP 19.00 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre
Crowne Plaza Hotel Manchester City Centre by IHG Hotel
Crowne Plaza Hotel Manchester City Centre an IHG Hotel
Crowne Plaza Hotel Manchester City Centre by IHG Manchester

Crowne Plaza Hotel Manchester City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Stayed 2 nights in Mar 2025

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Disappointing

I stayed at the Crowne Point with my family of 5 for a Man City game. I specifically picked this hotel (and paid more than other options) because they had adjoining rooms available and put the request in my reservation. Upon arrival, we asked if the rooms were adjoining and the front desk woman coldly said no that they were just next to each other. Both of our rooms had adjoining doors to other rooms one of which seemed to be empty so that was frustrating but I didn’t want to make a huge deal of it. One of our beds had a huge divot in the middle and you’d slide into it no matter what you tried. Like broken springs. The others were mostly firm but comfortable. Room was very clean and modern. About 2 am the room next door had an alarm go off which worried me because I wasn’t sure if it was my teenagers room or the other room next to us but I saw a hotel employee in the hall trying to help the room get the noise to stop. When we checked out, the elevator would stop each time completely full. Being on a higher floor with luggage, stairs weren’t a great option. A little stressful when we had a flight to catch. Not the hotel’s fault but just a heads up to leave early because it took us about 12 minutes to get down. The location is good and walking distance to most sights. Did not pay for breakfast so no review on that. Hotel was very clean and felt safe but overall I wasn’t impressed and would try another option next time in Manchester.
Stayed 1 night in Apr 2025

10/10 Excellent

marie

Stayed 1 night in Mar 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Reception staff very helpful and friendly on arrival. Clean room, bedding spotless. Pillows not comfortable at all-please advise to replace.
Stayed 1 night in Mar 2025

10/10 Excellent

Anmol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Craig

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Best hotel in Manchester?

Excellent quality of hotel - room well equipped and modern. Staff were friendly, helpful and courteous. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

glen

Stayed 1 night in Mar 2025

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Stayed 1 night in Mar 2025

6/10 Okay

adriana, east wareham

Traveled with family
Liked: Cleanliness, staff & service
Hotel staff is super nice, super fast check-in, room was ready, Super clean rooms and great housekeeping. Food is average. Rooms are on the small side. I did not like the area at all. Its chaotic and it feels unsafe to walk at night especially with teenage kids. Tons of homeless, drunk people, vaping and smoking. I would def not stay here again and would not recommend to any families with children.
Stayed 2 nights in Mar 2025

4/10 Poor

Narinder

Disliked: Staff & service
The receptionist at check in was more interested in her AirPods than a check in. Room was freezing, duvet inadequate for the cold weather this time of year. The room was situated by some vents which sounded like hoovering sounds making for a poor nights sleep. The red accents in the room make this place look like a tacky brothel. Positive notes - close proximity to the city centre, parking situated right across the street.
Stayed 1 night in Mar 2025

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was outstanding, the staff incredible and the breakfast gad everything we could want. The location makes it so easy to get around Manchester using buses and trams.
Stayed 3 nights in Mar 2025

10/10 Excellent

MayAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stone’s throw away from the centre from the retail. It’s just a couple minutes walk to the tram lines and the parking. Checking was simple. Callum was very polite and friendly. The room was perfect for 4 and hotel is great location to the co op live and ethiad stadium. Two good size beds very comfortable no sofa beds much better for a group of or family of 4.
Stayed 1 night in Mar 2025

10/10 Excellent

Istvan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!Delicious breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Judith

Stayed 1 night in Mar 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Inaet

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it great staff.
Stayed 6 nights in Feb 2025

8/10 Good

Glynn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Great stay. Staff were fantastic. So friendly and helpful.👍 Room very clean, plenty of heating, but very dark. Needs much more light though and TV not easy to operate at least for me. Restaurant dinner menu sadly wasn’t the same as what was on the website and what I wanted was unavailable. Didn’t have time to use the fitness centre.,”
Stayed 1 night in Feb 2025