DoubleTree by Hilton Manchester - Piccadilly

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Manchester - Piccadilly

Meeting facility
Lunch and dinner served
Exterior
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
One Piccadilly Place, 1 Auburn Street, Manchester, England, M1 3DG
  • Canal Street
    ‪2 min walk‬
  • Piccadilly Gardens
    ‪5 min walk‬
  • Manchester Palace Theatre
    ‪10 min walk‬
  • Manchester (MAN)
    ‪23 min drive‬

Room options

Room, 1 King Bed, Accessible

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Duplex, 1 King Bed (Master Suite)

10.0 out of 10
Exceptional
(1 review)
  • 443 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Multiple Beds

  • 276 sq ft
  • City view
  • Sleeps 3
  • 2 King Beds

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 221 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)
  • 213 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • 221 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 221 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, 1 Double Bed (Connecting Rooms)

  • 221 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 221 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

DoubleTree by Hilton Manchester - Piccadilly

4-star hotel in Manchester City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service.
DoubleTree by Hilton Manchester - Piccadilly offers 285 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 5102 square feet (474 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace.

DoubleTree by Hilton Manchester - Piccadilly is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Store Street Exchange - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Store Street Craft Bar - This bar specializes in local and international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Languages

Bulgarian, Chinese (Cantonese), English, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 24 per night); reservations required; discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Store Street Craft Bar
  • Store Street Exchange

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,102 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2007
  • Reception hall
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per day
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night
  • A damage deposit of GBP 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Nearby parking fee: GBP 24 per night(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Manchester Piccadilly
DoubleTree Hilton Manchester Piccadilly
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Hilton Hotel Manchester Piccadilly
Hilton Manchester Piccadilly
Manchester Piccadilly DoubleTree
Manchester Piccadilly Hilton
Manchester Piccadilly Hilton Hotel
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DoubleTree by Hilton Manchester Piccadilly
DoubleTree by Hilton Hotel Manchester Piccadilly
DoubleTree by Hilton Manchester - Piccadilly Hotel
DoubleTree by Hilton Manchester - Piccadilly Manchester

DoubleTree by Hilton Manchester - Piccadilly Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1006 reviews" "
Rating 8 - Good. 258 out of 1006 reviews" "
Rating 6 - Okay. 70 out of 1006 reviews" "
Rating 4 - Poor. 38 out of 1006 reviews" "
Rating 2 - Terrible. 20 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jannie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room. Great view on 10th floor. Nice complimentary snacks. Very clean. Great buffet breakfast in very stylish and cool surroundings/interior. Helpful, friendly & accomodating staff. Perfect central location. Nice relaxed vibe around the hotel. Only one lift working and very slow. Aside from this, a very enjoyable and comfortable stay. Thank you.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophie

Stayed 1 night in Oct 2024

4/10 Poor

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Broken lifts and not comfy bedd
Everything was good apart from one lift not working so we had to wait a long time to get the lift or tske the stairs. Also the beds and pillows were very soft and not comfortable. All 3 of us had difficulty getting comfortable and so had terrible nights sleep
Stayed 1 night in Oct 2024

4/10 Poor

Tom

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Painful check in and out
Check in and check out was painful, I was charged separately for the room, deposit, city tax, parking etc, they processed about six separate payments when they could have taken one, the whole process took way longer than it needed to. I asked for toothpaste in the middle of the night and they said they were busy and needed me to go down to reception for it, when only moments ago they had no problem taking an order to my room…
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff lovely, great location and great breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, well maintained rooms with Crabtree & Evelyn shampoo/conditioner/body wash in the bathroom. Good breakfast options with plenty of seating space.
Stayed 1 night in Oct 2024

8/10 Good

KIN YUEN

Stayed 1 night in Oct 2024

10/10 Excellent

Sophie

Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Raymond

Stayed 2 nights in Oct 2024

4/10 Poor

Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
First of all advertised roof terrace /bar is now no longer available for hotel guests. Second, lifts were out of order and being on the 6th floor this caused my husband some difficulties as he doesn’t walk very well following a recent injury.. Third, there were guests in the hotel wearing clothes with politically offensive slogans. Not much the hotel can do about what the guests wear but it doesn’t create a nice vibe with people like that around. Hotel was also smelly and poorly ventilated. The shower gels / toiletries are also terrible - horrible smell which drifts through the hotel. Plus points: bed was nice and breakfast was good so I guess the bits that matter were ok but it wasn’t a nice stay.
Stayed 1 night in Oct 2024

4/10 Poor

Donna

Poor handling of issues during our stay.
Unremarkable in the main. However two major niggles. On arrival we checked into our 10th floor room. Queue for lift about 20 deep as only 1 lift in 3 actually working. Lift was slow as it was, so majorly inconvenient as we had a short turnaround before we were meeting friends for dinner. Additionally when we checked into our room, there was clearly an issue with the toilet as the water was constantly running and therefore unable to flush. We were both desperate to get into the bathroom, but couldn’t as unusable. Maintenance were fairly quick to fix which is just as well as we were informed no other room available to move to as hotel full. We missed an Uber due to time is took to get back downstairs due to lift issue. Deeply disappointing as it was a busy Saturday night as it was, and hotel were aware of the lift issues and chose to ignore.
Stayed 1 night in Oct 2024

6/10 Okay

Raymond

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
During the two days of my stay, none out of the three lifts were working. We had an event at the 11th floor in the hotel and sometimes the staff, who was always very friendly, helped us and took us to the service lift but honestly this thing with the elevators was a total pain. Unacceptable for this type of hotel. I understand that one lift can fail, but three our of three demonstrates apathy and lack of reaction to repair something as soon as the problem is detected.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Picadilly Station and lovely staff!
Stayed 1 night in Sep 2024

6/10 Okay

Rizwan

Liked: Cleanliness, property conditions & facilities, room comfort
Ok stay but gave us an occupied room. Embarrassing
Overall the experience was good however a coiple if issues. Firstly, the receptionist who served us put us in a room in which someone was already staying, meaning i walked into a room when two females were chaging, which was beyong embarassung for both parties. When we went to the reception the chap was a bit arrogant and I was disappointed by his attitide. Secondly only one lift was working meaning the wait to get a lift was extremely long. Aside from this all else was fine.
Stayed 1 night in Sep 2024

10/10 Excellent

Roshni

Stayed 1 night in Aug 2024

8/10 Good

Marie

Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 1 night in Sep 2024

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

philip

Stayed 1 night in Sep 2024