Holiday Inn Express Manchester City Centre Arena by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Manchester City Centre Arena by IHG

Exterior
Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Property amenity
Premium Room, 1 Double Bed with Sofa bed, City View (Free Hot Breakfast) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Goadsby St Off Swan St, Manchester, England, M4 5JY
  • AO Arena
    ‪8 min walk‬
  • Canal Street
    ‪11 min walk‬
  • Etihad Stadium
    ‪4 min drive‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

Standard Room

  • 236 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Twin Beds (Extra Floor Space, Free Hot Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed with Sofa bed, City View (Free Hot Breakfast)

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Sofa)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (Wheelchair)

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Manchester City Centre Arena by IHG

3-star hotel in Manchester City Centre
A bar/lounge, a snack bar/deli, and a microwave in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Holiday Inn Express Manchester City Centre Arena by IHG offers 192 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Event facilities measuring 194 square feet (18 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Languages

Arabic, Chinese (Cantonese), Czech, English, French, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 186 miles (GBP 18 per day); reservations required; discounts available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 194 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 18.00 per day (984252 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Manchester City Centre MEN Arena
Holiday Inn Express Manchester City Centre MEN Arena
Holiday Inn Express Manchester City Centre Arena Hotel
Holiday Inn Express Manchester City Centre Arena Hotel
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Holiday Inn Express Manchester City Centre MEN Arena
Express Manchester City Arena
Holiday Inn Express Manchester City Centre Arena
Holiday Inn Express Manchester City Centre Arena by IHG Hotel
Holiday Inn Express Manchester City Centre Arena an IHG Hotel

Holiday Inn Express Manchester City Centre Arena by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1006 reviews
Rating 8 - Good. 318 out of 1006 reviews
Rating 6 - Okay. 122 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anne, Darwen

Liked: Cleanliness, amenities, property conditions & facilities
All ING holiday express I’ve been in are very good
Stayed 1 night in Mar 2025

8/10 Good

Andy

Traveled with family and small children
Liked: Staff & service
Great hotel in a great location. There were areas that needed a bit of work, but you get that with any hotel in the same category. For the money, we had a great stay, right on the doorstep of Manchester.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennylyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at the front desk was so nice friendly and helpful... the room was gorgeous and for the price was amazing. Perfect for the time we were there... would recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and right next to really good area for drinks and food.
Stayed 1 night in Mar 2025

2/10 Terrible

Lucy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We first arrived at the wrong hotel. As just around the corner is a hotel with the same name. Apparently this happens often? The room itself was not necessarily dirty, just felt grim and small, we were put into an accessible room, which isn’t an issue, it just felt clinical The breakfast was included in the price, however, if you’re going to charge everyone breakfast, then at least have enough room to seat everyone. We went down to breakfast (which was just an extension of reception) far too busy, you couldn’t get a seat. Five of us were sat around a two seater table (well two sat, three stood! To eat breakfast) And breakfast if you could actually fight your way to it, was hardly anything available. Both juice machines broken, no cutlery. One guest was stood next to the toilet eating his breakfast, and stirring his coffee with a fork. (As did I) It felt like a hostel for backpacking youths as opposed to a holiday inn.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location!
Stayed 4 nights in Feb 2025

10/10 Excellent

Rupert

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, close to Victoria Station
Stayed 1 night in Mar 2025

6/10 Okay

JAN

Liked: Cleanliness, property conditions & facilities, room comfort

Poor value

Manchester no longer a good value destination. We've stayed her loads of times but it's just getting too expensive for the experience. Breakfast is a shambles, no juice, tea/coffee machines out of order, no cutlery and empty tables left too long with dirty crockery and cutlery. Would think twice before booking again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and great location for our stay
Stayed 1 night in Feb 2025

10/10 Excellent

Ela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and helpful staff, lovely room and shower. Brilliant breakfast. We went for one night stay. Just perfect. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Natasha

Stayed 1 night in Feb 2025

6/10 Okay

Joanna

Stayed 1 night in Feb 2025

10/10 Excellent

Sian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay.

I had a lovely one night stay at the holiday inn express Manchester. The room was a family room, the beds were comfortable with fresh white bedding, television, tea and coffee facilities and a huge shower en suite. The staff were very friendly and helpful and the free breakfast was a great touch. The location is fantastic just a few steps to the northern quarter. I would definitely stay at the hotel again.
Stayed 1 night in Feb 2025

6/10 Okay

Emmanuel

Liked: Cleanliness, room comfort

Mr

Good. Proximity to restaurants, tram lines and Victoria station makes the location optimum for guests.
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Salma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Morag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Stayed 2 nights in Feb 2025

10/10 Excellent

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

It was just ok

Hotel is in a convenient location, quite modern and clean. Staff were overall nice and professional although the breakfast staff were especially friendly and worked really hard. Breakfast was a zoo! So busy, not enough tables and food kept running out. The staff did their best but just couldn't cope with the demand and the small space. Beds were also very, very soft - made for an uncomfortable nights sleep. We were also placed on the first floor, overlooking a builders yard, this meant that we were woken up by lots of noise every morning - bring ear plugs!
Stayed 3 nights in Feb 2025