Motel One Manchester - Royal Exchange

3.5 star property

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Photo gallery for Motel One Manchester - Royal Exchange

Comfort Room (with king- or queensize bed and view) | Egyptian cotton sheets, premium bedding, in-room safe, soundproofing
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11-15 Cross Street, Manchester, England, M2 1WD
  • Deansgate
    ‪4 min walk‬
  • AO Arena
    ‪9 min walk‬
  • Canal Street
    ‪11 min walk‬
  • Manchester (MAN)
    ‪34 min drive‬

Room options

Comfort Room (with king- or queensize bed and view)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Motel One Manchester - Royal Exchange

3.5-star hotel in Manchester City Centre
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Motel One Manchester - Royal Exchange features a front-desk safe and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Motel One Manchester - Royal Exchange is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults, and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1010 reviews
Rating 8 - Good. 252 out of 1010 reviews
Rating 6 - Okay. 69 out of 1010 reviews
Rating 4 - Poor. 28 out of 1010 reviews
Rating 2 - Terrible. 22 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shirley, Linlithgow

Stayed 1 night in Dec 2024

10/10 Excellent

Penelope

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent 1 night stay at the Motel One, Royal Exchange. I was greeted on arrival by Ginevra on front desk who is a credit to the hotel. The hotel is in a very convenient location within easy walking distance of many city centre amenities and the rooms are clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yet another great stay
Stayed on top (7th) floor, room was very hot but very quiet. A short hop across the road for the Royal Exchange Theatre for our night out. Love staying at this Hotel, staff always friendly and very attentive. Breakfast is an amazing continental buffet self-service, but staff always topping up items. It's an extra cost but worth the money.
Stayed 1 night in Dec 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City centre location.. short walk to amenities M&S two minutes away! Coffee house galore nearby! Great 12 noon checkout a bonus after late early morning arrival from Coop Live Arena! Nice cosy quiet room on the first floor. Very comfy Queen bed. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Stayed 2 nights in Dec 2024

10/10 Excellent

Becki

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, defiantly visit again
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Simon

Stayed 1 night in Oct 2024

10/10 Excellent

David, COLWYN BAY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the best area of Manchester. Very clean with comfortable bed. Nice bar area. Lovely staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel in a great central location
Great hotel with very helpful Front of House staff. Clean, warm and massive bed. Fab location. Would stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, clean and cosy. Staff very helpful, will be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 😊
Great location, brilliant staff and very decent price! Room was clean, modern and well thought out, will be staying again!
Stayed 1 night in Dec 2024

8/10 Good

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Grace Marie, Doha

Stayed 2 nights in Nov 2024

4/10 Poor

Andrew

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tired hotel
Nice staff, but just a tired hotel and room, poor quality toiletries, no shampoo/conditioner, weak water pressure in the shower, I found a bug crawling over my bed sheets. Breakfast was ok and nice towels.
Stayed 1 night in Dec 2024

8/10 Good

Ben

Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

8/10 Good

Clo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay in centre Manc
Overall happy with our stay, with competitive pricing given the location. Service was nice and it was good to be able to drop off our bags before checking in. Bedding was comfortable, but nothing to write home about. The bed was big though. As you’d expect, rooms were quite small which is ok but I did expect slightly more space - it was good enough to just sleep in though. The room was clean, except for the surprise toilet brush we found in the toilet upon entry and the clogged up sink.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean like new reception staff extremely accommodating when I wanted a widef bed Location every thing within a 5 minite walk Fimally price especially on a Sunday night
Stayed 1 night in Dec 2024

10/10 Excellent

Adesanya

Great experience
Great experience
Stayed 1 night in Nov 2024

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the Arena
The hotel/room was immaculate, well presented and in a fantastic location for shopping. A couple of little niggles though, the TV has no signal, there was only a little ledge in the bathroom to put toiletries etc on, no dressing table area in the bedroom (just the bedside table) and there was only a bathroom bin to put wet teabags in.
Stayed 1 night in Nov 2024

10/10 Excellent

Emanuel

Very nice
Stayed 2 nights in Nov 2024