Motel One Manchester - Royal Exchange

3.5 star property

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Photo gallery for Motel One Manchester - Royal Exchange

Comfort Room (with king- or queensize bed and view) | Egyptian cotton sheets, premium bedding, in-room safe, soundproofing
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
11-15 Cross Street, Manchester, England, M2 1WD
  • Deansgate
    ‪3 min walk‬
  • Piccadilly Gardens
    ‪5 min walk‬
  • AO Arena
    ‪9 min walk‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

Comfort Room (with king- or queensize bed and view)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 King Bed

8.8 out of 10
Excellent
(94 reviews)
  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Motel One Manchester - Royal Exchange

3.5-star hotel in Manchester City Centre
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Motel One Manchester - Royal Exchange features a front-desk safe and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Motel One Manchester - Royal Exchange is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults, and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1008 reviews
Rating 8 - Good. 262 out of 1008 reviews
Rating 6 - Okay. 76 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Stayed 1 night in Mar 2025

10/10 Excellent

Madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, walking distance to everything, room was petite but very nice, loved the bathroom especially, our window faced another building and a back alley which was a little disappointing to see, but aside from that we have no complaints
Stayed 2 nights in Mar 2025

4/10 Poor

Rachel

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Average hotel, uncomfortable sleep.

Reception was fine and staff friendly, but there was so many people in the bar right next to reception we couldn't hear the receptionist. Rooms were small but fine, though "king bed" felt like a double and was quite uncomfortable. Rooms were so hot we barely slept, the aircon in the room would turn off after 5-10 mins and we couldn't keep getting up to turn it back on every time so had a really horrible nights sleep. Also a little concerned that we left the room in the morning to do some shopping before checkout at 12, we put a sign on the door saying " do not disturb" as we didn't require any cleaning before check out, when we got back the sign was off the door and on the bed but nothing looked disturbed..just odd that someone would come into the room? Location was brilliant which was a plus.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good VFM, great facilities and a nice modern room.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything walking distance plus tram straight to co op live arena.
Stayed 2 nights in Mar 2025

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely clean, just overall good very pleased Thx’s
Stayed 2 nights in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Motel One whilst my husband had surgery at Salford Royal Hospital The staff wrte understanding and helpful and the breakfasts wrre excellent My husband has a check up in 3 months time and we are regular visitors to Manchester We always stay at Motel One and will continue to do so Highly recommended.
Stayed 4 nights in Mar 2025

6/10 Okay

Helen

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location staff brilliant
Stayed 1 night in Mar 2025

10/10 Excellent

orunor

Stayed 1 night in Mar 2025

10/10 Excellent

Noeleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and super central location
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant choice for Manchester stay

Brilliant location and great hotel. Rooms were clean and tidy. Decent facilities and quiet. Would recommend and definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were gorgeous. It was perfectly situated from Victoria station. And perfect for the Arndale Shopping centre,the Corn Exchange for food, and the Arena. Will definitely use again. Bar was beautiful too and bar prices werent overly bad for a city centre hotel. Loved the decor. Have downloaded the Motel One app to book others. Very impressed.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Amrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

TAI YING

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025