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Motel One Manchester - Royal Exchange

3.5 star property

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Photo gallery for Motel One Manchester - Royal Exchange

Comfort Room (with king- or queensize bed and view) | Egyptian cotton sheets, premium bedding, in-room safe, soundproofing
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

Map
11-15 Cross Street, Manchester, England, M2 1WD
  • Manchester Arndale
    ‪3 min walk‬
  • Deansgate
    ‪4 min walk‬
  • National Football Museum
    ‪5 min walk‬
  • Manchester (MAN)
    ‪34 min drive‬

Room options

View all photos for Comfort Room (with king- or queensize bed and view)

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Comfort Room (with king- or queensize bed and view)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Comfort Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, soundproofing

Comfort Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property entrance

Motel One Manchester St. Peter's Square

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.7 out of 5, Exceptional, (1398)
The price is $167
per night
$202 total
includes taxes & fees
Mar 8 - Mar 9
Motel One Manchester St. Peter's Square

About this property

Motel One Manchester - Royal Exchange

3.5-star hotel in Manchester City Centre
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Motel One Manchester - Royal Exchange features a front-desk safe and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Motel One Manchester - Royal Exchange is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults, and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a really good location right in the centre. Reception area and staff were really nice. Room was a bit small and view was of an office but ultimately matches the affordable price
Stayed 1 night in Nov 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff
Stayed 1 night in Nov 2024

10/10 Excellent

Esra

Stayed 1 night in Nov 2024

8/10 Good

Nivethika

Traveled with partner
Liked: Cleanliness, staff & service
Lovely hotel, in city centre, highly recommend
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Ques at check in at 3pm, came back 15mins later and still queuing Good service and a good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 7th floor nice and quiet. Only complaint—- drain smell in the bathroom through most of our stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean-Michel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, helpful staff, nice bar, excellent location!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value central hotel
Bed mattress not firm enough for back support Otherwise great value and very clean & comfortable Staff friendly & helpful
Stayed 1 night in Nov 2024

10/10 Excellent

James G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Really comfortable room. Great breakfast. Lots of variety. Breakfast staff - Abigail and her colleague (didn’t catch her name) were really helpful and friendly. Very cheery and lovely meet and greet in the morning😊. Great staff. One of the receptionists also came outside with us to give us directions - again really helpful. Will definitely stay again when in Manchester.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Great location but the decor lets it down
Our stay began with a frustratingly long check-in queue that stretched all the way to the bar. The hotel has a strict policy of not allowing early check-ins, even by a minute, which only added to the delay and inconvenience. Most hotels we’ve been in check if the room is ready and allow you to go straight up. But, not here. Had another frustrating experience the following morning when one of the cleaners tried to enter the room at 10am, when I had just emerged from the shower. Thankfully we had locked the door but if not, it would’ve been awkward and embarrassing. The room itself was disappointing. It was very small, with outdated, pebble-dash walls and dark, worn carpets that could really use an upgrade. In all fairness, the space is well utilised but the decor really lets it down. The TV only offered a few working channels, and the kettle took forever to boil. Walls are also thin so heard a lot of noise throughout the night, including people enjoying each other, loudly. On a positive note, the bathroom was good, plenty of towels and mirrors (plus a full length mirror in the room), and the bed was spacious and comfortable. The best feature of this hotel is definitely its location. It’s about a 10-minute walk from Manchester Victoria and just a short stroll to the Arndale shopping center. With some room improvements, this could be a decent hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Anne Paula

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Antonia

Stayed 1 night in Nov 2024

10/10 Excellent

Georgi

Stayed 2 nights in Oct 2024

8/10 Good

claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2024

8/10 Good

Anna

Business traveler
Liked: Staff & service, property conditions & facilities
The cushions on the bed had stains on which wasn’t very nice to walk into. Would also be nice if glasses were provided in the room
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Noisy doors and floors, not helped by the people in the next room being up and down all night.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel
Good central location for Arndale centre and concert
Stayed 1 night in Nov 2024

10/10 Excellent

Jo

Traveled with partner
Liked: Staff & service, property conditions & facilities
Perfect stay for a shopping weekend, close to all amenities. Staff were on hand at 5am when I went to get water to drink. Modern facilities. Overall a great experience and the beds were amazingley comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Lourdes, New Braunfels

Business traveler
Liked: Property conditions & facilities
The hotel location was perfect. Have a nice bar area with tables to grab a drink. However, bartenders are not friendly. First night in the hotel I want to grab a drink, the make bartender didn't acknowledged me and went to help another guest. Then, female bartender seemed very sick with a cold so she wasn't happy to be there obviously. Not once they smiled ir greeted me.
Stayed 7 nights in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

2/10 Terrible

Renee

Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely stay
Stayed 1 night in Jul 2024