Motel One Manchester - Royal Exchange

3.5 star property

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Photo gallery for Motel One Manchester - Royal Exchange

Enjoy a view of historic buildings from the comfort of this room, featuring a bed, leather armchair, and convenient table.
Relax in a stylish space with a unique seating arrangement, featuring a blue egg-shaped chair and a black wing-shaped chair, set against a textured rug.
Relax with a drink at the hotel's bar, featuring comfortable seating and a barista station.
Relax in style with a comfortable leather sofa and armchair, perfect for unwinding in our modern lobby.
Relax in our stylish lobby, featuring a comfortable seating area and a digital city view.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
11-15 Cross Street, Manchester, England, M2 1WD
  • Deansgate
    ‪3 min walk‬
  • Piccadilly Gardens
    ‪5 min walk‬
  • AO Arena
    ‪9 min walk‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

Comfort Room (with king- or queensize bed and view)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 King Bed

8.6 out of 10
Excellent
(102 reviews)
  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Motel One Manchester - Royal Exchange

3.5-star hotel in Manchester City Centre
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Motel One Manchester - Royal Exchange features a front-desk safe and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Motel One Manchester - Royal Exchange is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults, and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1007 reviews
Rating 8 - Good. 261 out of 1007 reviews
Rating 6 - Okay. 78 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 1 night in Apr 2025

8/10 Good

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was pretty small, not much floor space; and had a view of an alley way which didn't help. Bathroom ok, but again small. Bed was comfy and was all clean. For the price paid, couldn't complain much. Location was good.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, staff were excellent. Will definitely stay again
Stayed 3 nights in Apr 2025

6/10 Okay

G

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Forgets breakfast

Reception very welcoming Delayed at breakfast (which happens often) as hotel continuously forgets to add room number for prepaid breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

From the moment we walked in, staff were friendly. Room was ready and very comfortable and quiet.
Stayed 1 night in Apr 2025

8/10 Good

Gianluca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel for a fantastic price!

This hotel chain is fantastic. It’s priced the same as a premier inn or travelodge but the experience is that of 5 star hotel. As long as the prices stay like this, I will always pick a motel one hotel over any other hotel.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sigmundur, Hafnarfjordur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Manchester. The rooms were snug, but provided everything you need. The bed was lovely, great bathroom and shower. All the plugs your might need, nice large TV and strong wifi. A bit of a problem with the safe that didn't get fixed despite being reported to reception, but wasn't an issue, so no harm done. Would definitely stay again for the friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Liam

Stayed 1 night in Mar 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They used to have German TV in the rooms but that seems to have gone now. It’s a pity, it made Motel One special.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refreshingly doesn't have corporate feel like other major chains. A very diverse staff gives it a welcoming vibe and all are very helpful and personable. On checking-in, one staff member was manning the bar AND the reception, apparently due to a staff shortage resulting in queue of people waiting patiently to check-in at 2300. This says more about the labour market than it does the hotel, however. On the whole it was great value, and you always get a VAT Receipt even if booking through Expedia. Continental breakfast won't be to all tastes but everything you need for a decent healthy breakfast. Room was great. Only bother for me was some air freshener that always give provoke allergic reactions, in only a small part of the building and not in my room though. Everything's walkable from here and ideally placed for restaurant choice. If you need to park nearby there are no reasonably priced options, city centre becoming increasingly pedestrianised. having lived in City centre for years, this hotel is in one of the safer night time locations, important for foreign travellers.
Stayed 5 nights in Mar 2025

8/10 Good

Stephen

Stayed 2 nights in Mar 2025

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovely stay however room was overwhelmingly warm and we couldn’t open the windows or turn any AC on.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Value for money

Fatima at reception when checking in was excellent. Hotel room on the small side and noisy from outside traffic etc. however, still decent value for money.
Stayed 1 night in Mar 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very comfortable and convenient
Stayed 3 nights in Mar 2025

8/10 Good

Iestyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient to all sights and shops
Stayed 1 night in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, room comfort

Great Stay

Great service from reception staff, hotel was clean and tidy, beds were comfy and great value for money.
Stayed 1 night in Mar 2025

8/10 Good

Valerie

Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Stayed 1 night in Mar 2025