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Novotel Manchester Centre

4.0 star property

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Photo gallery for Novotel Manchester Centre

Standard Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace
Meeting facility
Exterior
Sports facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service

Explore the area

Map
21 Dickinson Street, Manchester, England, M1 4LX
  • Canal Street
    ‪4 min walk‬
  • Piccadilly Gardens
    ‪8 min walk‬
  • Deansgate
    ‪10 min walk‬
  • Manchester (MAN)
    ‪22 min drive‬

Room options

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel Manchester Centre

4-star hotel in Manchester City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Housekeeping is available on request.
Novotel Manchester Centre offers 164 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Manchester hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Novotel Manchester Centre features a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 2497 square feet (232 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and concierge services.

Novotel Manchester Centre is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Breakfast Room - This restaurant specializes in international cuisine and serves breakfast and lunch.
EXchange bar & lounge - This brasserie specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Breakfast Room
  • eXchange bar & lounge

Things to do

  • Foosball table
  • Games
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (2,497 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Manchester Centre
Novotel Manchester Centre
Accor Manchester Centre
Manchester Novotel
Novotel Manchester Centre Hotel Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Centre Manchester
Novotel Manchester Centre Hotel Manchester

Novotel Manchester Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel but not very clean in the rooms
Stayed 1 night in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the job
Fine option in Manchester City centre. Main comment is that it’s a little tired now but clean, comfortable and reasonable pricing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rhodri James, Lynbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged city tax again
Overall ok, charge city tax even though the invoice from hotels.com says its been paid the hotel wouldnt have it.
Stayed 1 night in Dec 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Matthias

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Rich

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great staff Staff always happy to help and accommodate We had an issue with the air con in our room which they remediated well
Stayed 1 night in Dec 2024

10/10 Excellent

Leigh

Traveled with family
Liked: Amenities
Close to everything in the city. Great experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Torrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr T
It would be better if parking discounts are available
Stayed 1 night in Dec 2024

6/10 Okay

Qaisar

Business traveler
Liked: Cleanliness, staff & service
Car park charged £35. Website not clear on the charges so this added to the overall cost. Not happy.
Stayed 1 night in Dec 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

4/10 Poor

Matthew

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jamie

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alistair

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family night away.
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms. Good location. Waited a long time to check in, only 1 receptionist No bottles ofwater in room
Stayed 1 night in Dec 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in a really nice hotel
Lovely stay in a really nice hotel. Good location, pleasant staff and great room. Breakfast was great too
Stayed 1 night in Dec 2024

8/10 Good

Emma

Room was fine. Steam room had no steam and sauna wasn’t very hot.
Stayed 1 night in Dec 2024

10/10 Excellent

Yosef, Jerusalem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great renovated hotel, excellent shower , very close to city Centre.
Stayed 1 night in Dec 2024

10/10 Excellent

Chee Kiat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, walkable and food options. Very crowded over the wkend. Near chinatown.
Stayed 1 night in Nov 2024

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Xmas stay
The room was large and comfortable. The only negative was that the mattress was too firm which led to an uncomfortable sleep. The location of the hotel is good and near to the centre.
Stayed 1 night in Nov 2024

2/10 Terrible

janine

Traveled with partner
Disliked: Staff & service
Arrived with a concierge mumbling something about he needs to take our bags. Being half deaf I couldn’t hear him. He wrapped some tags around our bags and was walking away with them when I had no idea what was happening. I asked him and found out he was storing them as the room wasn’t ready, I had to ask him to slow down as I neeeded something out of my bag first. All happened so quickly I was gobsmacked and so put out. When our room was ready I then went to ask reception for my bags back and saw a man in Novotel uniform and asked him as I could see the reception staff were busy. The coloured lady not only told the member of staff off but myself. I’m sorry but I do not take kindly to being spoken to like that. I’ve been staying at that hotel in Manchester for over 20yrs on and off every time I visit the theatre and never in all of those years have I had that kind of treatment off of any of the staff. They have always been extremely polite. I’ve never, ever had to put a bad review in about the hotel either but I feel it’s important I do on this occasion as no one should be treated like a second class citizen especially in their own country. Very, very disappointed with the check in procedure, the whole experience has really put me off ever staying there again as the service has become like a Travelodge, had I wanted that service I would have booked into the travelodge over the road. I do not expect to pay a premium rate fee for a room to get spoken to the way I did. Retrain
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Rooms had everything you needed including hair dryer and an iron were clean and comfortable. Room temperature was a little hot overnight but otherwise everything was perfect. Staff were friendly and helpful.
Stayed 1 night in Nov 2024