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The Alan

4.0 star property

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Photo gallery for The Alan

Lobby lounge
Signature Deluxe | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Restaurant
Designer toiletries, hair dryer, towels, soap

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
18 Princess Street, Manchester, England, M1 4LG
  • Canal Street
    ‪4 min walk‬
  • Piccadilly Gardens
    ‪6 min walk‬
  • AO Arena
    ‪16 min walk‬
  • Manchester (MAN)
    ‪23 min drive‬

Room options

View all photos for Classic

Classic | Premium bedding, in-room safe, desk, laptop workspace

Classic

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Deluxe

Signature Deluxe | Premium bedding, in-room safe, desk, laptop workspace

Signature Deluxe

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature

Signature | Premium bedding, in-room safe, desk, laptop workspace

Signature

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Double

Classic Double Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Double

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, desk, laptop workspace

Signature Suite

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Townhouse Hotel Manchester

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1006)
$100 nightly
The price is $100 total
includes taxes & fees
Townhouse Hotel Manchester

About this property

The Alan

4-star hotel in Manchester City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
The Alan offers 137 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 3 meeting rooms and coworking spaces. This eco-certified hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. A total renovation of this property was completed in January 2021.

The Alan is a smoke-free property.

A complimentary manager's reception is offered each day.
Drink at The Alan - Onsite lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Czech, English, Greek, Italian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1877
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - January 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 17.00 for adults and GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1009 reviews
Rating 8 - Good. 256 out of 1009 reviews
Rating 6 - Okay. 120 out of 1009 reviews
Rating 4 - Poor. 47 out of 1009 reviews
Rating 2 - Terrible. 26 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 1 night in Feb 2025

6/10 Okay

penelope

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting stay

Enjoyed our stay. Room was clean and bed very comfortable. Noise of water running through pipes overhead was off putting but didn't affect sleep.
Stayed 1 night in Feb 2025

6/10 Okay

LIZA

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be staying again it’s such a cool hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, the style is modern and clean. Will for sure stay again. Plus the breakfast to totally worth it!!
Stayed 1 night in Jan 2025

10/10 Excellent

GRAEME

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fabulous!
Stayed 1 night in Jan 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel and location, upgrade too! Very happy, check in a wee bit longer because booked through an agent
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Lucy

Liked: Property conditions & facilities
Friendly staff and a lovely breakfast. However, a temperamental shower, lack of response to pre-visit messages and room not adequately serviced let the hotel down
Stayed 2 nights in Jan 2025

8/10 Good

Grace

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Charles, Meerbusch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little taste of tranquility in the heart of manc

The customer service was excellent. The hotel itself is lovely. The room was really beautiful and comfortable the only small issue we had was temperature control (the thermostat was a bit fiddly) and the water coming through the pipes from other rooms could be noisy at times but aside from that which wasn’t a major thing was fantastic. Breakfast was really good. The lifts however were not the best. One was out of order and the other was small so there were queues building up and they took a long time to arrive. Overall I would recommend this hotel as the suites are very luxurious. Comfy bed A+
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel good location will go yesterday
Stayed 2 nights in Jan 2025

8/10 Good

Avinash

Stayed 2 nights in Jan 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Charlotte

Liked: Staff & service, room comfort

Gorgeous communal spaces but shabby hotel room

The stay was good. Staff were polite and helpful at check in, although they take and hold £50 during your stay which they release when you check out. It's not a problem but did take a few days to land back in my account and felt unnecessary. The downstairs area of the hotel is impeccable. It looks amazing and felt like a luxury hotel. The room however felt lacking. There were a lot of stains on the walls and it looked tired. The room was spacious with a large bathroom but in comparison to the foyer and bar/restaurant it did not meet the same standard by any means. I wouldnt write off coming here again but would most likely look elsewhere before rushing back.
Stayed 1 night in Jan 2025

4/10 Poor

Millie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lack of attentiveness

My work organised for a voucher and a bottle of champagne to be put in my room. The champagne was put in my room but the £75 voucher was never put there. They never told me who the wine was from - I just assumed it came with my room. The cleaners also came into change our bed and smashed a mug, there was shards of glass next to the bed. I felt like I needed to go down and tell reception in case they thought it was me and charged me card. Reception knew nothing about it and had to get someone to change over the room again, with new mugs and removing the glass.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mishal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly service
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing!! Special thanks to Harmony!

My stay here over exceeded my expectations! Greeted by the wonderful Harmony, she made sure my stay was warm and that I was welcomed from the moment I walked through the doors until the moment I checked out. With friendly conversation and overall professionalism Harmony really took my stay to a 10 out of 10! As for the hotel and room just wow! Comfortable and aesthetically pleasing! Also I cannot stress how much of a difference it makes when there is a bath tub in the room :) Only issue I had was with contacting the front desk, the information given in the room did not work and I did have to google the main number and call through that but once I got through I was attended to immediately so it didn’t make any difference to how wonderful my stay was! Thank you :)
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Stayed 1 night in Jan 2025