The Alan

4.0 star property

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Photo gallery for The Alan

Restaurant
Exterior
Signature Deluxe | Premium bedding, in-room safe, desk, laptop workspace
Designer toiletries, hair dryer, towels, soap
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
18 Princess Street, Manchester, England, M1 4LG
  • Canal Street
    ‪4 min walk‬
  • Piccadilly Gardens
    ‪6 min walk‬
  • AO Arena
    ‪16 min walk‬
  • Manchester (MAN)
    ‪23 min drive‬

Room options

Classic

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Signature Deluxe

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Signature

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double Double

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Signature Suite

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Alan

4-star hotel in Manchester City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
The Alan offers 137 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 3 meeting rooms and coworking spaces. This eco-certified hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. A total renovation of this property was completed in January 2021.

The Alan is a smoke-free property.

A complimentary manager's reception is offered each day.
Drink at The Alan - Onsite lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Czech, English, Greek, Italian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1877
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - January 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 17.00 for adults and GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ramaiz

Stayed 1 night in Jan 2025

10/10 Excellent

Hardeep

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilet flush didn’t work properly… had to flush it many times before the toilet paper went down.
Stayed 1 night in Jan 2025

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Interested in greed over customers

Stayed 1 night in Jan 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay , the room was big nice size,

Stayed 1 night in Jan 2025

8/10 Good

Zimran

Business traveler
Liked: Cleanliness, staff & service
I had a pleasant stay at the Alan but if I am honest I am slightly disappointed overall. The room and service were adequate but I expected better based off of the reviews and images I had seen online. The rooms were rather basic and lacked the luxurious touch I expected. The window in my room was small and I felt more like I was in an attic room. There was no main light, only accent lighting which made visibility difficult once the sun had set, which in winter is very early. The room didn’t contain usual hotel amenities such as shower caps, toothbrush etc. My ceiling was slanted which made the room feel a little closed in, it just didn’t wow me and other hotels within the same price range seemed to offer more.
Stayed 1 night in Jan 2025

10/10 Excellent

Stuart Anthony

Stayed 3 nights in Jan 2025

10/10 Excellent

Bickerton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Miss Leylla A

Stayed 1 night in Jan 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Sammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Anthony, Friern Barnet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived the premises sroujd 2am and it took many attempts including 10 unasnwered phonecalls and finally a shout out to a customer who was at the bar to finally gain access. My wife and I were actually exposed to a drunken mob outside and she was absolutely petrified
Stayed 2 nights in Dec 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Heating was only available when the keycard was active so the room was very cold when we arrived. Heater made one corner of the room nice and warm but not the bit where the bed was. No heater in the bathroom. Priority seemed to be style over comfort. Staff were very welcoming and pleasant. Excellent location. Would probably stay again but not in winter.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, central location

This was a nice hotel. My room was on the 6th floor, which was nice. I liked the bathroom, had a large bathtub and magnifying mirror. The bed was comfy enough. There was a random credit card charge from the hotel though and I’m not sure what I was charged for.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel for a city break

A modern update to an old hotel building which worked well. The staff were very friendly and very efficient and helpful. Good location between the station and the city centre
Stayed 2 nights in Jan 2025

8/10 Good

Emma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here whilst on a short stay in the City. Staff were very friendly, the location is great, room was good although no tea / coffee making facilities or fridge.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place to stay in Central Manchester !

What a fantastic place to stay in central Manchester ! The hotel was super comfortable, spacious and relaxed. Spotlessly clean and the breakfast had so much choice and was excellent all round. However, by far the standout part of our stay at The Alan was…….the staff. James and his team were outstanding and made is feel incredibly welcome, nothing was too much trouble and all the restaurant and bar staff were amazing too. Great job everyone!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet room, ideal for a family. Geeat location. Breakfast was fab, lots of choice. Staff were super accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice classy hotel and room in a convenient part of the city. Has great transport links and is close to the shopping areas which is only a short walk. Would definitely use again when staying in Manchester.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to Piccadilly, tram and buses. The breakfast, coffee and drinks were delicious and the staff very friendly and open to help.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service

Not sure I would agree with design led

The entrance feels potentially design led, although I would also say minimal and perhaps done on a budget which is reflected in the rest of the hotel. The furniture in our room was very outdated and clearly old, with bathrooms also not in keeping with the aimed aesthetic. Perfectly fine for a night's sleep & was ok priced but wasn't blown away.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fine but a bit limited
Stayed 1 night in Dec 2024