The Alan

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Alan

Lobby lounge
Classic Double Double | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Lobby lounge
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
18 Princess Street, Manchester, England, M1 4LG
  • St. Peter's Square
    3 min walk
  • Chatime
    1 min walk
  • St Peters Square Station
    2 min walk
  • Manchester (MAN)
    23 min drive

Room options

Classic

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Signature Deluxe

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Signature

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double Double

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Signature Suite

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Alan

4-star hotel in Manchester City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
The Alan offers 137 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of 3 meeting rooms and coworking spaces. This eco-certified hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. A total renovation of this property was completed in January 2021.

The Alan is a smoke-free property.

A complimentary manager's reception is offered each day.
Drink at The Alan - Onsite lobby lounge. Guests can enjoy drinks at the bar.
Dine at The Alan - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Czech, English, Greek, Italian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 30 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Dine at The Alan
  • Drink at The Alan

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1877
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 17.00 for adults and GBP 17.00 for children
  • Nearby parking fee: GBP 30 per day(525 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arora Hotel
Princess St. Hotel previously Arora Hotel
Arora Manchester
Arora Manchester Hotel
Hotel Arora
Hotel Arora Manchester
Manchester Arora
Manchester Arora Hotel
Manchester Hotel Arora
Arora International Hotel Manchester
Manchester Arora International Hotel
Princess St. Hotel Manchester
Princess St. Hotel
Princess St. Manchester
Princess St.
Princess St. Hotel (previously Arora Manchester Hotel)
Arora Hotel Manchester
The Alan Hotel
Princess St Hotel
Princess St. Hotel
The Alan Manchester
The Alan Hotel Manchester

The Alan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 872 reviews" "
Rating 8 - Good. 217 out of 872 reviews" "
Rating 6 - Okay. 98 out of 872 reviews" "
Rating 4 - Poor. 40 out of 872 reviews" "
Rating 2 - Terrible. 26 out of 872 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mayuri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely rooms helpful staff and a great location. Would go back happily
Stayed 2 nights in Sep 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities
The reception area smelt amazing and we loved the decor, check in and check out were seamless and the front of house staff welcoming and friendly. The room was spacious and spotlessly clean, we liked the decor and found the bed comfy. The location was excellent. Downside - the shower in our room didnt drain properly and half flooded the bathroom, one of the lifts was out of service meaning a long wait. My partner has an injury currently and so we couldnt use the stairs. We were at the front of the property and found it to be a bit noisy but normal for a city centre, however the air conditioning unit/pipes in the room kept us awake more. Didnt use the restaurant or bar, but looked a lovely place.
Stayed 1 night in Sep 2024

2/10 Terrible

Pete

Stayed 1 night in Aug 2024

4/10 Poor

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Second stay at The Alan. First visit, great service, second the opposite. It took 5 attempts to order some olives at the bar, and other guests were leaving due to poor service. Not much better at breakfast service, incorrect orders, having to ask multiple times for drinks, and staff sloping off to chat with reception staff at any opportunity.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tom

Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Carl

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Form over function
Lacks some of the basics. Not enough mirrors, no plugs near mirrors. Shower temperature control had a mind of its own so took ages to warm up and then was like showering in lava. Staff friendly. Check in staff mumbled and couldn’t hear them above music. Rattling air con all night. Female hairs from previous guests in rugs in room. Aesthetically nice. Form over function.
Stayed 1 night in Sep 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, really large rooms and the beds are amazing! Struggled to get up. I would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

David, Hove

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good location and fantastic breakfasts! Staff extremely polite and helpful
Stayed 1 night in Sep 2024

8/10 Good

Ernielson

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stylish decor and great value for money. The breakfast however were a bit dissapointing.
Stayed 2 nights in Sep 2024

8/10 Good

Helen

Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The reception is nice, modern and pretty cool. Unfortunately only one lift was working which was a bit of a pain. However my room was on the 6th floor and this is where it goes wrong. Exposed wires outside the lift weren't great but that was nothing compared to the disappointment when I entered my room. The first thought is wow that's alot of wood from the 70's, next thought was that the carpet looked like it had been there for many many years. It was the bathroom that finished it off. It was essentially a wet room for those with disabilities which is fine but what I don't think I will ever get over staying in a hotel in 2024 that had a shower curtain to pull round. I can't imagine it is properly cleaned regularly, not an experience I want to repeat. The set up also meant after showering the whole floor is soaked. So if you have a shower, get dressed and then need the toilet you need to dry the floor or take your socks off and dry your feet after use. That being said the price was ok and whilst I wouldn't rush back it did the job as it was only for a couple of nights
Stayed 2 nights in Aug 2024