Kimpton Clocktower by IHG

5.0 star property

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Photo gallery for Kimpton Clocktower by IHG

Meeting facility
Hypo-allergenic bedding, in-room safe, individually decorated
Interior
Property amenity
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Oxford Street, Manchester, England, M60 7HA
  • Manchester Palace Theatre
    ‪1 min walk‬
  • O2 Apollo Manchester
    ‪20 min walk‬
  • AO Arena
    ‪4 min drive‬
  • Manchester (MAN)
    ‪26 min drive‬

Room options

Suite, 2 Bedrooms

  • 1313 sq ft
  • Sleeps 4
  • 1 Twin Bed

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Suite, 1 Bedroom (Dining)

  • 71 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Separate Bath, Walk-In Shower)

  • 71 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Roll-In Shower)

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds (Low Floor)

  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Double Beds, Accessible

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Sleeping)

  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Room, 1 Twin Bed (City)

  • 17 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Double Bed

  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Low Floor)

  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Kimpton Clocktower by IHG

5-star hotel in Manchester City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Kimpton Clocktower by IHG offers 270 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

21-inch flat-screen televisions come with digital channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center, 17 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 27997 square feet (2601 square meters) include a conference center. This Victorian hotel also offers a fitness center, an arcade/game room, and multilingual staff.

Kimpton Clocktower by IHG is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Refuge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Malay, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 20 per day); discounts available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Refuge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Conference center (27,997 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 22.00 for adults and GBP 11.00 for children
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's elevator (lift) is 55 inches (1.4 meters) wide.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Manchester
Palace Manchester
Principal Manchester Hotel
Principal Hotel
Principal Manchester
Principal Manchester Hotel
Hotel Principal Manchester Manchester
Manchester Principal Manchester Hotel
Hotel Principal Manchester
Principal Manchester Manchester
The Principal Manchester
Principal Hotel
Principal
The Palace Hotel

Kimpton Clocktower by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 960 out of 1254 reviews
Rating 8 - Good. 153 out of 1254 reviews
Rating 6 - Okay. 87 out of 1254 reviews
Rating 4 - Poor. 27 out of 1254 reviews
Rating 2 - Terrible. 27 out of 1254 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
Good but not 5*
Very nice hotel, however some of the communal areas were a little shabby. As a result this should not be classed as a 5* hotel
Stayed 1 night in Jan 2025

8/10 Good

Lesley

Stayed 2 nights in Dec 2024

6/10 Okay

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Great walking distance to everything
Stayed 3 nights in Dec 2024

2/10 Terrible

George

Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Friendly staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
Impeccable service, impressive building, comfortable stay.
Stayed 2 nights in Dec 2024

6/10 Okay

Peter

Stayed 1 night in Dec 2024

8/10 Good

Jean El

Stayed 3 nights in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Stayed 1 night in Dec 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting property. Stayed there for 2 nights and it is quite unique. The rooms have Super high ceilings, doors that are 4 inches thick and comfortable beds. This is a historic property and appears on the list of Manchester’s most haunted. It really does have that spooky vibe but it is not unpleasant and is frankly very impressive and interesting to stay here. Avoid the basement rooms. Great to explore. Fabulous breakfast. The haunted staircase is sensational.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl

Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Stayed 2 nights in Dec 2024

8/10 Good

Colin

Stayed 1 night in Dec 2024

10/10 Excellent

Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eddie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Stayed 1 night in Dec 2024

6/10 Okay

Emma

Traveled with family
Liked: Cleanliness, staff & service
Hotel lovely overall. Paid for two king size bed suite and got a double and a king. When questioned they argued it was two kings but you could clearly see they were different sizes.
Stayed 1 night in Dec 2024

10/10 Excellent

Iain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb rooms in such a lovely hotel. Very Christmassy too. Be difficult to find a better hotel on Machesters central city. Loved our stay and will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Small double bed. Uncomfortable sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kimpton Clocktower very nice Hotel
Beautiful interior in this Hotel having been the HQ of Refugee Insurance. Room and service were very good, nice bar area and Breakfast was good.
Stayed 1 night in Dec 2024