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Kimpton Clocktower by IHG

5.0 star property

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Photo gallery for Kimpton Clocktower by IHG

Relax in a serene courtyard with seating and lush greenery, surrounded by ornate columns and a herringbone-patterned floor.
Property video
Formal event space with a long aisle, ornate floral arch, and elegant seating.
Enjoy meals in a spacious dining area with tables, benches, and large windows.
Stroll through a serene corridor lined with lush greenery and natural beauty, leading to an inviting entrance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Oxford Street, Manchester, England, M60 7HA
  • Manchester Palace Theatre
    ‪1 min walk‬
  • O2 Apollo Manchester
    ‪17 min walk‬
  • AO Arena
    ‪20 min walk‬
  • Manchester (MAN)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 2 Bedrooms

  • 1313 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (Dining)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom (Dining)

  • 71 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Separate Bath, Walk-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed (Separate Bath, Walk-In Shower)

  • 71 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Low Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Twin Beds (Low Floor)

  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(31 reviews)
  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Sleeping)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room (Sleeping)

7.8 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed (City)

Room, 1 Twin Bed (City) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Twin Bed (City)

  • 17 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Low Floor)

Room, 1 Double Bed (Low Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed (Low Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Kimpton Clocktower by IHG

5-star hotel in Manchester City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Kimpton Clocktower by IHG offers 270 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

21-inch flat-screen televisions come with digital channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center, 17 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 27997 square feet (2601 square meters) include a conference center. This Victorian hotel also offers a fitness center, an arcade/game room, and multilingual staff.

Kimpton Clocktower by IHG is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Refuge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Malay, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 20 per day); discounts available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Refuge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Conference center (27,997 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 22.00 for adults and GBP 11.00 for children
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's elevator (lift) is 55 inches (1.4 meters) wide.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Manchester
Palace Manchester
Principal Manchester Hotel
Principal Hotel
Principal Manchester
Principal Manchester Hotel
Hotel Principal Manchester Manchester
Manchester Principal Manchester Hotel
Hotel Principal Manchester
Principal Manchester Manchester
The Principal Manchester
Principal Hotel
Principal
The Palace Hotel

Kimpton Clocktower by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 985 out of 1270 reviews
Rating 8 - Good. 148 out of 1270 reviews
Rating 6 - Okay. 79 out of 1270 reviews
Rating 4 - Poor. 28 out of 1270 reviews
Rating 2 - Terrible. 30 out of 1270 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. From the minute you walk through the door you are welcomed and the service is excellent. The rooms are very comfortable and unique. The bar and restaurant also excellent. My go to hotel when in Manchester.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nichola

Stayed 1 night in Apr 2025

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you need, but overall a loud area on the weekends if you are faced out towards Oxford St. but hotel staff was really friendly and the rooms were comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

A

Stayed 2 nights in Apr 2025

10/10 Excellent

CURTIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Excellent hotel, great location and outstanding service.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for my parents as a Christmas present and they loved it.
Stayed 1 night in Apr 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Everything about the hotel is exceptional. The hotel has real atmosphere, reflected in the architecture and design which have been preserved from a past era. All the staff were very helpful and gave us a warm welcome. I would like to give particular praise to Gabriella on reception and Mortisha, one of the breakfast staff. They are a credit to the hotel and the management training they must have received which obviously values the things that matter to the guest.
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Stayed 2 nights in Apr 2025

6/10 Okay

Will

Stayed 1 night in Apr 2025

10/10 Excellent

Leon

Stayed 1 night in Mar 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous. Easy walk to everyehere.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for Manchester Oxford Street train station not even a five minute walk. One of a few historic buildings within the Manchester City area full of character, charm and original architecture. As you walk into th reception hall you are greeted with the delightful ambiance and grace of the building, and the enchantment of the delightful florist on your right as you walk in, followed the aroma of Jo Malone room fragrance which gives you a relaxing vibe and feel to your stay. Staff members were very friendly charming and very polite and attentive, all your needs are covered. Our stay in our room was very pleasant and we upgraded to a two double beds in the room. If you are looking for charm and comfort this hotel offers just that. Highly recommended.. it’s a five star..
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Stayed 4 nights in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Stayed 1 night in Mar 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel!! Just needs to be more secure, anyone can get up go
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredible! Loved the hotel, rooms, staff, resturaunt, bars, location, loved all of it! Would definitely stay here again!!!
Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness
Although the public areas of the hotel are very impressive, we were bitterly disappointed with one of the two rooms we were allocated. Our two rooms were in two different buildings of the hotel and our double room was incredibly small & basic for the rate paid and a hotel of this rating. The second room was cold -even though the weather was mild during our stay - which is presumably an issue with the room as it was equipped with a plug in mobile radiator - which was much used. Breakfast was reasonable but again not the standard expected for a hotel of this rating. All in all a disappointing, overpriced stay.
Stayed 2 nights in Mar 2025