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Kimpton Clocktower by IHG

5.0 star property

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Photo gallery for Kimpton Clocktower by IHG

Meeting facility
Bar (on property)
Hypo-allergenic bedding, in-room safe, individually decorated
Meeting facility
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Oxford Street, Manchester, England, M60 7HA
  • Manchester Palace Theatre
    ‪1 min walk‬
  • O2 Apollo Manchester
    ‪20 min walk‬
  • AO Arena
    ‪4 min drive‬
  • Manchester (MAN)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 2 Bedrooms

  • 1313 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (Dining)

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom (Dining)

  • 71 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Separate Bath, Walk-In Shower)

Suite, 1 King Bed (Separate Bath, Walk-In Shower) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed (Separate Bath, Walk-In Shower)

  • 71 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Roll-In Shower)

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Twin Beds (Low Floor)

  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Double Beds, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Double Beds

  • 36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Sleeping)

Hypo-allergenic bedding, in-room safe, individually decorated

Room (Sleeping)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed (City)

Room, 1 Twin Bed (City) | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Twin Bed (City)

  • 17 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed

  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Low Floor)

Room, 1 Double Bed (Low Floor) | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed (Low Floor)

  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Kimpton Clocktower by IHG

5-star hotel in Manchester City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Kimpton Clocktower by IHG offers 270 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

21-inch flat-screen televisions come with digital channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center, 17 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 27997 square feet (2601 square meters) include a conference center. This Victorian hotel also offers a fitness center, an arcade/game room, and multilingual staff.

Kimpton Clocktower by IHG is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Refuge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Malay, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 20 per day); discounts available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Refuge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Conference center (27,997 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 22.00 for adults and GBP 11.00 for children
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's elevator (lift) is 55 inches (1.4 meters) wide.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Manchester
Palace Manchester
Principal Manchester Hotel
Principal Hotel
Principal Manchester
Principal Manchester Hotel
Hotel Principal Manchester Manchester
Manchester Principal Manchester Hotel
Hotel Principal Manchester
Principal Manchester Manchester
The Principal Manchester
Principal Hotel
Principal
The Palace Hotel

Kimpton Clocktower by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 967 out of 1265 reviews
Rating 8 - Good. 156 out of 1265 reviews
Rating 6 - Okay. 84 out of 1265 reviews
Rating 4 - Poor. 29 out of 1265 reviews
Rating 2 - Terrible. 29 out of 1265 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Nice but over priced

Hotel is very grand, the rooms need a little maintenance for the price. Taps loose and shower not enough power for my liking, beds hard.
Stayed 1 night in Feb 2025

6/10 Okay

Sherrie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stunning communal areas. So grand and smells amazing. The service from reception check in was great. The rooms however are a little outdated.
Stayed 1 night in Feb 2025

10/10 Excellent

Jo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Have stayed at an IHG hotel before and loved the way it has its own style and personality. The Kimpton Clocktower did not disappoint. The building is magnificent, the rooms stylist and high quality, and when checking in, visiting the bar and restaurant the service was excellent.
Stayed 2 nights in Feb 2025

4/10 Poor

Matt

Disliked: Staff & service

Smoking in the room

Room stank of smoke. Key card for electrics in the room fell off the wall. Complained. Returned back later that night. They had sprayed the room. Had to leave windows open to remove chemical smell. Key card holder still broke after I tried to use it. Double beds are small. Venue is great. Refuge is great. They just need to improve their room maintenance for sure.
Stayed 1 night in Jan 2025

10/10 Excellent

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you're staying in Manchester stay here

Amazing old building, fantastic staff, well located for local bars and restaurants. Great value for money. Would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Magalie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! Couldn’t have been lovelier or more helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Kimpton Clocktower

Loved the building and decor. Great location. Parking close by A+++++
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky hotel nice find will stay again

Lovely hotel, very quirky
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tessa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Amazing architecture. Quirky. Superbly comfortable bed. Let down by terrible (non-existent) WiFi and draughty room - we were in 400, the bedroom was fine but the living area had a big gap under the door through which a cold draught came. We ended up using cushions as a makeshift draught excluder. Staff were all brilliant - special mentions to Gabriella and Kate on Reception. Teenage daughter loved the ghost stories attached to the building, we had to locate room 261 and the haunted (and stunning) staircase was right next to our room. The Winter Garden was sadly closed so we ended up grabbing drinks from the Refuge bar and taking them up to our room (as the bar was packed) before venturing out for food. We will definitely be back.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

4/10 Poor

Mike

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trains are so loud.

The hotel was so loud due to the trains passing by all night.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, it was so stylish and attention to detail with the decor was so impressive. The rooms were beautiful and had everything you needed. The breakfast was delicious and there was so much to choose from. I would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Luke

Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Harvey

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Kim

Liked: Cleanliness, room comfort

Nice building but for 5 star expected more

Our stay was ok. We booked the premier king room and bed was Superking which was great but everything else felt a little tired including the carpet. For a 5 star hotel I expected a lot more from the room, amenities. The bar was lovely for drinks, but at 1pm in the afternoon the chilled music dj was very loud, couldn’t talk at normal level, had to really speak loud…
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

louise, London

Liked: Cleanliness
Stayed 1 night in Jan 2025