2/10 Terrible
Donald
Apr 30, 2023
Disliked: Staff & service
I arrived at 4 am after a United match away. I forgot to book an extea day, but handicapped mate had room available at motel. Staff refused to let me stay with them or even sit in the lobby until opening hours! Disgraceful! And I had just completed a 7-night stay at the motel with no issues.I am 69 years old and they literally threw me out into the dark, wet night! I am so upset with them. The two, young motel employees kept saying that I must leave or they could lose their jobs! No common sense, no compassion, no caring. I will NEVER recommend this chain to anyone and will make it a mission to let travelers everywhere know of this incident and avoid the Travel Lodge Ancoats in Manchester.
Donald
Stayed 7 nights in Apr 2023