Hotel Duo Swan

3.0 star property

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Room options

View all photos for Premier Double Room, 1 Bedroom

Premier Double Room, 1 Bedroom | Minibar, in-room safe, iron/ironing board, free WiFi

Premier Double Room, 1 Bedroom

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Duo Swan

3-star Mandalay hotel with rooftop terrace
This hotel features a rooftop terrace, a 24-hour business center, and concierge services. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and limo/town car service are onsite.
Hotel Duo Swan offers 23 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Mandalay hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

Wireless Internet access is complimentary. Business amenities at this 3-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Guests can enjoy a complimentary breakfast each morning. For a surcharge, the property provides a shuttle from the hotel to the airport (available 24 hours), a shopping center shuttle, and a train station drop-off service. This Mandalay hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Hotel Duo Swan has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • Couples/private dining

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 35.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15.00 per vehicle
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel Duo Swan Mandalay
Duo Swan Mandalay
Duo Swan
Hotel Duo Swan Hotel
Hotel Duo Swan Mandalay
Hotel Duo Swan Hotel Mandalay

Hotel Duo Swan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staffs & amnities but street is unpaved & dusty.
Stayed 2 nights in Mar 2019

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A simple and clean small hotel. The staff is helpful and polite.
Stayed 5 nights in Feb 2019

10/10 Excellent

Linda

Friendly staff.

Clean modern hotel, great staff. Sometimes they couldn't understand me, but then they would call in someone who could speak better English. I stay here four days, took a trip the staff helped organize and then returned to this hotel till I left Mandalay. I started walking around the area. Stores and restaurants were close so I could avoid the healthy taxi prices when I was hungry. The road is torn up in front of the hotel but I feel sure it will be reapaired eventually. Try the shaved ice cream around the corner from the hotel. The staff welcomed me back after my side trip to Bagan and Inle Lake, with a hand drawn welcome back sign in the lobby. It was so nice. Great breakfast. The bathroom has new fixtures but there is no shower curtain and the floor and toilet can be wet for a while. There are rubber shoes to wear until the floor dries. I did not learn how to get hot water for my shower and it just didn't remain enough of a problem for me to ask at the front desk about it. This is a great hotel for the money.
Stayed 2 nights in Aug 2018

10/10 Excellent

Linda

Modern and friendly

Clean modern hotel. Great view from my window of pastel colored buildings and houses in Mandalay. Breakfast was varied and my eggs were always just as I like them. The staff were extra special, friendly and helpful. Helped me take a trip to Lake Inle and Bagan. When I came back Schwe ye had made a great welcoming sign in colorful chalks just for me. I loved it. There are stores and restaurants near. Check out the shaved ice shop right around the corner. I've never had anything like it. I stayed here four days. It was a great home base.
Stayed 1 night in Aug 2018

10/10 Excellent

Linda

Comfortable, modern

I enjoyed my stay here very much. The staff helped me book trips to Bagan and Lake Inle. The room was just fine. Breakfast was perfect. Staff were helpful, funny, and friendly. The only problem with my room was I never learned how to get a hot shower. There was probably a simple way to turn the temperature up but I didn't ask. After a few days of high taxi costs to find a restaurant I just walked until I found one. I felt very safe. The hotel is modern but the road outside is pretty bad and can be quite muddy after a rain. Still it was manageable. Loved Mandalay. Especially the view from the breakfast room. The view out my window looked like a painting and I could see the monks walking.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
L'accueil très bien, des hôtesses sympas. Le matin, personne à la pépa du petit dej avant 8 heures.
Stayed 3 nights in Feb 2019

10/10 Excellent

eunjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 좋은 가성비최고의 호텔입니다 새로 리모델링해 깨끗하고 조식도 개별 만점 친절한 직원

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The employees are very kind. It was close to downtown but not accessible. Relatively new buildings or narrow (especially the toilet is very tight)
Stayed 1 night in Jan 2019

10/10 Excellent

TA, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最近開業した新しいホテルです。従業員の皆さんはとても親切で、快適に過ごせました。
Stayed 23 nights in Jul 2018