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bai Hotel Cebu

4.0 star property

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Photo gallery for bai Hotel Cebu

Outdoor pool, sun loungers
Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes
Lobby
Property entrance
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014
  • City Time Square
    ‪5 min walk‬
  • Mandaue City Hall
    ‪11 min walk‬
  • J Centre Mall
    ‪19 min walk‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

  • 614 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, blackout drapes

Executive Room

  • 294 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room | Premium bedding, in-room safe, desk, blackout drapes

Premier Room

  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Radisson Blu Cebu

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1003)
The price is $139
per night
$157 total
includes taxes & fees
Feb 25 - Feb 26
Radisson Blu Cebu

About this property

bai Hotel Cebu

4-star Mandaue hotel close to SM City Cebu
Along with 8 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Bai Hotel Cebu offers 668 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, bai Hotel Cebu provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Bai Hotel Cebu is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
CAFÉ BAI - Onsite buffet restaurant.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,288 for adults and PHP 644 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1800.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1288 for adults and PHP 644 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

bai Hotel Cebu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 910 reviews
Rating 8 - Good. 227 out of 910 reviews
Rating 6 - Okay. 75 out of 910 reviews
Rating 4 - Poor. 26 out of 910 reviews
Rating 2 - Terrible. 27 out of 910 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great amenities. Staff are all very friendly and helpful if you have any queries. Great selection of restaurants on site. Parkmall 2 minute walk.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I almost slip inside the room. There was a drippings of water from the ceiling.i called the hotel staff immediately.
Stayed 1 night in Nov 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

RONA MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leicelle Mae, Glen Head

highly recommended
Stayed 2 nights in Oct 2024

8/10 Good

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent 2 nights at the Bai Hotel. The staff was terrific. It was a great value and good location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Vincent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay of 3 nights was decent. My main gripe was the rooms were tiny, bathrooms too. The breakfast buffet was decent, albeit mostly cheap carbohydrates and very little protein. Our air con broke the last day and they recommended we change rooms but we were about to leave when we received the notice. The staff, however, were super friendly and super helpful. We also got massages at the spa and that was very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Russell

Stayed 2 nights in Oct 2024

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience during our two-week stay at the Bai Hotel. Overall, the experience was very positive. The front desk staff were exceptionally accommodating, and the security personnel were attentive, providing excellent customer service. The housekeeping team did a great job addressing our needs throughout our stay, even though we opted not to have daily room cleanings. They ensured we had everything we required. The gym was clean and equipped with everything necessary for a quick workout, and the elevators were quiet and functional. We encountered no issues with traffic. We spent an enjoyable evening at the rooftop bar and most of our breakfasts at the Wall Street Coffee Shop, conveniently located on the premises. However, I would recommend that management look into improving two areas. First, the currency exchange rates need to be more competitive compared to what we found at other exchange services. Second, the driveways could be better maintained, with attendants directing traffic more effectively. There were multiple instances when two vehicles were parked directly in front of the entrance, blocking access. During our stay, we rented a car and used the underground parking structure, and on more than two occasions, we encountered double-parked vehicles. Addressing this issue would likely reduce frustration for guests. Despite these minor concerns, I highly recommend Bai Hotel to anyone planning a visit to Cebu.
Stayed 15 nights in Sep 2024

4/10 Poor

Liberty

We woke up with a bed bug bite. Took us 30 minutes to check in and check out. Buffet breakfasts are a limited selection.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne Marie

Traveled with partner
Liked: Amenities, property conditions & facilities
Best costumer service
Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIA

Liked: Cleanliness, staff & service, property conditions & facilities
Has an excellent customer service!
Stayed 2 nights in Sep 2024

10/10 Excellent

Romualdo

Stayed 15 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl, Bellevue

Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

Stayed 1 night in Sep 2024

8/10 Good

ALAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice room with excellent, very friendly, and helpful staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

ROCHELLE JANE

Stayed 1 night in Sep 2024

10/10 Excellent

Mame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quite very clean. Also the staff are nice and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Romualdo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our continued stay from Aug 2nd and extended to Set 14th. Very convenient location to our daughter’s university, staff are very polite, always clean, no issues with noise and best of all the hotel clinic helped our son and daughter with their medical conditions while staying as guests. Very impressive! My wife will be staying here too this coming Jan 2025. Keep up the great job! Thank you so much 🙏💕
Stayed 26 nights in Aug 2024

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really go out of their way to make you feel welcomed. I mean a staff member got into the elevator with me and another guest. He stopped at an earlier floor than us and as he got out he turned to us and said, "Thank you for staying with us at the Bai. I hope you are enjoying your stay." I could go on. By far the nicest of any hotel I've ever stayed at. Security is a little too tight for my taste.
Stayed 1 night in Sep 2024