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bai Hotel Cebu

4.0 star property

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Photo gallery for bai Hotel Cebu

Outdoor pool, sun loungers
Lobby
Executive Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk
Property entrance
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014
  • SM City Cebu
    ‪3 min drive‬
  • Ayala Center
    ‪6 min drive‬
  • Waterfront Cebu City Casino
    ‪6 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(36 reviews)
  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom

  • 614 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, in-room safe, desk

Executive Room

  • 294 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room | 1 bedroom, premium bedding, in-room safe, desk

Premier Room

9.6 out of 10
Exceptional
(24 reviews)
  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

bai Hotel Cebu

4-star Mandaue hotel close to SM City Cebu
Along with 8 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Bai Hotel Cebu offers 668 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, bai Hotel Cebu provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Bai Hotel Cebu is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
CAFÉ BAI - Onsite buffet restaurant.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,288 for adults and PHP 644 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1800.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1288 for adults and PHP 644 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

bai Hotel Cebu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lanita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a wonderful stay at Bai Cebu. The hotel was clean and staff were super friendly and accommodating. I would highly recommend staying here
Stayed 2 nights in Mar 2025

8/10 Good

Elfie

Traveled with family
Liked: Amenities
The staff are nice and friendly. My special request has been well noted and granted even if i just did it online and I appreciate it so much that they are very keen even in the slightest details of each guest’s request.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Rooms were spacious and nice. Food was excellent.
Stayed 4 nights in Mar 2025

8/10 Good

Jimmie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the friendly staff and cleanliness of property also the food. One thing I didn't like was that the fridge in the room was empty I'm use to amenities being in the fridge even if your having to pay for it. We got there around 1:00am in the morning walked to a store for snacks the clerk on offered ordering from the outside and having it delivered instead we just took the 10minute Walk the fridge being supplied would have me give this hotel a excellent rating this should be an easy fix
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystopher

Stayed 3 nights in Mar 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was nice. The gym had great equipment. I was locked out of my room one evening and I went to the reception and they gave me two reprogrammed cards and that did not fix the problem so I went back to the reception and the receptionist went back upstairs with me and called maintenance who discovered that the batterie in the lock needed to be replaced. The lock had been flashing read for the last three days indicating in my mind that it needed to be replaced. After the new batterie was replaced it went right to green. The television had bad reception in picture and audio. The staff were great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Princess Ashley

Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 3 nights in Feb 2025

8/10 Good

Aaron John

Liked: Cleanliness, staff & service, property conditions & facilities
They ran out of a lot of things to make drinks at the pool. The coffee machine at the pool was broken Tue entire two weeks we were there. The only place to get coffee is a detached coffee shot, it was very nice but to go out of the hotel and back in, you have to go through a metal detector and take everything out of your pockets everytime, kind of silly when there are people getting up to the pool that are not guests.
Stayed 12 nights in Feb 2025

8/10 Good

Jolette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

sangjoon, SEOUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

rosalinda, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Sherry Mae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very accommodating & room interior is awesome
Stayed 2 nights in Feb 2025

10/10 Excellent

Rashaad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Erika, Wheaton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2025

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Exceptional staff and the pool bar on the 2st floor was wonderful. The breakfast buffet was excellent with many choices. We really enjoyed our stay at Bai.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nice
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay !

Really good hotel to stay. Clean And friendly environment. Staffs are great and security is awesome. I think the only thing I can say is that it would be nice if they can find a good better deal for a third party company in terms of transportation and good tour packages. It’s quite expensive compared to some hotels in the area. But other than that the experience was great !
Stayed 2 nights in Feb 2025

8/10 Good

Donald

Liked: Staff & service, amenities
Staff was really good, hotel wasn't that clean...nobody likes wiping common areas like elevators etc. Food was only a 6/10... id go back..knowing to keep my expectations at medium
Stayed 2 nights in Feb 2025

10/10 Excellent

Roger

Stayed 1 night in Feb 2025

10/10 Excellent

Diana Rose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs here are so nice and friendly. ❤️ especially the front desk. I forget Her name.. the breakfast buffet is amazing. I’ll surely book again when I’ll go cebu. Such amazing experience.10 stars for this hotel star ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Jan 2025

10/10 Excellent

Blake

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Cebu city area... Safe, staff are amazing and the price was well worth it. Ive stayed in Hotels at Las Vegas with lower qualities and triple the price. Definitely worth it. I wont say anywhere else.
Stayed 2 nights in Feb 2025

8/10 Good

Mohammad Zebede

Business traveler
Liked: Staff & service
Wornout
Stayed 1 night in Dec 2024