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bai Hotel Cebu

4.0 star property

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Photo gallery for bai Hotel Cebu

Outdoor pool, sun loungers
Property entrance
Bar (on property)
Lobby
Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014
  • SM City Cebu
    ‪3 min drive‬
  • Ayala Center
    ‪7 min drive‬
  • Waterfront Cebu City Casino
    ‪7 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

  • 614 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, blackout drapes

Executive Room

  • 294 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room | Premium bedding, in-room safe, desk, blackout drapes

Premier Room

  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

bai Hotel Cebu

4-star Mandaue hotel close to SM City Cebu
Along with 8 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Bai Hotel Cebu offers 668 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, bai Hotel Cebu provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Bai Hotel Cebu is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
CAFÉ BAI - Onsite buffet restaurant.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,288 for adults and PHP 644 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • CAFÉ BAI

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1800.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1288 for adults and PHP 644 for children
  • Airport shuttle fee: PHP 1800 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 1800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

bai Hotel Cebu Mandaue
bai Cebu Mandaue
bai Cebu
Bai Hotel Cebu worldhotel
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Bai Hotel Cebu Cebu Island/mandaue

bai Hotel Cebu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 938 reviews
Rating 8 - Good. 235 out of 938 reviews
Rating 6 - Okay. 76 out of 938 reviews
Rating 4 - Poor. 26 out of 938 reviews
Rating 2 - Terrible. 28 out of 938 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allaine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a very positive experience. Professional and friendly. Very accommodating. The place is very clean. I would come back here again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Arlene, Harleyville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foods are good the swimming pool so nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean hotel.
Stayed 1 night in Dec 2024

4/10 Poor

John, PHILADELPHIA

Liked: Cleanliness, staff & service, amenities
I have stayed at Bai more than 10x but I noticed the past 2x that the air conditioning in the room was either too cold or when off, the room seemed to get warm quickly. The previous stay the air con in the room was damp and I was able to change the room before settling in. This time I did not try to change and I ended up with a cold. The front desk & restaurant staff are always pleasant and try to be helpful. The location is in walking distance to the ParkMall and some other restaurants and nightlife at City Times Square.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Accommodation's were amazing. By far the best part of the stay is the STAFF!!! From the time you walk in to the time you check out.. the STAFF make this hotel what it is. Everyone was so warm and welcoming and for that…. I will be back
Stayed 1 night in Dec 2024

4/10 Poor

Marilyn

Liked: Staff & service
Disliked: Room comfort
Rooms smell molds
Stayed 1 night in Dec 2024

10/10 Excellent

Charah

Liked: Cleanliness, staff & service
Shower needs to be clean better
Stayed 1 night in Nov 2024

8/10 Good

Russell

Traveled with family
Adequate
Adequate.
Stayed 5 nights in Oct 2024

8/10 Good

ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Villaflor

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel every time I visit cebu. Staff was wonderful, helpful. And very polite.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
No comment on the property
Stayed 4 nights in Nov 2024

10/10 Excellent

Shirelle

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Maginda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here the night before going on a long trip so that I’m well rested.
Stayed 1 night in Nov 2024

10/10 Excellent

Shirelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great overall experience
Stayed 3 nights in Nov 2024

4/10 Poor

Gowdy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room full of Mold - Ruined the Rest of Trip
The stay at this hotel ruined the rest of the trip. I became sick and my friend had an allergic reaction based on the hotel putting us in a room with mold. After inhaling the environment mold elements that filled the room, I became sick. A sickness that I am still experiencing while typing this review. The rest of Cebu, Chaing Mai, and the plane ride home was not so good with me being sick. In fact I had to get out of my seat over seventeen times to blow my nose and to cough up cold during the plane ride back home. We didn't participate in going out at night to club because I got sick and I didn't get any souvenirs from Bangkok because I was sick. I barely ate anything after I got sick and also I wasn't able to get a massage in Thailand because I got sick. It all started because of this hotel room was full of mold. After informing management that our Room had mold. Management did move us to a better room, took care of our transportation to the airport, and give us a late check out. The three managers I met Lee, Manus or Venus, and a lady whom I don't remember were very nice to us after they learned what we experienced. Although this still cost us a lot of money for a vacation that was ruined with the mold.
Stayed 2 nights in Nov 2024

10/10 Excellent

Flloyd Dominic, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff, Excellent food for their breakfast buffet, Scenery at the pool bar was magnificent. I gonna go back here next time!
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service beautiful rooms
Stayed 2 nights in Jul 2024

8/10 Good

Jhoren

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good, as well as the staff and the service.
Stayed 4 nights in Oct 2024

8/10 Good

Jhoren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only concern was the shower area; there were yellow stains on the tiles.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great amenities. Staff are all very friendly and helpful if you have any queries. Great selection of restaurants on site. Parkmall 2 minute walk.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I almost slip inside the room. There was a drippings of water from the ceiling.i called the hotel staff immediately.
Stayed 1 night in Nov 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

RONA MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024