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Big Hotel Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Big Hotel Suites

Exterior
Front of property
Business Suite | Minibar, in-room safe, free WiFi, bed sheets
Reception
Executive Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
A. Seno Street, North Reclamation Area, Mandaue, Cebu, 6014
  • City Time Square
    ‪1 min walk‬
  • Mandaue City Hall
    ‪17 min walk‬
  • J Centre Mall
    ‪18 min walk‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪22 min drive‬

Room options

View all photos for Business Suite

Business Suite | Minibar, in-room safe, free WiFi, bed sheets

Business Suite

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, free WiFi, bed sheets

Executive Suite

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

bai Hotel Cebu

Pool
Kids pool
Parking included
Free WiFi
4.4 out of 5, Excellent, (877)
The price is $147
per night
$166 total
includes taxes & fees
Jan 25 - Jan 26
bai Hotel Cebu

About this property

Big Hotel Suites

3-star Mandaue hotel close to SM City Cebu
This hotel features a restaurant, a coffee shop/cafe, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
Big Hotel Suites offers 50 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Mandaue hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Big Hotel Suites has designated areas for smoking.

Big Hotel Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 700.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: PHP 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

Property is also known as

Big Hotel Suites Mandaue
Big Suites Mandaue
Big Hotel Suites Hotel
Big Hotel Suites Mandaue
Big Hotel Suites Hotel Mandaue

Big Hotel Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 71 reviews" "
Rating 8 - Good. 27 out of 71 reviews" "
Rating 6 - Okay. 14 out of 71 reviews" "
Rating 4 - Poor. 10 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

kenichi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and clean..Right in the middle of restaurants and shopping and less than 30 minutes from the airport.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

KATHERINE, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Nerio

Liked: Staff & service, room comfort
Good locations, friendly staff and good food
Amazing
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

LINDSAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great place to stay ,good value , close to everything ,Parkmall is straight across the road , the staff are wonderful. All they need to do is put proper little refrigerators in the rooms . Thanks .
Stayed 11 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate hotel in cebu city
Room is big and spacious. Simple furniture and lack of decor. No restaurant onsite. Next to Time Square mall and lots of restaurants and shops in the neighborhood. Please don’t be confused with location of Big Hotel which is less than 5 mins walk distance.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very close to a mall and Time Square. If you are a person who loves to go out at night and drink, Time Square 1&2 is open until 12midnight.
Stayed 1 night in Oct 2018

4/10 Poor

Theresiane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIG Hotel is decieving!!!
no hand towel, toilet seat is broken, room smells seawage, windows not double glaze you can hear cars/motorcycles/trucks honking & other guests talking outside, value for money? DEFINETELY NOT!
Stayed 1 night in Jun 2018

4/10 Poor

kim, sin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Wifi is bad
The wifi is not working, and i have to use my 4G. Telecom is not receiving and unable to use 4G. It is just like a bullet room where no signal can really travel within the room. Bad connection and I have to come out of the room just to use my computer.
Stayed 1 night in Jun 2018

10/10 Excellent

Diomedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room that was given to us had no window view. None was mentioned about this when we selected this room. However, we were moved to another room, upgraded without extra charge...
Stayed 12 nights in May 2018

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it.
Good value for what you pay. Location is perfect nightlife is just around the hotel.

8/10 Good

chaconger, Cabadbaran City, Agusan del Norte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of Everything
Entertainment everywhere, hospitals and grocery stores are just a minute from the hotel.
Stayed 2 nights in Feb 2018

10/10 Excellent

rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY RECOMMENDED IN CEBU CITY AREA
This hotel is convenient to all when you are staying in Cebu City area. Clean, reasonable, comfortable, big room, with coffee maker. surrounded by restaurant and bar. highly recommended.
Stayed 1 night in Dec 2017

8/10 Good

Gary

Liked: Cleanliness, room comfort
Wifi was 5 bars, but didn't work.
I love the location of the hotel. You can always get a taxi and if you don't want to go out in the rain, you don't have too. There are many restaurants and bars including the LIV disco to walk to. But, the wifi didn't work. I got 5 bars, but still it didn't work. Instead I used my GF hotspot instead. If wifi is critical and you don't have a hot spot, then maybe you shouldn't stay here. Trying to book the room you want is difficult. Management plays some game to restrict the room on hotels.com. I am not sure what the goal is for this, but I didn't stay that long this time as I wanted a bigger room with a window and not have to pay a premium price.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

2/10 Terrible

Peter, Darwin NT.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hotel but small on any comfort.
Hotel staff rude not helpful. Comfort & privacy none you could hear what ever the other guest where doing I mean everything.!!! WFI never working. Dinning the food was cold. Tables not cleaned. If the staff have a problem with Filipino women being married to westerners keep to them selfs have respect for nationalities not matter. As we all are guest in the hotel Equality everybody is equal in my eyes. Big hotel small minded staff....!!! Management needs to take hold & teach there staff respect ..!!!!!!!!!!!!'
Stayed 5 nights in Aug 2017

10/10 Excellent

Daywin, From california USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the restaurant and hospita
Nice hotel cheap and affordable . Near to restaurants, staff are friendly
Stayed 3 nights in Aug 2017