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WATERWORLD HOTEL

3.5 star property

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Deluxe Double Room, 2 Double Beds | Laptop workspace, free WiFi, bed sheets
Exterior
Deluxe Double Room, 2 Double Beds | Living area
Deluxe Double Room, 2 Double Beds | Bathroom | Separate tub and shower, free toiletries, hair dryer, slippers
Deluxe Double Room, 2 Double Beds | Laptop workspace, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
$44
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
OPAO, Mandaue, Central Visayas, 6014
  • Place, SM City Cebu
    ‪8 min drive‬
  • Place, Ayala Center
    ‪11 min drive‬
  • Place, Waterfront Cebu City Casino
    ‪11 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Bathroom | Separate tub and shower, free toiletries, hair dryer, slippers

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(9 reviews)
  • Park view
  • Sleeps 4
  • 2 Double Beds

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About this property

WATERWORLD HOTEL

3.5-star Mandaue hotel with restaurant
A water park (surcharge), an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
WATERWORLD HOTEL offers 73 air-conditioned accommodations with complimentary bottled water and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.
Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
WATERWORLD HOTEL features a water park (surcharge) and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This Mandaue hotel also offers gift shops/newsstands, tour/ticket assistance, and coffee/tea in a common area. Complimentary secured self parking and secured valet parking are available on site.

WATERWORLD HOTEL has designated areas for smoking.

A complimentary manager's reception is offered each day.
WATERWORLD HOTEL has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: PHP 400 for adults and PHP 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Water park

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of PHP 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 400 for adults and PHP 200 for children
  • Rollaway bed fee: PHP 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Pool access available from 6:00 AM to 10:00 PM

Property is also known as

WATERWORLD HOTEL Hotel
WATERWORLD HOTEL Mandaue
WATERWORLD HOTEL Hotel Mandaue

Reviews

WATERWORLD HOTEL Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 73 reviews
Rating 8 - Good. 14 out of 73 reviews
Rating 6 - Okay. 5 out of 73 reviews
Rating 4 - Poor. 4 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

Reviews

4/10 Poor

Aiza Marie

Liked: Cleanliness, property conditions & facilities
Why have a hotel at a waterpark if the waterpark isn’t open on the weekdays? It would be like booking a hotel at Mactan beach and the beach being closed.
Stayed 1 night in Jul 2025

4/10 Poor

reagan

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The waterpark was closed on weekdays, and the dining menu had less choices on breakfast and expensive portion. I reserved the park view side, but it was not available.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! friendly staff, waterpark uncluded and rooms were mode r and spacious.
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel; just wished after paying thousands of pesos on a stay gets you access to the waterpark.
Stayed 1 night in Jun 2025

8/10 Good

Sean, Kailua Kona

Traveled with family
Liked: Cleanliness
My first time in country and my first stay of many. My first thoughts are by far its the people that make the memories and the staff are very friendly indeed. It was very slow season and away from the city so...my expectations werent high. Its not anything special but id go back just for the people that catered to us.
Stayed 3 nights in Jun 2025

8/10 Good

Dolce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent but the accessibility of public transport is limited.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lovely

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

6/10 Okay

Jerrelei

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property is great except, we weren't able to enjoy the waterpark.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Great stay with fantastic staff
Stayed 4 nights in Apr 2025

4/10 Poor

Monica

Traveled with family
Liked: Staff & service
After I booked with Expedia I message the property to ask from what time to what time is the water parks I received a reply saying that from 9 to 5pm only but highlighting it is Ok because the pool is open up to 10pm. She should just inform me that the parks is close because when go went there we are inform water park is close. Without the waterpark I will not book waterworld hotel only to find out during check in it is close even the next day.I feel like being scammed by whoever replies my message.Definitely not in a good staycation mood.
Stayed 1 night in May 2025

10/10 Excellent

Scott

Traveled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Magaly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor and carpet could be a bit cleaner but everything else was great
Stayed 3 nights in Mar 2025

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Mar 2025

10/10 Excellent

Mra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

MARILOU

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room good food cleanliness of the environment greetings of the staff . Didn’t like no communication from the receptionist where in we asked her re availability of the shuttle she said yes she took our flight details never said what will be our pick up time when we’re about to settled our accounts I asked her re shuttle bus she said 10:00am I told her we’re not informed of the time should be three hours before our international flights at 1215 at least 08-0830 am supposed to be our pick up time she said the driver not available till 10am end up calling taxi prior to that emailed them re availability of the shuttle bus no response from them
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Arje, Athenso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again in this hotel, but I have to plan properly for shopping as it is far away from Malls, also if you take taxi there’s additional 50 pesos for the taxi. The hotel wont charge you for that, but the taxi will. They will call a taxi for you! Everything is great! Love the room, it is very clean and smelled fresh!
Stayed 1 night in Mar 2025

10/10 Excellent

roeul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is challenging if you don’t have your own ride. Otherwise the entire facility and staff is 10 of 10. Highly recommended!
Stayed 1 night in Feb 2025

10/10 Excellent

Rosalinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New and nice hotel. It seems to be unknown to taxi drivers, however if you mention Waterworld Cebu you will be fine. The access to the waterworld was included, that was a plus. I would stay here again when in Cebu.
Stayed 3 nights in Feb 2025

10/10 Excellent

Irish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious
Stayed 1 night in Feb 2025

10/10 Excellent

Florian

Liked: Cleanliness
Beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Eadgitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended Very quiet room spacious very clean staff very friendly Internet connection very slow I think it’s about time to really work hard upgrade on internet connection as to many are depending on it More power
Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Amor

Liked: Cleanliness, staff & service, property conditions & facilities
spacious!
Stayed 1 night in Jan 2025

10/10 Excellent

Liezel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big space
Stayed 1 night in Dec 2024

2/10 Terrible

Addie Angelyn

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Disappointing Experience – Never Again! We booked multiple rooms for a family stay and my son’s birthday celebration at WaterWorld Hotel, expecting a relaxing and enjoyable experience. Sadly, it was the opposite: 1. Poor Service: The staff lacked proper coordination and attentiveness to guest needs. 2. Noise Issues: The hotel was extremely noisy, especially near the ballroom and hallways, making it impossible to rest properly. 3. Unclean Pool: The pool was not well-maintained, causing skin irritation (“katol kaayo!”). 4. Room Check-out Issues: We were shocked when housekeeping attempted to check rooms as early as 9 AM, clearly unaware of the correct check-out schedule. These problems made our stay far from relaxing or enjoyable. Given this experience, we will not be booking here again. I hope the management takes this feedback seriously and addresses these concerns to improve for future guests.
Stayed 1 night in Dec 2024