WATERWORLD HOTEL

3.5 star property

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Photo gallery for WATERWORLD HOTEL

Deluxe Double Room, 2 Double Beds | Laptop workspace, free WiFi, bed sheets
Deluxe Double Room, 2 Double Beds | Bathroom | Separate tub and shower, free toiletries, hair dryer, slippers
Deluxe Double Room, 2 Double Beds | Laptop workspace, free WiFi, bed sheets
Deluxe Double Room, 2 Double Beds | Living area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
OPAO, Mandaue, Central Visayas, 6014
  • Mandaue City Hall
    ‪5 min drive‬
  • SM City Cebu
    ‪8 min drive‬
  • Ayala Center
    ‪12 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪15 min drive‬

Room options

Deluxe Double Room, 2 Double Beds

  • Park view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

WATERWORLD HOTEL

3.5-star Mandaue hotel with restaurant
A water park (surcharge), an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
WATERWORLD HOTEL offers 73 air-conditioned accommodations with complimentary bottled water and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.
Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.
WATERWORLD HOTEL features a water park (surcharge) and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This Mandaue hotel also offers gift shops/newsstands, tour/ticket assistance, and coffee/tea in a common area. Complimentary secured self parking and secured valet parking are available on site.

WATERWORLD HOTEL has designated areas for smoking.

A complimentary manager's reception is offered each day.
WATERWORLD HOTEL has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: PHP 400 for adults and PHP 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Water park

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of PHP 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 400 for adults and PHP 200 for children
  • Rollaway bed fee: PHP 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Pool access available from 6:00 AM to 10:00 PM

Property is also known as

WATERWORLD HOTEL Hotel
WATERWORLD HOTEL Mandaue
WATERWORLD HOTEL Hotel Mandaue

WATERWORLD HOTEL Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 51 reviews
Rating 8 - Good. 9 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Addie Angelyn

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Disappointing Experience – Never Again! We booked multiple rooms for a family stay and my son’s birthday celebration at WaterWorld Hotel, expecting a relaxing and enjoyable experience. Sadly, it was the opposite: 1. Poor Service: The staff lacked proper coordination and attentiveness to guest needs. 2. Noise Issues: The hotel was extremely noisy, especially near the ballroom and hallways, making it impossible to rest properly. 3. Unclean Pool: The pool was not well-maintained, causing skin irritation (“katol kaayo!”). 4. Room Check-out Issues: We were shocked when housekeeping attempted to check rooms as early as 9 AM, clearly unaware of the correct check-out schedule. These problems made our stay far from relaxing or enjoyable. Given this experience, we will not be booking here again. I hope the management takes this feedback seriously and addresses these concerns to improve for future guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back soon💕
Stayed 2 nights in Dec 2024

10/10 Excellent

KEMPER

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and even nicer people! Food was good, breakfast was great. Airport shuttle worked great although Cebu traffic is a nightmare now. Fortunately this hotel is very close to the airport, so leave a little early viola, easy ride there. We are returning in December and would like our same room ( or upgrade) if possible. It was 311. Thanks!!
Stayed 2 nights in Nov 2024

6/10 Okay

Fleur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is nice and the rooms big. I didn’t the location though. 1) there are not shops nearby 2) to get to the city centre during peak hour is not the go.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place
Stayed 1 night in Oct 2024

6/10 Okay

Glory Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities
We only stayed for 3 hours and look for another hotel. The staff were great but the room smell like paint, thus, causing an allergic response. The shower drainage clogged up.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Not speaking good English aat reception
Stayed 1 night in Sep 2024

10/10 Excellent

Younga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Stayed 3 nights in Aug 2024

8/10 Good

Manolita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and new. The bathroom in the ground floor near the elevator should be maintained closely as it stinks, this is the bathroom used mostly by people using the pool. The ballroom is located on the 3rd floor and during events it’s loud as rooms are not sound proof. Rooms are set for two even if you booked for 3 people, it should be prepped for the amount of guests listed on that booking. I have to ask And initially argue with front desk as they insist it’s good for two when you have listed during booking how many guests are registered. I would still recommend this hotel as the rooms are quite spacious and it’s next to a waterpark especially if you are traveling with kids, but need to have own private vehicle as it is out of the way. Also this hotel is about 15 min away from airport so added bonus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff. Good food. Very clean and quiet.
Stayed 4 nights in Aug 2024

8/10 Good

jill maleen, placentia

Traveled with family
Liked: Cleanliness, staff & service, amenities
I would definitely stay here again! The price is just right and it’s with breakfast already, The hotel is very clean & spacious. We just had an issue with our first room regarding the toilet not flushing & the bath floor not draining but they helped us move to another room right away. The staff are very courteous & respectful. I would recommend this hotel to those who wants to stay closer to the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Georgea

Traveled with family and small children, Traveled with partner
Had a very good experience celebrating my sons bday st this property. Everything went smooth from changing my reservation till we checked out.
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, large beds. Great for families and big groups
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 3 nights in Jul 2024

4/10 Poor

Girlie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Big hotel rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Julieta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and clean except there is a mosquito in our room. The bedding is so clean but is smell like musty😞
Stayed 2 nights in Jul 2024

10/10 Excellent

Josiefe

Liked: Cleanliness, staff & service
Property is nearby the airport
Stayed 1 night in Jul 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jul 2024

8/10 Good

Ivo, Pangvitch

Stayed 1 night in Jul 2024

10/10 Excellent

Ivo, Pangvitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Liezel

Stayed 1 night in Jul 2024

10/10 Excellent

Ajel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

GRACE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was clean and spaccious.
Stayed 3 nights in Jul 2024

8/10 Good

Ivo, Pangvitch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024