3.5-star hotel in Makati Central Business District
Self parking, a meeting room, and concierge services are available at this smoke-free hotel. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
BSA Tower Serviced Residences offers 65 air-conditioned accommodations with safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. This Makati hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
BSA Tower Serviced Residences features concierge services, laundry facilities, and dry cleaning/laundry services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Makati hotel also offers a front-desk safe, an ATM, and an elevator. Onsite parking is available (surcharge).
BSA Tower Serviced Residences is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Languages
English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Self parking on site (PHP 200 per night)
Extended parking on site (PHP 200 per night)
Food and drink
Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 200 per person
Family friendly
Laundry facilities
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting room
Accessibility
Elevator
More
1 building
36 floors
Built in 2002
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer (on request)
Shower
Towels provided
More
Air conditioning
Individual decor
Individual furnishings
Safe
Policies
Check-in
Check-in time starts at 2 PM
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Along Gallardo Street, Legazpi Village]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1600.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: PHP 2000 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately PHP 200 per person
Airport shuttle fee: PHP 1200 per vehicle (one way)
Self parking fee: PHP 200 per night
Extended parking fee: PHP 200 per night
Rollaway bed fee: PHP 1600.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
BSA Tower Serviced Residences Aparthotel Makati
BSA Tower Serviced Residences Aparthotel
BSA Tower Serviced Residences Makati
BSA Tower Serviced Residences
BSA Tower Serviced Resinces M
BSA Tower Serviced Residences Hotel
BSA Tower Serviced Residences Makati
BSA Tower Serviced Residences Hotel Makati
BSA Tower Serviced Residences Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 63 out of 540 reviews" "
10 - Excellent
63
Rating 8 - Good. 164 out of 540 reviews" "
8 - Good
164
Rating 6 - Okay. 170 out of 540 reviews" "
6 - Okay
170
Rating 4 - Poor. 90 out of 540 reviews" "
4 - Poor
90
Rating 2 - Terrible. 53 out of 540 reviews" "
2 - Terrible
53
6.4/10
Cleanliness
6.8/10
Staff & service
6.6/10
Amenities
5.8/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Terrible
Maria
Sep 18, 2022
Maria
Stayed 2 nights in Sep 2022
2/10 Terrible
James
Traveled with family and small children, Traveled with group
I pre-paid for two rooms for two nights. When my wife arrived she was told that BSA Tower does not rent on a short-term basis and that there were NO rooms available. They said that they didn't know that you could still reserve and pay for a room.
She asked about a refund and was told they knew nothing about that.
I have sent a number of emails to the manager and have received no response.
James
Stayed 2 nights in Aug 2022
6/10 Okay
Freddie
Apr 2, 2022
Freddie
Stayed 13 nights in Jan 2020
4/10 Poor
Verified traveler
Traveled with family and small children, Traveled with partner, Traveled with family
Mar 16, 2020
Liked: Staff & service
Disliked: Cleanliness, amenities
The entrance for the hotel is the back of the building right beside the laundromat, not as appealing as the actual lobby in the pictures. Check in area is in a very small space, can only fit 1 guest in, no area to hang around. My parents found a cockroach on the towels in the bathroom, no soap, shampoo, conditioner. However though staff are very friendly and very helpful. Will not recommend.
location is good, buy the overall conditions not so satisfied
haizhong
Stayed 1 night in Feb 2020
4/10 Poor
Verified traveler
Business traveler
Feb 9, 2020
BSA is BS!!!! Front door is off limit for guest use. Had to use back alley door. Misleading ad showing beautiful front entrance. Try to use and guards will STOP.you from using it. I want a refund.
Verified traveler
Stayed 6 nights in Jan 2020
8/10 Good
Samuel AJ
Traveled with group
Feb 7, 2020
Liked: Staff & service
Perfect location to stay.
Our stay is just ok overall. I commend the staff for they are extremely polite and helpful. The room is kind of outdated needs some upgrade. Security is great. The location is perfect.
Samuel AJ
Stayed 2 nights in Feb 2020
6/10 Okay
Dietz,Wilma, Seattle Washington
Business traveler
Feb 2, 2020
The towels smells; they are stained and not white. The lobby sucks and smell sewage😩
Depending on your need: I wanted a place where I can cook and access nearby malls. In fact the area is safe and I liked the environment within and without... I had a chance of walking around during the night and never had to fear anything... I am not sure but I think this is one of places where i felt comfortable walking during the night.
There are places like Ayala Garden where I spent two days just enjoying whatever was going there... no disturbance no massage girls to bother you etc.
Another thing I liked the area is that there are restaurant and shops that run almost 24 hrs.
Bathroom sink was clogged.
Balcony is locked sealed shut inaccessible.
Overall I still recommend BSA .
Very clean & staff was very friendly.
Walking distance to Glorietta Mall & other shopping areas.
Just about 30 minutes from the Airport.
My parents would always stay in the hotel when we visit the Philippines. They love the place and everyone are so friendly. I do love this hotel too! Keep up the good work guys! This is the 3rd time my parents are staying again there in a few weeks. See you soon! Thanks!
The front office staff disclosed the terrible situation of an elevator technical malfunction, only after I signed the accommodation agreement. The elevator works for a short 30 minute window period every 2 hours. For the next 2 days hotel I and other hotel had to suffer and wait in a cramped crowded elevator lobby (no seats) for the short window period by which to access our hotel rooms. Terrible circumstances which the hotel management could have alleviated with a few additional amenities. It seems they just don't care. Very deficient management action for an otherwise well located hotel.
The check in counter is at the back of the property, not convenient and is bad when they make you walk around the outside like a 100 metres dragging your luggage, not able to use the lobby corridor as informed by the porter until after check-in. the unit is dated and power sockets points in awkward location. Balcony is locked for security reasons which i feel is more to prevent smoking or jumping off the building.
The room was very large and was kept clean. All amenities were provided. Unfortunately was my first impression at the reception very bad, as due to some dispute between operator and owner front entrance was not accessible for guests and I had to enter through the back door. However, the staff was nice and accommodating and I have no complaints otherwise. I hope for the operator that they can work on matters.