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Citadines Bay City Manila

4.0 star property

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Reception
Deluxe Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Premier Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
Diosdado Macapagal Blvd, Pasay, Manila, 01300
  • SM Mall of Asia
    ‪8 min walk‬
  • City of Dreams Manila
    ‪14 min walk‬
  • Newport World Resorts
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪5 min drive‬

Room options

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | In-room dining

Premier Room, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 527 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

8.8 out of 10
Excellent
(20 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Premier Studio

8.8 out of 10
Excellent
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Premier

In-room safe, laptop workspace, soundproofing, iron/ironing board

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Premier Room

In-room safe, laptop workspace, soundproofing, iron/ironing board

One Bedroom Premier Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Studio

  • Sleeps 2
  • 2 Twin Beds

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About this property

Citadines Bay City Manila

4-star hotel in Barangay 76
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Citadines Bay City Manila offers 212 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Microwaves and rice cookers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Citadines Bay City Manila features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This Pasay hotel also offers tour/ticket assistance, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Citadines Bay City Manila is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Children aged 6 and younger eat free breakfast.
Bay Cafe - This restaurant serves breakfast, lunch, dinner, and light fare.
Lobby Lounge - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 950 for adults and PHP 475 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bay Cafe
  • Lobby Lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Rice cooker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PHP 2000 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for PHP 1650 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 950 for adults and PHP 475 for children
  • Airport shuttle fee: PHP 1422 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 2000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1650 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is required for transportation to and from this property
Free WiFi in public areas has a 2-device limit

Property is also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Citadines Bay City Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 544 out of 785 reviews
Rating 8 - Good. 174 out of 785 reviews
Rating 6 - Okay. 39 out of 785 reviews
Rating 4 - Poor. 13 out of 785 reviews
Rating 2 - Terrible. 15 out of 785 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice, and very reasonable
Stayed 1 night in Mar 2025

6/10 Okay

Jamie

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All the staff I encountered, from security, door man, reception, cafe and conference staff were all friendly and helpful. Top marks there. The room was generally well appointed in terms of the size of the bed, the sofa and the desk and chair. However this was let down by the many broken room items: one of the two plug sockets by the desk did not work. The ‘service room’ button did not work, the window was locked slightly open causing vehicle noise to enter the room, particularly in the very early morning. The curtains worked but one side was very stiff - risking them getting broken. The hairdryer had an exposed electrical wires containing the mains power! The wifi did not work when I first arrived - it transpired my IP address to be white listed. My colleague in another room had the same problem. I tried to call reception only to find the room phone did not work either! I lost a lot of productive time that evening. Staff at reception resolved the wifi and phone issues promptly but for the price paid I would expect services to work first time. The hotel pool was nice and a good place to spend some time outside the room. The conference facilities were good. The hotel has a water container system to reduce plastic bottles in the room. Seems like a good initiative but a bit tricky to use without making a mess on the floor. I was also disappointed to see the security guard kick a plastic drink bottle into the street. The hotel does not provide any recycling that I could see.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy, Brush Prairie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a pleasent stay at the Citadines. Friendly staff and fantastic restaurant. Will always stay there when i travel that way.
Stayed 6 nights in Feb 2025

10/10 Excellent

Romina Habacon

Stayed 14 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citadines provided us with a delightful and comfortable stay in a convenient spot close to numerous shops. Also they allowed us to check out late for half the price which is amazing! Highly recommendable!
Stayed 1 night in Mar 2025

10/10 Excellent

Linglingay

Friendly and attentive personnel. Quiet and safe area of the city. Close proximity to shopping, dining, entertainment and the ocean.
Stayed 1 night in Mar 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Johan, Santa Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice pool. Good rooms clean and safe.
Stayed 5 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Quick walk to MOA near grocery store
Stayed 4 nights in Mar 2025

8/10 Good

Andre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

chad

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Stayed 4 nights in Feb 2025

10/10 Excellent

Eddison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. Got the Expedia VIP room upgrade for free and the room was quite nice - spacious enough for my partner and I. Breakfast buffet was delicious albeit a little limited on options. Got a in-room massage for a reasonable price (they provide 24 hours service just call ahead of time). Lobby is gorgeous and front desk staffed all hours with security out front. Only real complaint is bathroom shower drain design was such that the water puddles and drains quite slowly. Convenience/ pharmacy and W-Mall are all in walking distance (less than 2 blocks). Definitely check out the nearby Gala Food Park. This large indoor food court is a unexpected hidden gem where you can dress up in a Japanese yukata, grab very Instagrammable pics, and eat/drink cheap but yummy Asian cuisine (such as Japanese, Thai, Taiwanese, Hong Kong Chinese, Viet & Filipino) or "Western" foods.
Stayed 2 nights in Feb 2025

6/10 Okay

Isidoro

Traveled with partner
Liked: Amenities, property conditions & facilities
Unsure about the VIP treatment is said it was un upgrade but seems like no upgrade same as any other room. The only positive comment I would have about this place is the dining area staff were very nice out off the amenities here they were the only ones that spoke and try to connect.
Stayed 4 nights in Feb 2025

4/10 Poor

Ana Maria

Traveled with family
At first we stayed in an average 1 bedroom (729). There's a big TV in the living area that wasn't working, so they have to call someone to fixed it and put a limited channels. The bed has bugs, i woke up with 2 bites on my ankle. We called on the front desk and they immediately moved us to different room, which was a bit brighter with a pool view. We stayed for 4 nights, it was a good experience and enjoyed it with our family.
Stayed 4 nights in Feb 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly close to Shopping Malls and easy access to parking Rooms were clean and well appointed. Views from windows were clear and no other high level buildings nearby.
Stayed 5 nights in Feb 2025

8/10 Good

Editha

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Editha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Carpet has a musty smell. The egg is station could be more efficient if the person is more communicative. Eggs is a staple part of breakfast. Reducing the waiting time for the egg dishes( except the boiled egg)would be a nice change.When we were assigned to our table for the breakfast buffet, we were missing coffee creamers and mugs, which usually is already prepped on the table for the guests.
Stayed 1 night in Feb 2025

10/10 Excellent

Rainier Kristian

Stayed 5 nights in Feb 2025

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Location was good, premium suite was roomy. Lack of channels for TV movies was very low... Tried to extend the room for one more night, lobby staff said no rooms were available, I signed into Expedia 15mins later and reserved the same room they said wasn't available
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaztine Marie

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There is a ubic hair in the toilet seat
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great have stayed multiple times. Can’t beat location.
Stayed 2 nights in Feb 2025