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Citadines Bay City Manila

4.0 star property

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Reception
Premier Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board
Deluxe Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Diosdado Macapagal Blvd, Pasay, Manila, 01300
  • Mall of Asia Arena
    ‪9 min walk‬
  • SM Mall of Asia
    ‪12 min walk‬
  • SMX Convention Center
    ‪13 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪12 min drive‬

Room options

View all photos for Premier Room, 1 Bedroom

In-room safe, laptop workspace, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

  • 527 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio, 2 Twin Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio | In-room safe, laptop workspace, soundproofing, iron/ironing board

Premier Studio

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Premier

In-room safe, laptop workspace, soundproofing, iron/ironing board

Studio Premier

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Premier Room

In-room safe, laptop workspace, soundproofing, iron/ironing board

One Bedroom Premier Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Studio

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

The Heritage Hotel Manila

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (2681)
The price is $63
per night
$77 total
includes taxes & fees
Mar 9 - Mar 10
The Heritage Hotel Manila

About this property

Citadines Bay City Manila

4-star hotel in Barangay 76
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Citadines Bay City Manila offers 212 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Microwaves and rice cookers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Citadines Bay City Manila features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This Pasay hotel also offers tour/ticket assistance, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Citadines Bay City Manila is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Bay Cafe - This restaurant serves breakfast, lunch, dinner, and light fare.
Lobby Lounge - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 950 for adults and PHP 475 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bay Cafe
  • Lobby Lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Rice cooker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PHP 2000 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1650 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 950 for adults and PHP 475 for children
  • Airport shuttle fee: PHP 1422 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 2000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1650 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is required for transportation to and from this property
Free WiFi in public areas has a 2-device limit

Property is also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Citadines Bay City Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 517 out of 736 reviews
Rating 8 - Good. 159 out of 736 reviews
Rating 6 - Okay. 33 out of 736 reviews
Rating 4 - Poor. 12 out of 736 reviews
Rating 2 - Terrible. 15 out of 736 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to Mall of Asia and the baywalk and thus is excellent for travelers, loved the property, excellent staff, the restaurant is awesome.
Stayed 8 nights in Oct 2024

10/10 Excellent

Norman, Bethlehem

Traveled with partner
Liked: Amenities
Excellent service!
Stayed 1 night in Oct 2024

2/10 Terrible

Amir Maziar

Disliked: Cleanliness, staff & service, amenities
Everything was a disaster which tells me management doesn't really care about paying customers. A lot of ship crew and air crew. I guess it would be ok if it was free. Housekeeping sucked. Bedbugs. Room service was terrible. Front desk was totally unhelpful. Restaurant is always empty..... except for free breakfast. Security guys were excellent and the gym and gym staff were great.
Stayed 6 nights in Oct 2024

6/10 Okay

Elsie, Las vegas

Business traveler, Traveled with partner
Not much to say
Stayed 3 nights in Sep 2024

6/10 Okay

Elsie, Las vegas

Business traveler, Traveled with partner
Not much to say
Stayed 1 night in Sep 2024

10/10 Excellent

Olivia, Ossining

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and cleaned. Room is cozy and comfortable and staff were all very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Norman, Bethlehem

Liked: Cleanliness
Nice and clean hotel with excellent service especially James. Very close to MOA and airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
This is the 2nd time we have stayed here and it was great both times. The staff were friendly and helpful from check in to check out. The rooms are great! Spacious, clean and very comfortable. About a 15min walk to Mall of Asia and 20 drive to the Airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Traveled with family
Keep Citadines on your option list. Close to MOA & standards rival other key hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

drorkis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great sevice and staf
Great hotel great sevice and staff, jamed was very helpfull near sm mall
Stayed 3 nights in Oct 2024

10/10 Excellent

Maryjane, Belleville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything ok
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Manila
Stayed 1 night in Sep 2024

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

marjorie, los angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was a pleasant surprise. I chose this hotel for the location, price and reviews. Everything was perfect until my cousin got trapped in the bathroom. The door lock got stuck. And had to call maintenance to open it. Also the wifi wasn’t working with the username and password the front desk gave us, had to call the front desk and they gave us a differnt password. Overall, the staff was very nice and pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Berneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience in this hotel. Staff was very accomodating and welcoming. They had a laundry service which was very convenient. Our room was also very clean a d well kept. Will book this hotel again in the future!
Stayed 1 night in Sep 2024

10/10 Excellent

Benigno

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating. The staff are nice and kind
Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room smelled musty
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as expected
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Family Friendly
Stayed 2 nights in May 2024

10/10 Excellent

Ma Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Citadines had been very, very accomodating! I had a lot if problems with my flights and all but they’ve been very, very understanding. Thank you once again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place when you don't have a rental car. Everything you need is walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

Darlene, Hagatna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Cory

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good hotel,convenient to international lay over flights 12-15mins ride to NAIA airport. Plus its a pet friendly hotel my cat love our room.
Stayed 1 night in Jul 2024

10/10 Excellent

Jerick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness
Nice place
Stayed 2 nights in Jul 2024