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City Garden Hotel Makati

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Garden Hotel Makati

Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Lobby lounge
Front of property - evening/night
City view from property
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
7870 Makati Avenue corner Durban St., Makati, Manila, 1210
  • Power Plant Mall
    13 min walk
  • Ayala Triangle Gardens
    14 min walk
  • Ayala Center
    15 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    28 min drive

Room options

View all photos for Deluxe Queen

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Queen

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for No View Room

No View Room | In-room safe, desk, blackout drapes, iron/ironing board

No View Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Deluxe Twin Room

Executive Deluxe Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Deluxe Twin Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Deluxe Queen

In-room safe, desk, blackout drapes, iron/ironing board

Executive Deluxe Queen

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Executive Twin Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Executive Queen Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

City Garden GRAND Hotel

Pool
Hot Tub
Spa
Parking included
4.6 out of 5, Wonderful, (1119)
City Garden GRAND Hotel

About this property

City Garden Hotel Makati

4-star hotel in Makati Downtown
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
City Garden Hotel Makati offers 160 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, City Garden Hotel Makati features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, a rooftop terrace, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.

City Garden Hotel Makati has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Bistro - This restaurant serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.
Encima - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 7:00 AM to 7:00 PM
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 520 for adults and PHP 260 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bistro
  • Encima

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 23 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 700.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 520 for adults and PHP 260 for children
  • Rollaway bed fee: PHP 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

City Garden Hotel
City Garden Hotel Makati
City Garden Makati
Hotel Makati City
Makati City Garden
Makati City Garden Hotel
Makati City Hotel
City Garden Hotel Makati Metro Manila
Makati City Garden Hotel
City Garden Hotel Makati Metro Manila
City Garden Hotel Makati Hotel
City Garden Hotel Makati Makati
City Garden Hotel Makati Hotel Makati

City Garden Hotel Makati Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1052 reviews" "
Rating 8 - Good. 330 out of 1052 reviews" "
Rating 6 - Okay. 96 out of 1052 reviews" "
Rating 4 - Poor. 39 out of 1052 reviews" "
Rating 2 - Terrible. 24 out of 1052 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but showing its age a little, have stayed a few times now and will stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Collin

Liked: Cleanliness
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Leigh Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly from the bellmen, front desk, housekeeping, waitstaff, cook, and pool attendants. Facility is clean and accessible. Food is delicious. We would stay here again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time here. We feel like part of the family. Will be back.
Stayed 7 nights in Aug 2024

6/10 Okay

Bjorgen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is like a sinking ship, with its multitude of issues, like toilets that always clog up (doesn't matter which room you are in), tubs that don't drain correctly whilst taking a shower, TVs that don't work, internet WiFi that doesn't work, or is intermittent (moving room fixes this sometimes), gym equipment that doesn't work or is really old. The only saving grace is that the staff is excellent, as always, but they are dealing with what I equate to a sinking ship. It's too bad, as the improvements shouldn't be that difficult to implement.
Stayed 10 nights in Aug 2024

8/10 Good

angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lifts - not sufficient only having 2. This is a large hotel and the lifts were often crowded and you had long waiting time
Stayed 3 nights in Aug 2024

10/10 Excellent

Maninder

Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Utilized the City Garden Hotel on short notice to wait out Typhoon Carina flooding in Manila. The front desk staff were excellent in helping me with a tentative check-out pending my original hotel being reachable after the flooding. Ms. Aibe was very diligent and efficient over the course of two hours helping me get back on track. As for the hotel, it has everything I needed. The room was clean and in good working order. I had a stay at the Grand sister property before, and I honestly prefer this property. The elevators are were quicker. The hallways were cleaner and cooler. And the room was even quieter. Overall, a very good value and great experience staying at the City Garden Hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

stanley allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very helpful
Stayed 11 nights in Jul 2024

6/10 Okay

neil

Liked: Cleanliness, staff & service, property conditions & facilities
rainy manilla
great place just terrible weather
Stayed 3 nights in Jul 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was great.
Stayed 2 nights in Aug 2024

6/10 Okay

Udodirim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

John Valen, Dededo

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating staffs and great service!
Stayed 5 nights in Jul 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Room so nice
Stayed 1 night in Jul 2024

6/10 Okay

Parviz

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Agoda, etc have no control or checking over these hotels. If the holes’s pool is out of order nobody informs you and not even a discount after you’ve made the full payment for using pool, etc. It also happened to me in a 5 star hotel in Dubai the hotel asked me to pay Extra $250 Before they hand me the key and that was absolutely disappointing. 👎👎👎👎👎👎👎👎
Stayed 4 nights in Jul 2024

10/10 Excellent

Garfet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, and their breakfast is A .
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came in to Makati for a quick stop over to relax during my 17 hour lay over. The staff at City Garden were so accommodating and kind to me. I was solo and was very tired after my early morning flight. They did everything to help me feel comfortable. The man at the pool (I wish I rememberd his name) was particularly kind to me, he even offered to make a bed in the gym area while i waited for my room to be ready. The front desk staff, particularly Ms Dada and Ms Lynne were very helpful in finding me a room that I could check into early. Security made me feel safe Rooftop pool area was aeesome and also had a hot tub that was perfect temperature for the climate. I would recommend this hotel and will return if I ever stop over in Manila again.
Stayed 1 night in Jul 2024

10/10 Excellent

Dylan, New Hyde Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here many times a year. My second favorite place to stay after the Dusit. Buffet breakfast is good with ample choices. The security in the front are amazing. Nicest and protective people you will meet. The pool on the roof is a little small.
Stayed 2 nights in Jul 2024

8/10 Good

allan

Very kind and hospitable staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air Conditioner was broken prior to our arrival in
This the 3rd time that I booked for this hotel and 2nd Time that the air conditioning was broken before we arrived on July 01-02. We have another booking 3rd time is NOT acceptable dated July 19-20. This is will be the last booking that I will be using the hotel. If the Air conditioner was broken before we arrived then they should NOT used this for guest until it was fixed. They booked us and the. We are in the room no ventilation no fan and obviously the Air conditioner was broken prior to our arrival. Why did they booked us for that room and so slow in moving us to different room. The 2nd booking date we were moved to different room but this July 19-20 We were informed that NO available room to moved. We end up staying in the room so hot and and sweating during our stay.
Stayed 1 night in Jul 2024