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Crowne Plaza Manila Galleria by IHG

4.5 star property

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Photo gallery for Crowne Plaza Manila Galleria by IHG

Exterior
Room amenity
2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
Ortigas Avenue, Corner, Asian Development Bank Ave. (ADB), Pasig, Manila, 1100
  • Robinsons Galleria Mall
    ‪1 min walk‬
  • Asian Development Bank Headquarters
    ‪5 min walk‬
  • SM Megamall
    ‪8 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room

  • 427 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access (High Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (Low Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Low Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Twin Beds (Low Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Low Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Twin Beds (Low Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (Low Floor)

Junior Suite, 1 King Bed, Club Lounge Access (Low Floor) | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Business Lounge Access (Low Floor)

  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access (Crowne)

Suite, 1 Bedroom, Club Lounge Access (Crowne) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access (Crowne)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed (Low Floor)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Business Lounge Access

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Twin Beds, Business Lounge Access

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Twin Beds (High Floor)

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Business Lounge Access

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, Corner (Low Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access, Corner (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, Corner (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Business Lounge Access, Corner (High Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 2 Twin Beds (High Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Business Lounge Access (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms, Business Lounge Access (High Floor)

  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn & Suites Manila Galleria by IHG

  • Kids pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1003)
Holiday Inn & Suites Manila Galleria by IHG

About this property

Crowne Plaza Manila Galleria by IHG

4.5-star Pasig hotel, connected to a shopping center in Ugong Norte
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Crowne Plaza Manila Galleria by IHG offers 262 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Crowne Plaza Manila Galleria by IHG features a fitness center and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 34003 square feet (3159 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Crowne Plaza Manila Galleria by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Seven Corners - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Xin Tian Di - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Bar One - This bar serves light fare only. Open daily.
Agenda - This coffee shop serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (PHP 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,500 for adults and PHP 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Agenda
  • Bar One
  • Seven Corners
  • Xin Tian Di

Things to do

  • Children's pool
  • Gym
  • Shopping mall

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 34,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1875.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 2700 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1875.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Galleria Manila
Crowne Plaza Manila
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Manila Galleria Hotel Pasig
Crowne Plaza Manila Galleria Pasig
Manila Crowne Plaza
Manila Crowne Plaza Galleria
Manila Galleria Crowne Plaza
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City

Crowne Plaza Manila Galleria by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 339 out of 716 reviews
Rating 8 - Good. 248 out of 716 reviews
Rating 6 - Okay. 72 out of 716 reviews
Rating 4 - Poor. 37 out of 716 reviews
Rating 2 - Terrible. 20 out of 716 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 2 nights in Nov 2024

8/10 Good

Maria Lourdes

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at the Crowne Plaza Ortigas!
We really enjoyed our stay here. Check-in process was quick and easy - we were able to check-in to our room before the check-in time since we arrived from the airport early in the morning. The hotel staff was very friendly and greeted us every time we left and came back for the day. The hotel room (premium twin beds room) is so spacious compared to a standard hotel room. With all our luggages, we were able to spread out our stuff and not get in each others way. The bathroom is spacious too with separate shower and bathtub. The concierge is great, we were able to leave our big luggages there for almost a week while we went to the province. Keep in mind, Ortigas is a busy street during rush hour (pretty much most of the day) - it was challenging to get a GRAB driver to come out there, but someone is bound to come get you even though it will take almost an hour for them to come (during rush hour). I love that there is Robinson's mall access on floor 3 and 4. Also, guests have access to the Wellness spa that is located in the Holiday Inn, just follow the signs to get there. Super affordable massages! I'd definitely staying here again!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So comfortable!
Stayed 2 nights in Nov 2024

10/10 Excellent

MICHELLE, Lancaster

Stayed 13 nights in Oct 2024

10/10 Excellent

Camille

Stayed 1 night in Oct 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
I loved my stay here, requests were handled quickky by warm and friendly staff, I would reccomend this hotel to anyone, conveniently attached to tbe mall for easy access to different foods and shopping, if you vape be careful because the local security street police will give you a ticket regardless of how long you have been in their city, so be careful out on the streets, but the hotel itself was wonderful and i would also recommend their breakfast buffet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Felix Ray

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 5 nights in Oct 2024

4/10 Poor

Ron

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was advised of prepaid breakfast (discounted @ php 1200) so availed of it but still was charged the regular @ php1700/person Bad coordination from front desk to the cafe brkfst restaurant.
Stayed 3 nights in Oct 2024

8/10 Good

kim fei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Kamran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast, much variety. Breakfast Ambassador was very helpful. Hotel is connected to shopping mall.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gonzalo

Stayed 3 nights in Oct 2024

10/10 Excellent

ANTHONETTE

Stayed 4 nights in Oct 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Sure ill be back soon
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed in during my many trips to the Philippines.
Stayed 5 nights in Oct 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good but the carpet definitely needs to be changed. The staff were wonderful, friendly, very helpful. Service was super fast, and their operation was very efficient. Robinsons Galleria mall is attached to the property with lots of options. Lots of walkable shopping and dining as well. It is in a busy corner with lots of noise. But it becomes background noise after a couple of days.
Stayed 7 nights in Oct 2024

6/10 Okay

Victor Miguel

Stayed 18 nights in Sep 2024

8/10 Good

Taleah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy to get around and use Grab. Connected to Robinsons Mall with ample access to restaurants, shopping, and a grocery store. Very friendly staff that speak good English. Very clean facilities and hotel room. Very comfortable and well appointed. Also a great value for the price. Cons: hotel could use some repair and renovation and to tackle the city smells in the lobby which is typical in Manila. Room service food also isn’t very good.
Stayed 4 nights in Sep 2024

6/10 Okay

ALBERT D.

Shower leaks onto the bathroom floor. Need to replace bath towels
Stayed 3 nights in Oct 2024

10/10 Excellent

Ghislain

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shopping mall was conveniently close
Stayed 2 nights in Sep 2024

10/10 Excellent

Cliff, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Sep 2024

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, property conditions & facilities
One stop shops
Stayed 5 nights in Sep 2024

10/10 Excellent

Nimrod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great and would highly recommend the place.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rilly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pam was super nice. She helped accommodate our needs when it came to leaving our bags with the conceirge.
Stayed 1 night in Sep 2024

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed! Not enough towels and toiletries for the number of guests in a room. I had to call and asked for additional towels and no toiletries at alll. The worst part, the staff inserted a note asking you to pay your bills when on fact you’ve paid for the room before checking in. It seems like an “electric bill” inserted at the. Iton of your door.
Stayed 1 night in Aug 2024