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Fersal Hotel Neptune Makati

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fersal Hotel Neptune Makati

Reception
Lobby
Restaurant
Lobby
Premium Deluxe | Minibar, in-room safe, desk, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking included
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
No. 107 Neptune Street, Bel Air II, Makati, Manila
  • Century City
    2 min walk
  • Power Plant Mall
    14 min walk
  • Ayala Triangle Gardens
    14 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    30 min drive

Room options

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed | Minibar, in-room safe, desk, free WiFi

Deluxe Single Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Deluxe

Premium Deluxe | Minibar, in-room safe, desk, free WiFi

Premium Deluxe

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, 2 Twin Beds

Deluxe Double or Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, free WiFi

Deluxe Double or Twin Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Fersal Hotel Neptune Makati

3-star hotel in Bel-Air
A restaurant, a business center, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Fersal Hotel Neptune Makati offers 33 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Fersal Hotel Neptune Makati is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Inn Cafe - Onsite café.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PHP 250 to 500 per person
  • A restaurant

Restaurants on site

  • Inn Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Massage

Accessibility

  • Elevator

More

  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 650.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 250 to 500 per person
  • Airport shuttle fee: PHP 800 per vehicle (one-way)
  • Rollaway bed fee: PHP 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Fersal Hotel Neptune
Fersal Hotel Neptune Makati
Fersal Neptune
Fersal Neptune Makati
Fersal Hotel Bel-Air Makati
Fersal Hotel Bel-Air
Fersal Bel-Air Makati
Fersal Bel-Air
Fersal Hotel - Bel-Air Makati, Metro Manila
Fersal Hotel Neptune Makati Metro Manila
Fersal Hotel Bel Air
Fersal Neptune Makati Makati
Fersal Hotel Neptune Makati Hotel
Fersal Hotel Neptune Makati Makati
Fersal Hotel Neptune Makati Metro Manila
Fersal Hotel Neptune Makati Hotel Makati

Fersal Hotel Neptune Makati Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 36 out of 189 reviews" "
Rating 8 - Good. 72 out of 189 reviews" "
Rating 6 - Okay. 51 out of 189 reviews" "
Rating 4 - Poor. 18 out of 189 reviews" "
Rating 2 - Terrible. 12 out of 189 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Sean

Liked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

RUBEN II

Traveled with partner
Typically a modest hotel near Poblacion & Makati Ave. with all you need for a quick stay within the business district.
Stayed 1 night in Feb 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service
Staff respects the customer and protects their privacy. One thing needs work is the hot water doesn't always work.
Stayed 4 nights in Jan 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room, approachable staff, value for money
Stayed 1 night in Nov 2023

10/10 Excellent

Juan Pan

Liked: Cleanliness, staff & service
Generally good for short stay
Stayed 5 nights in Oct 2023

10/10 Excellent

Warren

Stayed 2 nights in Sep 2023

10/10 Excellent

Nicolas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price, location is great, accommodation is good!
Stayed 1 night in Sep 2023

10/10 Excellent

Gervin

Stayed 3 nights in Jul 2023

10/10 Excellent

Juan Pan T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At Fersal
Comfortable and relaxing
Stayed 8 nights in Jun 2023

8/10 Good

Ivee

Stayed 3 nights in Jun 2023

6/10 Okay

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was not great.
Stayed 18 nights in May 2023

6/10 Okay

Thomas

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2022

6/10 Okay

David

Stayed 12 nights in Feb 2022

2/10 Terrible

masaki

Traveled with group
Liked: Cleanliness, staff & service
I went the hotel.but this hotel is covid positive quarantined hotel.so can’t stay. So pls pay back me.
Stayed 1 night in Jan 2022

4/10 Poor

james

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
cockroach was annoying. This was a quarantine hotel and they did not tell us.
Stayed 3 nights in Dec 2021

8/10 Good

ANGELINA

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is less than a kilometer away from my place in Makati so it is ideal for me to use it as quarantine facility. The Asst. Manager in charge when I was there was serious and strict about the hotel's part in the quarantine protocols. Ms Dalit was also resourceful in resolving issues related to my stay. The room I stayed in was spacious and clean. The only negative impression I had was the linens have seen so many wash cycles that they need to be replaced.
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No good
The people who worked there were very friendly. But overall the place is dirty, needs work, Roche's all over the place. You have to ask for a change of sheets or something else. Would not recommend staying here
Stayed 17 nights in Nov 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs renovation. No stable water as far heat and cold. Noisy as room not sound proof can hear vehicles - hard to sleep. Found Closet and drawers with small pest.
Stayed 5 nights in Oct 2021

6/10 Okay

Patria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only good thing are the STAFF
Stayed 10 nights in Sep 2021

8/10 Good

Raoul Franco

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

DAVID

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine, except for where my room was located near the street thus making it very noisy at night and in the morning. Also for some like me its not a great positive to be so close to burgo street, for some it might be,
Stayed 4 nights in Feb 2020

6/10 Okay

Joel

Disliked: Cleanliness, property conditions & facilities, room comfort
Not bad for the money
Great location for the mall and the bars, but its noisy and wasnt the cleanest place. Not bad for the money though.
Stayed 2 nights in Jan 2020