Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.
A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
Herald Suites Polaris is a smoke-free property.
Herald Suites Polaris offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Aurora Lobby Cafe - This café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must be of specific type(s): Antigen
Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
Cashless transactions are available
Contactless check-out is not available
Security system
Mobile key entry is not available
Staffed front desk
Guest will receive an email before arrival 48 hours
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Smoke detector
Service animals not allowed
Parking height restrictions apply
Debit cards
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
At check-in, guests must provide a negative Antigen COVID-19 test result.
Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.