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Hotel H2O

4.0 star property

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Photo gallery for Hotel H2O

Bar (on property)
Aerial view
Breakfast, lunch, dinner served; ocean views
Standard Twin Room, 2 Twin Beds, Sea View | View from room
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Luneta, (Behind the Quirino Grandstand), Manila, 1000
  • Manila Ocean Park
    ‪1 min walk‬
  • Quirino Grandstand
    ‪3 min walk‬
  • Rizal Park
    ‪8 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪28 min drive‬

Room options

View all photos for Family Room

Family Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Family Room

  • Sleeps 5
  • 1 Queen Bed OR 3 Twin Sofa Beds

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Standard Room, 2 Twin Beds, Park View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds, Park View

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Sea View

Standard Twin Room, 2 Twin Beds, Sea View | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Twin Room, 2 Twin Beds, Sea View

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Bay View

Family Room, Multiple Beds, Bay View | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Family Room, Multiple Beds, Bay View

  • Bay view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Sofa Beds

View all photos for Bayview King Room

Bayview King Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Bayview King Room

  • 269 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room

Signature Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Signature Room

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

Superior Room, 2 Twin Beds, Park View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Aqua Room

Aqua Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Aqua Room

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Hot Tub
  • Spa
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4.5 out of 5, Wonderful, (1003)
The price is $108
per night
$122 total
includes taxes & fees
Feb 25 - Feb 26
The Manila Hotel

About this property

Hotel H2O

4-star Manila hotel, connected to a shopping center in Ermita
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Hotel H2O offers 147 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zenyu Eco Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.
Hotel H2O features a full-service spa and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4413 square feet (410 square meters) include a conference center. This business-friendly hotel also offers spa services, coffee/tea in a common area, and concierge services. For a surcharge, the property provides an area shuttle within 10 meters and a roundtrip airport shuttle. Parking is available onsite for a surcharge.

Hotel H2O has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Makan Makan Food Village - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 m
  • Self parking on site (PHP 100 per stay)
  • Valet parking on site (PHP 55 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 599 for adults and PHP 299 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Makan Makan Food Village

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference center (4,413 square feet of space)

Outdoors

  • On the bay

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (20 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: PHP 2000
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 599 for adults and PHP 299 for children
  • Self parking fee: PHP 100 per stay
  • Valet parking fee: PHP 55 per night
  • Early check-in fee: PHP 2000 (subject to availability)
  • Late check-out fee: PHP 2000 (subject to availability)
  • Rollaway bed fee: PHP 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Free in-room WiFi has a 2-device limit

Property is also known as

H2O Hotel
H2O Manila
Hotel H2O
Hotel H2O Manila
Hotel H2O Hotel
Hotel H2O Manila
Hotel H2O Hotel Manila

Hotel H2O Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 406 out of 1003 reviews
Rating 8 - Good. 328 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Joseph, Milwaukee

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 11 nights in Oct 2024

2/10 Terrible

Mitchell

Business traveler
Disliked: Property conditions & facilities
Booked as hotels.com showed a great waterview with lounge chairs and a bar/food service outside on the deck, was non existent. Horrible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Nov 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lily Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Nicolas D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent... thanks for the extra help!
Stayed 2 nights in Oct 2024

6/10 Okay

Aaron

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Tired, needs updating.
Stayed 3 nights in Oct 2024

4/10 Poor

Michelle

Traveled with partner
Liked: Cleanliness
Hotel H2O is definitely meant for children and their families. The ocean park and its events are very much geared towards young children. The restaurants are more like fast food, with many being full of fried things. There weren’t a lot of restaurants around the area outside of the ocean park. We had an aqua room. When we arrived, we went into our room to discover a crack in the sink and one in the bathroom counter. No matter what temperature the room was set, there was a pervasive cold damp feeling in it. I joked to my husband that there must be a ghost haunting our room. I was only warm when I doubled the blanket over myself, otherwise the heat I managed to generate quickly left me. The walls were ridiculously thin. We could hear everything, from both walls of our neighbors. The first night, my husband said he woke up around midnight, to a kid and his parents excitedly talking about their room. The second and final night, I laid in bed awake until sometime after 11:30, because the other side’s neighbors had their tv blaring and were laughing and playing games loudly. Breakfast was something we had paid for, but left something to be desired. There weren’t many options outside of bread, and the eggs had a greenish tint and hadn’t been fully cooked in places. On our way out, we were asked to wait for five minutes while they checked the room. Thirty minutes later, when I asked about it, they had forgotten about us. We took the unbroken elevator down and happily moved on.
Stayed 5 nights in Oct 2024

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fish Tank in the room!
Absolutely wonderful and Unique expereinece. I had the Aqua Room whoch had a large fishtank. different types of fish would swim by and i couldnt help but just sit and watch.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointed that the restaurants closed so early. We went down to eat at the various restaurants, and all were closed by 7:00 PM. Had to order food online and have it delivered. Staff should ensure guests know that they won't get to eat dinner at the hotel. Put a damper on our trip; I was looking forward to a nice dinner.
Stayed 1 night in Oct 2024

8/10 Good

Allen

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The fish tank in the room is very cool (be aware that fish can swim past into other rooms although you can’t see or hear other rooms)! The bed is comfy and the amenities are nice (kettle and fridge in room). Be aware: It is a long hike to the room and the area around the hotel is a bit rough.
Stayed 2 nights in Sep 2024

10/10 Excellent

Praiselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location
Stayed 5 nights in Oct 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Gordon

Traveled with family
Liked: Room comfort
Overhyped Hotel by the Water??
Reception check-in could have been better. Hotel interior with Aqua Room was amazing but outside the property wasn’t clean (being around Ocean Park). Close to amenities - Mall of Asia and Star City. The breakfast that was purchased with the room could have been more appetizing. Had to wait in the dining area as there wasn’t enough tables to hold a party of 6. Would consider an alternate accommodation next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Jos, Zuidlaren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but the service in the restaurant was not so best.
Stayed 9 nights in Sep 2024

8/10 Good

Jake

Traveled with group
Liked: Amenities
Disliked: Cleanliness
Clean but was a smell to the hotel due to it being on the water.free access to the to the waterpark was good.
Stayed 1 night in Sep 2024

6/10 Okay

Shaun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room. Poor experience
Staff weren't the best apart from the concierge Elijah who was very helpful. It was my wife's birthday and I had booked H2O as a birthday treat. I had informed hotel by email before I went about wife's birthday and again upon check in. We were supposed to receive a small something for her and that it would be delivered at 7 pm to our room. Nothing appeared.nothing was said by staff. Also the entrance to the ocean park is very dark and had poor lighting we had gone Into city for a meal. On return there was no lighting place was very dark. room Was nice. I don't think we would stay here again though.
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Family oriented. Kids can be a bit noisy. The aquarium wall was very nice. For some reason, if you want an extra roll of toilet paper, you have to ask. That said, it is delivered quickly. Also, housekeeping is great, and very responsive.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Hotel is effectively inside the theme park - you have to go through the gates to get in. My room was in the far side of the building, taking quite a bit of a walk to get to the room. Family room sleeps five, but note that it really is one queen bed and sofas. Two will sleep comfortable and the rest will not. This will sound off until you experience it yourself: the AC produced a "wet" cold. The temperature was very welcome in the heat, but it was also somehow humid at the same time. Room seemed clean but we found some cockroaches in the bathroom, and one of the closet doors was coming off.
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
NOT FOR BUSINESS OR SOLO TRAVELERS
If you are a tourist looking to spend time in Manila or on business then this hotel isn't for you. If you have kids and want to spend time at the water park, aquarium etc then this place is fine. During the day the place is packed with tourists making it near impossible to eat at the hotel with long lines. The food isn't that good in any case and over priced with poor service especially their Asian Resto which was one of the worse hotel restos we ever ate at in Manila. Thank goodness for grab food delivery. You can hear at night Music from bar in bay side rooms, but it wasn't late. Early morning like 630 am kids are running and yelling in hallway heading to eat or the water park.This was everyday. Again if you have kids maybe no big deal but if on business it's not good. We found the front desk to be very nice and professional. We had 2 rooms. Cleaning was fine.
Stayed 1 night in Aug 2024

6/10 Okay

Richelle

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
There's limited dining in the area after 6pm, no water stations available, there's no blankets readily available for all room, occupants, chiller is not cold, and there's no security in the main entrance at night, unsafe.
Stayed 1 night in Sep 2024

4/10 Poor

Emirson

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The aquarium lights were not working from the time we've checked in until the next day even after several reports which has greatly affected the ambience of the room's theme. Chiller was also not cold. The room's old with obvious cracked paint and torned edges.There's also limited dining after 6pm and no security at night.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I would not be staying in this type of room in the future if the rate is still the same per night (Php 11k+) as it is overpriced, only if 50% of the original rate (around Php 7k or less) then maybe the following things that I'll mention will be acceptable. Only one bed and the rest are sofas. The TV is so small which for me is not acceptable as this is the bonding time with your family yet all needs to get close to the monitor just to watch, it's very uncomfortable. Also, other rooms for 2 pax have 2 restrooms while this family room only has 1 rest room when this type of room is for 5 pax. It's so inconvenient. Plus, this type of room is located too far from the destinations (i.e. lobby, gym, dining, etc.) as it's located in the inner part of the hotel which is not senior citizen friendly. The walk will take several minutes just to get to main area. Uncoordinated staff as well. Front desk just accepts calls but doesn't provide accurate instructions with other hotel staff as we keep on repeating our requests. Breakfast taste good for most of the food options in the buffet but very few selections. I should have scored this as 1 star but I'll give it 3 stars since manager, Aries tried his best to compensate the unsatisfaction our family felt.
Stayed 1 night in Aug 2024