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Makati Shangri-La, Manila

5.0 star property

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Photo gallery for Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Greenbelt Shopping Mall
    ‪4 min walk‬
  • Glorietta Mall
    ‪5 min walk‬
  • Fort Bonifacio
    ‪9 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪28 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Twin Beds

  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Twin Beds

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About this property

Makati Shangri-La, Manila

Hotel in Makati Central Business District
3 restaurants, an outdoor pool, and a health club are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool, Makati Shangri-La, Manila provides an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This hotel offers access to a business center, 12 meeting rooms, and limo/town car service. Event facilities measuring 15780 square feet (1466 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking and valet parking are complimentary.

Makati Shangri-La, Manila has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Sage Grill - This restaurant serves lunch and dinner. Open select days.
Circles Event Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Lobby Lounge - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Circles Event Cafe
  • Lobby Lounge
  • Sage Grill
  • Shang Palace

Things to do

  • Art gallery
  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center (15,780 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 2206.80 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Makati Shangri-La, Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ailish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were always very friendly and accommodating. The facilities were excellent and the breakfast and restaurant had lots of choice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay there. The front reception staff were friendly and helpful. Security was very pleasant to deal with. The entertainment in the Lobby at night was very good. Extremely close to great shopping and restaurants. I will stay here again to explore Makati and BGC area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Junichi

Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays I’ve had in some time. The staff was courteous and pleasant, the food was great, the ambiance is amazing, and I can’t say enough about the excellent water pressure in the shower. When I come back, I will look to stay here again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Rowe

Stayed 1 night in Jan 2025

10/10 Excellent

ester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything u need for a short stay are there in ur room fr iron board, slippers, foot towel, Water, we enjoy Shangri-La Mkti so much
Stayed 1 night in Jan 2025

10/10 Excellent

Achim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and competend staff and a great location. Will always come back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Clare

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the central business district
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Stayed 1 night in Jan 2025

10/10 Excellent

Alfred

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Makati. Surrounded by a bunch of malls you can easily walk to. The staff was amazing. Only issue we had was it took a while to get a luggage cart.
Stayed 1 night in Jan 2025

10/10 Excellent

Cresencia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dated color and decor
Stayed 1 night in Jan 2025

10/10 Excellent

Marie Anne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Only thing I would change would be the faucets.. it is somewhat hard to turn. Other than that, everything is excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

APRIL JOIE FERRER

Traveled with group
Liked: Cleanliness, staff & service, amenities
outdated carpet
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Sunly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility.. walking distance to malls and dining
Stayed 2 nights in Jan 2025

10/10 Excellent

Lani Magpusao

Traveled with partner
The same classy hotel; just need improvement in customer service at the lobby lounge esp the lady Supervisor.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rosario A A

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very warm and helpful. The rooms were clean and the pool was great!
Stayed 3 nights in Jan 2025

10/10 Excellent

ELEAZAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been one of the best that we’ve ever been, and we’ve travelled all over the world.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maricar

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff were very friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and service.
Stayed 6 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosario A A

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highest quality of service

Highest quality of service. I highly recommend this establishment
Stayed 3 nights in Jan 2025

10/10 Excellent

Harvey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurants in nearby shopping malls. 20 minutes or so by car from the airport.
Stayed 2 nights in Jan 2025